ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

The Manager will have solid experience in the trust and fiduciary industry and will be able to manage the delivery of activity and transactions for their portfolio, under the direction and oversight of their Associate Director / Client Director. The Manager will also oversee the work of more junior members of the team, delegate tasks and review performance. They may also have people management responsibilities.

Key responsibilities include:

• Take responsibility for the administration of a portfolio of clients, while maintaining and developing relationships with new and existing clients

• Ensure all transactions are properly authorised and recorded with due regard to risk

• Manage trust and company portfolios which contain complex structures, and assets such as properties, investments portfolios, vehicles etc

• Ensure all tasks are accurately recorded with clear descriptions of work conducted in the daily timesheet, and that utilisation is chargeable to the client (and recoverable)

• Provide support, coaching and performance management to the team and ensure the Associate Director and/or Client Director are well informed and consulted

• Build and strengthen relationships with key clients and intermediaries and identify new ideas in relation to products and services which may be offered by the Company

• Ensure all business is conducted in accordance with the policies and procedures of the Company and the rules, guidelines and expectations of the local regulator

• Understand, embrace and practice Accuro’s culture and values

• Any other duties that may be reasonably required

About you

• People and leadership skills to include developing and mentoring of others

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Strong client relationship management skills – understanding clients’ needs and wishes, and ensure long-term sustainable relationship is built, being decisive for the clients

• Knowledge of all aspects of company and trust administration including nuances and statutory requirements of the major offshore jurisdictions used in connection with clients’ structures

• Regulatory knowledge – understanding of the rules, guidelines and expectations of the local regulator (JFSC)

• Ability to identify and manage any relevant business risks

• Commercial mindset on the profitability of the client portfolios and the evolution of the commercial relationship

• Ability to prioritise own workload and delegation to others to exceed client service delivery standards

• Self-motivated with excellent communication skills

• Strong analytical and problem-solving skills

• Methodical, thorough and attentive to detail

• Microsoft Office competency

• Business Central experience is advantageous

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Property Legal Assistant

Our client is seeking a Property Legal Assistant who can embrace our collaborative environment and can play an integral role in providing comprehensive and confidential support to the property law team within their Local Legal Services department. You will provide vital support to the property team, assisting with commercial and residential property transactions, due diligence, and client service. The role is integral to the smooth running of property matters, ensuring compliance with Jersey’s unique legal requirements and supporting lawyers in delivering high-quality client outcomes.

Key Responsibilities

• Transaction Support: Assist lawyers with the preparation and management of property sale, purchase, lease, and lending files, including drafting documents, collating supporting materials, and managing timelines.

• Due Diligence: issuing and collating searches and obtaining reports from statutory authorities (e.g., Planning, Parish, Utilities), and obtaining title documentation using the PRIDE system.

• Client Liaison: Communicate with clients, agents, and third parties to gather information, provide updates, and ensure all parties are informed throughout the transaction.

• Document Management: Organize and maintain electronic and physical files, ensuring all documents are accurately filed and easily retrievable.

• Compliance: Support the team in meeting anti-money laundering (AML) and regulatory requirements, including client onboarding and ongoing monitoring.

• Administrative Support: Schedule meetings and assisting with billing and expense processing.

• Team Collaboration: Work closely with lawyers and other team members to ensure seamless service delivery.

Skills, Knowledge and Expertise

• Previous experience in a legal or property-related administrative role is desirable.

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to manage multiple tasks and deadlines.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Proficiency in Microsoft Office and familiarity with legal practice management systems.

• Knowledge of Jersey property law or willingness to learn.

• A-levels or equivalent; further legal or property qualifications are an advantage.

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Job Description

Role: Cyber Manager, Risk Assurance Services

Location: Guernsey or Jersey

Line of Service: External Audit

Grade: Manager

Contracted Hours per Week: 37.5/hours for role

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Risk Assurance Services

Our team focuses on helping our clients manage cyber risk on a domestic and global scale.

You’ll work with our clients aligning a number of different cyber, privacy and industry

frameworks and requirements to their business. These include, but are not limited to: NIST

CSF, ISO27001, ISO27005, ISO22301, COBIT, ITIL, NCSC, MCSS, CCM, PCI-DSS, SWIFT

CSP, GDPR, NIS-D, etc. Our team designs, implements, and maintains effective cyber

programs that help our clients manage the risks and regulatory compliance obligations, as well

as control framework commitments to their Board/stakeholders.

