Business Controls Senior Manager, Global Operations

Our Governance Services team has a brand new opportunity to join the Global Operations Team as our Business Controls Senior Manager!    

Our aim is to empower our teams, by ensuring they have the tools and knowledge to feel supported and confident in their roles. Working closely with the Head of Business Controls, you'll be an integral part of the development and maintenance of a global framework of policies, procedures and processes for Mourant Governance Services. 

If you would like to join an ambitious and forward-thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you!

About the role

• Review, update and develop policies and procedures for MourantGS in each of our operating jurisdictions. This will involve both independent research and working collaboratively with the management team in each jurisdiction, to ensure that our policies and procedures are clear, effective and fully compliant with applicable legal and regulatory requirements 
• Ensure compliance with our governance processes for the approval of policies and procedures, including taking responsibility for the management of our Policies and Procedures Committees.
• Support and lead projects to develop new services in reaction to client opportunities, regulatory change or service line development, in particular in relation to the development of fund services solutions.
• Analyse and map new legal and regulatory requirements (working closely with MourantGS In-House Counsel), to secure our compliance culture and identify areas where new or improved policies and procedures are required.
• Provide or arrange relevant training for the MourantGS team on our policies and procedures, so that the team are familiar with our controls framework and have the opportunity to ask questions.
• Manage templates, checklists and processes across the business, so that these are up-to-date and as consistent and easy to use as possible; taking advantage of technology solutions (such as document automation) where appropriate.
• Assist the Head of Business Controls to proactively identify and assess risks and controls; ensuring that the correct framework is in place across the MourantGS business to protect our business and enhance client service delivery.
• Work with our Business Services teams (such as Risk and Compliance and HR) in connection with their policies and procedures, to ensure a joined up approach to legal and regulatory compliance.
• Receive, review and implement feedback requests from team members in each jurisdiction, recognising that this feedback is vital for our policies and procedures to remain user-friendly and effective.
• Identify and implement workflow and process improvements across the business to drive efficiency, alongside the rest of the Global Operations Team.
• Keep abreast of relevant legal and regulatory changes and industry standards, to drive continuous improvement.

About you

• Educated to degree level or equivalent, preferably with a legal qualification but a relevant governance, compliance or accounting qualification would also be considered. 
• Demostratable experience in a relevant role at a regulated business or have a legal background with experience of advising corporate services businesses.
• In addition to excellent written and verbal skills, and technical knowledge of best practice when it comes to drafting policies and procedures, we're looking for someone who has a genuine desire to help and support people.
• Focus on client service and high ethical standards, as we'll be relying on you to help keep our business and teams operating in a safe and compliant way. This role also involves significant attention to detail and highly developed analytical skills
• Comfortable working as part of a team, as well as independently – taking charge of your own workload and proactively suggesting areas you'd like to get involved with
• An interest in technology (such as enthusiasm for using new systems) is also advantageous. 

Assistant Manager, Fund Accounting

We're looking for an Assistant Manager to join our growing Fund Services team in Jersey. In this role, you'll work closely with Fund Accounting team on the provision of accounting services to a range of client entities.

If you're looking to grow in your professional career and want to gain experience working on a variety of technical accounts across a wide portfolio of clients, we'd love to hear from you.

About the role

• Maintain accurate and up-to-date accounting records in the client entity databases (including Viewpoint, Investran and Yardi)
• Preparation and review of accurate and timely financial statements
• Preparation and review of monthly, quarterly and bi-annual reports 
• Preparation and review of periodic reports, capital account statements and net asset valuations, as required
• Assist with reviewing management reports and financial statements prepared by more junior members of the team
• Ensure you have a detailed understanding of the transactions and clients you're dealing with and liaise with your line manager on a regular basis
• Work with colleagues and team members to ensure client expectations and accounting deadlines are properly managed
• Collaborate with client administration and other colleagues providing explanations, advice and accounting support as and when required
• Ensure consistency of accounting service levels across all clients and deal swiftly with any queries 
• Build trusted relationships with clients, auditors and third party service providers
• Be familiar with and act at all times in accordance with the firm's policies and procedures

About you - essential requirements

• Qualified ACCA/ACA with good up to date technical accounting knowledge of UK GAAP and IFRS, including practical application
• Previous experience of accounting systems, particularly Yardi and Investran would be an advantage
• Excellent working knowledge of Excel, with on the job coaching also provided
• High level of attention to detail and accuracy
• A positive and flexible approach
• An aptitude for data analysis and problem solving
• Able to manage and prioritise tasks, time and people in order to meet deadlines
• Good interpersonal skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Professional, pro-active and service orientated approach
• Discretion and demonstrates good judgement

Senior Data Manager

You will work within the MourantGS Business Solutions team to ensure that the MourantGS teams have the information they need to deliver services to our clients and to ensure that we have the data we need to present to different stakeholders including our regulators and clients. This will involve working on various process improvements, new opportunities and IT initiatives with a focus on identifying and delivering reporting, dashboards, automation and data enhancements. 