We help our clients across the domains of identify, protect, detect, respond and recover by

working closely with PwC UK to deliver operationally critical Managed Cyber Defence and

Identity Management services.

Job Summary:

A career in our Risk Assurance practice as a Cyber Manager will provide you the opportunity to

solve our clients most critical business and data protection related challenges. You will be part

of a growing team driving strategic programs, data analytics, innovation, deals, cyber resiliency,

response, and technical implementation activities. You will have access to not only the top

Cybersecurity, Privacy, and Risk Assurance professionals at PwC, but at our clients and

industry analysts across the globe. You will be part of a team that not only assesses

organisational compliance but helps clients implement solutions and strategically think through

the best way to manage in a cost-effective, yet defensible manner.

Responsibilities:

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex

business issues from strategy to execution. PwC Professional skills and responsibilities for this

management level include but are not limited to:

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• Pursue opportunities to develop existing and new skills outside of comfort zone.

• Act to resolve issues which prevent effective team working, even during times of change

and uncertainty.

• Coach others and encourage them to take ownership of their development.

• Analyse complex ideas or proposals and build a range of meaningful recommendations.

• Use multiple sources of information including broader stakeholder views to develop

solutions and recommendations.

• Address sub-standard work or work that does not meet firm's/client's expectations.

• Develop a perspective on key global trends, including globalisation, and how they impact

the firm and our clients.

• Manage a variety of viewpoints to build consensus and create positive outcomes for all

parties.

• Focus on building trusted relationships.

• Uphold the firm's code of ethics and business conduct.

Direct Reports:

● This role reports to:

○ Senior Manager, Director, Head of Risk Assurance Services

● Reporting to this role:

○ Senor Associates

○ Associates

Qualifications & Certifications:

Minimum Degree Required:

Bachelor Degree, preferably Information Technology related

Minimum Years of Experience:

5 year(s)

Certification(s) Preferred:

Certified Information Systems Security Professional (CISSP), Certified Information Security

Manager (CISM), ISC2 Certified Information Systems Security Professional (CISSP), ISACA

Certified in Risk and Information Systems Control (CRISC)

Skills & Experience Required:

Demonstrates extensive knowledge and/or a proven record of success in:

• Providing industry-leading practices in cyber risk management and regulatory

compliance.

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• Leveraging knowledge of common regulatory requirements as well as industry

frameworks such as NIST CSF, ISO27001, COBIT, COSO and PCI.

• Managing and overseeing large projects involving information security, technology risk

management, cybersecurity or cyber risk management.

Demonstrates extensive abilities and/or a proven record of success in:

• Designing and implementing enterprise-wide cyber risk governance frameworks.

• Developing detailed business risk scenarios and cyber threat models.

• Assessing enterprise-wide business risks and cyber threats.

• Designing and implementing cyber risk management controls.

• Monitoring and reporting of cyber risks, threats and vulnerabilities.

• Designing KRIs and metrics to build risk reports for management.

• Developing, implementing and testing cyber resiliency plans.

• Using tools and technology to provide data analytics and business intelligence on cyber

threats, risk and vulnerabilities.

• Developing cyber risk management strategies and operating models for clients.

• Building and operationalising complex cybersecurity and cyber risk management

programs for clients.

• Preparing concise and accurate documents, leveraging and utilizing MS Office and

Google Suite to complete related project deliverables.

• Managing project financials in line with agreed-upon budgets.

• Creating a positive working environment by monitoring and managing workloads of the

team – balancing client expectations with the work-life quality of team members.

• Keeping leadership and engagement management informed of progress and issues.

Travel Requirements:

Up to 25%.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

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culture where people can be themselves and be valued for their unique strengths. Creating

value through diversity is what makes us strong as a business.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Client Director – Executive Compensation Services Our role:

Our client is seeking an experienced professional to join their Executive Compensation Services (ECS) team in Jersey as a Client Director. This is a senior role where you’ll help lead a high-performing team, manage a varied portfolio of employee incentive clients, and play a key part in shaping the direction of the business.

As part of the senior leadership team, you’ll be responsible for maintaining strong client relationships, supporting the growth of the team, and ensuring high standards across service delivery, compliance, and risk management. The role falls within the JFSC's Category 3 Senior Management Function, which carries specific regulatory responsibilities. Key responsibilities:

• Oversee a team managing complex executive compensation structures.

• Act as Director or Alternate Director on client boards.

• Manage, guide and mentor team members.

• Ensure client work meets regulatory, risk, and quality standards.

• Build and maintain strong relationships with clients and intermediaries.