About the role

• Work with the Director of Business Solutions and members of the Operations team in identifying and implementing improvements to our reporting framework across the business
• Work with the central Data & Analytics (D&A) team - the 'hub' in our 'hub and spoke' model. The D&A team will be responsible for the data engineering that results in the data models you will consume for much of the reporting aspect of the role.  They will also serve as the main liaison for most data-related discussions with IT
• Develop and maintain PowerBI reports, dashboards and portals, to increase access to our data for relevant stakeholders across jurisdictions working closely with IT and the business
• Translate complex business requirements into efficient, insightful reports and dashboards for internal teams and clients
• Use your own IT skills to develop solutions using low code toolkits, reporting software and other applications to create agile solutions to business opportunities where possible
• Develop and implement a client portal strategy alongside the Director of Business Solutions and the Business Solutions team
• Collaborate effectively with Business Services teams and MourantGS managing directors and team members to provide reporting to the MourantGS boards
• Act as a key member within group wide project teams, with a focus on ensuring data is captured and reporting is made available where necessary and support system upgrades and related testing
• Assist and contribute towards the continuous improvement of policies and procedures for MourantGS, ensuring appropriate integration with technology, e.g., workflows, reports and dashboards
• Identify and implement automation opportunities using data and reporting to improve the accuracy and effectiveness of our services
• Work with IT and the Director of Business Solutions to implement and maintain a data governance framework and ensure data security is in place for reports and dashboards
• Identify and work with IT to implement best practices, emerging trends, and new technologies around data and reporting including the use of AI
• Ensure that the various MourantGS offices are properly integrated across jurisdictions, operating in a unified, consistent and co-ordinated manner, including the development of inter-jurisdictional reporting and information

About you - essential requirements

• Able to demonstrate a passion for technology related solutions ideally with deep knowledge of the Microsoft toolkit and of specialist industry software, such as Viewpoint. A good knowledge of AI and its potential applications would also be beneficial
• Familiarity with reporting and visualisation best practices, as well as data governance and security principles
• PowerBI is our main tool for delivery of reporting, and the role holder will be expected to have strong skills and experience in this
• Able to demonstrate a flexible and pro-active approach to problem solving both in an individual capacity and as part of a team with an ability to apply IT in solving business problems
• Able to demonstrate initiative, be proactive, have a positive outlook and well-organised with good personal management skills and with a proven record of taking ownership of tasks and responsibility for ensuring completion
• Good verbal and written communication skills are essential, together with the ability to build relationships, working as part of a global team to achieve a common goal
• 5+ years experience within the trust and corporate services industry 
• Demonstrable IT experience with industry applications and development 
• Educated to degree level and/or a relevant professional qualification
• Proven knowledge around data structures, reporting and AI

Job Title: Sales Account Manager

Company: Signtech Limited

Location: Jersey, Channel Islands

Signtech Limited is a boutique design, manufacturing and fitting signage company that specialises in providing cutting-edge signage, wrapping and digital solutions to businesses and customers.

As our Account Manager, you’ll support the Team and be the key point of contact for customer enquiries who are looking for creative solutions and high quality.

You will be responsible for ensuring the successful delivery of projects and services to our customers. Your role will be critical in ensuring that Signtech, remains customer-centric, competitive and profitable.

Key Responsibilities:

• Support the company strategies, operating procedures and process
• Report to and support the Business Relationship Manager with all related business activities
• Ensure a high-quality customer service and invest in long-term relationships by providing excellent and timely communication both, written and verbal
• Develop and maintain strong relationships with key stakeholders, including clients, suppliers, and partners
• Project manage jobs from initial enquiry to invoicing, which may involve surveying with onsite visits (from retail, office, Trade and building sites). You’ll be required to follow up quotes to win the work
• Liaise with clients at all levels and industries. Convey accurate information, build quotes and follow up to convert orders
• Collaborate with other departments to ensure successful project delivery and maximise client satisfaction
• Support the Business Relationship Manager with negotiations of contracts and pricing agreements with clients and suppliers
• Support the running of the operation through personal development, management and a commitment to quality outcomes
• Remain up to date with industry trends

Key Performance Indicators:

• Commitment to the Team with your ability to complete assigned tasks
• Achieve annual revenue growth targets
• Hold regular conversations with the Team on Customer Acquisition, Retention and Maximisation
• In Year 1, see accelerated growth in quote volume and reduced turnaround time.