• Support the wider leadership team with strategy, business planning, and performance.

• Contribute to internal projects and ongoing improvement initiatives.

• Drive profitability and contribute to growth across the ECS service line.

What we’re looking for:

• JFSC Category A employee with a relevant Table 4 qualification.

• Relevant experience in the share plan and the employee incentive sector.

• Strong technical knowledge of trust and corporate structures.

• Experience managing teams and overseeing complex client arrangements and transactions.

• Excellent communication skills and the ability to lead by example.

• Comfortable working in a regulated environment and engaging with senior stakeholders.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Client Accounting Officer

Collas Crill Trust and Corporate Services delivers bespoke solutions throughout the lifecycle of wealth creation, preservation and succession. A period of significant growth has led to a requirement to further build our client accounting team, based across Guernsey and Jersey. This team is well-established, supportive and collaborative, and is looking for a self- motivated, engaged and hardworking accountant (qualified or part qualified).

Key Responsibilities

• Ensure workload as set out by Client Accounting Manager is completed in a timely manner to a high standard.

• Ensure annual accounts are prepared within 12 months of the year end where possible.

• Workload will include bookkeeping, trust and company client accounts preparation and additional ad hoc projects as defined from time to time.

• Report the relevant MI to the Client Accounting Manager.

• Follow client accounts procedures.

• Prepare statutory and non-statutory Trust and Company accounts for key complex clients to a high standard and produce adequate working papers with back-up documentation.

• Deal with any queries and follow up administrative action which may be required during and on completion of the accounts.

• Liaise with high value clients and professionals both by telephone, e-mail and face to face on routine and complex matters in relation to accounts preparation.

• Bookkeep all client transactions correctly into Acumen client ledgers & security/cash positions and reconcile regularly and in line with RCC requirements.

• Ensure accounts preparation deadlines are met and expectations managed where accounts' production fall behind deadlines.

• Attend periodic team meetings to ensure that workloads and priorities are clear, agreed and achievable for the team.

• Prepare management accounts, ad hoc reporting, cash flow forecasting and any other financial reporting requirements.

• Additional tasks and responsibilities to support the wider team.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Skills, Knowledge and Expertise

Applicants will ideally be a fully or part qualified Accountant. Essential skills that we are seeking are:

• Experience of working within a Trusts environment.

• Strong technical accounting/bookkeeping skills.

• An ability to produce final accounts from ledgers and to understand the issues concerning accounting for Trusts and Corporate Vehicles.

• An ability to work under pressure, to achieve fixed deadlines.

• An ability to work with and for others as part of a team.

• An ability to communicate clearly.

• A good working knowledge of Securities and Investments and accounting treatments.

• A good working knowledge of Outlook, Word, Excel and fiduciary services software.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Fund Administrator Our client is seeking a Senior Fund Administrator who will be reporting to the Assistant Manager or above and you will be the senior point of contact on all administration matters for a portfolio of clients ensuring items are completed and delivered within strict operational deadlines across client entity transactions. Your focus

• Lead client transactions from start to end process.

• Lead the process for opening and closing of bank accounts.

• Lead the communications with client contacts, lawyers, auditors, investors, bankers and other third parties.

• Review company records, minutes, registers, notices, investor statements, payments and any administration outputs prepared by junior colleagues.

• Accurately review all workflows and check-sheets for tasks in real-time, as tasks are completed.

• Supervise and mentor junior colleagues.

Your experience

• Holds ICSA Certificates (or equivalent).

• 2 years + relevant experience.

• Able to demonstrate excellent communication skills providing clear direction around delivery and able to delegate effectively.

• Demonstrate a collaborate style working with others to build partnerships to meet shared objectives.

• Is proactive and responsive.

• Be able to analyse complex information to effectively solve problems.

• Has good judgement and decision making skills.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Customer Experience Representative (Complaint Handler)

As a Customer Experience Representative (Complaint Handler), you’ll play a key role in understanding and resolving customer queries, ensuring outcomes that are fair, compliant, and aligned with our values. You’ll be a role model for outstanding service, working across teams to improve processes and champion the voice of the customer. This is a great opportunity to make a real impact in a dynamic, customer-focused environment.

Key Accountabilities

• Deliver high-quality, compliant customer service that supports positive outcomes and minimises complaints escalation.

• Resolve customer queries and complaints effectively, aiming for first point of contact resolution.

• Build strong relationships to understand root causes of customer sentiment and support continuous improvement.

• Ensure all interactions align with internal procedures, regulatory requirements, and Skipton’s values.

• Maintain customer confidentiality and data integrity in line with security policies.

• Embrace learning, development, and change to support personal growth and team performance.

Responsibilities

• Respond to customer queries across channels in line with company complaints framework and service standards.

• Apply knowledge of products, policies, and procedures to deliver accurate and timely resolutions.

• Share insights and feedback to support improvements in customer and colleague experiences.

• Take ownership of individual customer cases, ensuring fair and tailored outcomes.

• Support operational risk management and compliance with all relevant policies.

• Contribute to a culture of continuous improvement, learning, and high performance.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Service Delivery Analyst / Expert

Role Summary

This is a team based role in our Guernsey office relating to the provision of various IT related support services to existing Clarity Clients. You will report to the Head of Department and have a primary responsibility for supporting our clients both remotely from our guernsey Office and onsite at their offices if required.

There may be a requirement for you to attend client sites for onsite visits, some of these could be regular visits. If this is the case this will be reviewed with your line manager and an appropriate rota will be mutually agreed.

You will be a member of our Service Delivery Team focused on providing an excellent service to all of our clients. It’s expected that you build and maintain strong working relationships with key business users, colleagues and providers to Clarity.

Key Activities & Responsibilities

Tasks will include;

• Assisting end users with the diagnosis and resolution of desktop, network and server issues. Communicate and manage client expectations – especially around system downtime.

• Confidently respond to incoming support enquiries, log and deal with appropriately, investigate and escalate in accordance with internal support procedures.

• Provide regular feedback and communicate with our clients regarding outstanding support tickets on a regular basis to ensure that they are fully aware of progress.

• Work with the customers to ensure that the product configurations meet their business needs/requirements, adding value to their operation.

• Gain knowledge and understanding of the environments used by our clients.

• Carefully track and document all issues and resolutions in detail and input time correctly and accurately into the Clarity ticketing system.

• Take an active role in the engineering tasks and spend a significant proportion of your time supporting our clients.

• If required, carry out daily health checks and preventative maintenance checks and logging service tickets where required in order that these can be remediated.

• Supporting and providing assistance to the other team members and an escalation of tickets as required with a pragmatic, common sense approach to troubleshooting.

• Provide a good standard of oral and written communication when engaging with clients.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ability to create detailed documentation, when required.

• Build and maintain sufficient knowledge of products, services and company philosophy as the role demands.

• Develop and work to best practices for configuration and deployment of new and existing software and hardware.

Additional Responsibilities

• Achieve and maintain relevant qualifications applicable to your role, with a particular focus on relevant Document Management and Microsoft 365 / Azure Certifications. We will expect you to take responsibility for determining your training plan in conjunction with your Head of Department and our Training Manager.

• Excellent time management and organisational skills, and ability to handle multiple concurrent tasks with minimal supervision

• Assisting Clarity staff in completing their duties including support calls, project work, office moves, and general office work as required.

• Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit.

• Willingness to provide support to fellow team members

• Adhere to support procedures and processes

• Provide professional, competent and excellent customer service at all times.

• Be reliable, presentable and polite as they act as the company’s representative both over the phone and at customer sites

• Combine being a team player with being able to work independently

• To maintain excellent relationships with colleagues and customers

• Communicate professionally with colleagues and customers via various channels (email, chat, telephone)

• To adhere to helpdesk procedures and processes, the Company Handbook and Security Management Policies (ISMS)

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Project Manager

Role Summary

Work with the Head of Project Delivery to deliver projects for our clients and Clarity. The projects span multiple areas including digital transformation, on premise and cloud (M365/Azure) migrations, system migrations, data migrations, infrastructure upgrades & document management deployments.

Contract role for six to nine months with a possibility of permanent in the future.

Key Activities & Responsibilities

Tasks will include;

• Liaising with the sales and technical teams to scope projects.

• Assisting with business analysis tasks as required. Some projects require work to be completed on both a project management and business analyst front.

• Scheduling and organisation of projects using Clarity’s PM system.

• Liaising with technical team leads for the availability of internal resources.

• Managing multiple projects simultaneously to time, budget and scope.

• Communication with clients, Clarity management and project stakeholders.

• Ensuring project changes and risks (change control process) are controlled appropriately.

• Providing project status updates.

• Assisting with the production of project documentation, including statements of work, project schedules & project plans.

• Ensuring Clarity staff adhere to the process flow for project delivery.

• Ensuring completed projects are handed over to the service delivery teams with adequate documentation and training.

• Any other related services, duties, responsibilities and deliverables as requested.