Areas of Focus:

• Invest in your relationships with all stakeholders
• Continuously keep up to date with materials, products, designs and trends used for signage
• Strengthen your negotiation skills
• Provide analytical and problem-solving skills
• Provide excellent communication and interpersonal skills
• Commit to meeting deadlines
• Strengthen your organisational and time management skills

Ideal Candidate:

• Experience in a similar role. Able to communicate well with a diverse mix of industries and professionals
• Full driver’s licence
• Ability to set and achieve targets
• Supportive and committed to the rest of the Team

Job Title:      Interim Head of Financial Control

Organisation:   SandpiperCI

Responsible to:    Finance Director

The Business

• SandpiperCI is an international retail and food service operator with over 20 stores across four territories. We are proud to be a franchise partner with 6 of the world’s best brands.. We offer great career development opportunities in various functions, including training in professional qualifications.

Job Purpose

• To lead and manage the Accounts Payable, Accounts Receivable, Cash Office, and Balance Sheet functions, ensuring robust financial control, compliance, and efficiency. This role is responsible for maintaining accurate financial records, optimising working capital, safeguarding business assets. Additionally, the role will drive process improvements and support business projects that impact financial operations.

Principle Accountabilities

• Accounts Payable & Receivable Management – Ensure accurate, timely, and properly approved payments while optimizing receivables processes to minimize bad debt and maximize income.
• Balance Sheet & Financial Controls – Oversee reconciliations, ensure financial assets and liabilities are accurately recorded, and maintain compliance with accounting standards.
• Cash & Working Capital Management – Maintain strong cash controls, optimize liquidity, and ensure efficient working capital management to support business operations.
• Leadership & Team Development – Manage, mentor, and develop a team of finance professionals, fostering a culture of high performance and continuous improvement.
• Process Improvement & Business Support – Identify opportunities to enhance financial processes, controls, and reporting, while supporting key business initiatives and projects.

Responsibilities include

Leadership & Team Management

• Lead and develop a team of 10 finance professionals, with four direct reports, fostering a high-performance culture.
• Provide guidance and mentorship to ensure efficient financial operations and compliance with policies.

Accounts Payable & Receivable Management

• Oversee the accounts’ payable function, ensuring payments are accurate, approved, timely, and free of duplication.
• Manage the accounts’ receivable function, implementing controls and processes to maximize income, minimize bad debt, and ensure efficient collections.
• Ensure accurate processing and accounting of all property-related transactions.

Balance Sheet & Financial Controls

• Review and approve periodic and statutory financial statements, ensuring compliance with relevant accounting standards and company policies.
• Oversee reconciliations of all balance sheet accounts, verifying financial assets are recoverable and liabilities correctly recorded, and take action on discrepancies.
• Ensure the integrity of the fixed assets register, managing capital expenditure and disposals in line with company policies.
• Review stock accounting, ensuring accurate valuation and investigation of significant or unusual transactions.
• Monitor and review stock take results, identifying and resolving any discrepancies or process non-compliance.

Cash Office & Working Capital Management

• Champion robust cash management practices, ensuring liquidity is maintained and working capital is optimized.
• Oversee cash office functions, ensuring strong controls and adherence to financial policies.
• Optimize cash flow and yield through efficient forecasting, planning, and control measures.

Process Improvement & Business Support

• Apply deep knowledge of end-to-end business processes to enhance operational efficiency and financial controls.
• Identify and implement improvements to financial systems, workflows, and reporting mechanisms.
• Support business projects and changes impacting financial processes, providing insights on risks, requirements, and benefits.

Knowledge, Skills & Experience

• Qualifications & Technical Expertise – Preferably fully qualified in ACCA, ACA, CIMA, or CA, with strong expertise in financial reporting, budgeting, forecasting, and tax compliance.
• Financial & Commercial Acumen – Experience in finance or accounting within a commercial environment, with a comprehensive understanding of end-to-end financial processes and their impact on business operations.
• Systems & Analytical Proficiency – Strong proficiency in Excel and financial systems, with in-depth analytical and problem-solving skills to identify and resolve financial issues efficiently.
• Leadership & Performance Management – Proven ability to lead, mentor, and develop teams, ensuring accountability, managing performance, and fostering a culture of continuous improvement.
• Strategic & Innovative Thinking – Ability to think creatively, challenge processes, and drive profitability, while recognizing opportunities that align with business strategy.
• Stakeholder Engagement & Communication – Effective communication and interpersonal skills to engage with peers, senior leadership, and external stakeholders.
• Confidentiality & Compliance – Strong understanding of financial controls, security of financial data, and compliance with statutory and regulatory requirements.
• Resilience & Deadline Management – Ability to work independently, under pressure, and within tight deadlines, balancing multiple priorities effectively.