JTC

Senior Manager – Group Secretariat

Role Overview and Purpose of job

Team Overview
The Team provides an in house company secretarial function to the JTC Group in administering JTC plc and all its subsidiaries

Purpose of job
To maintain all statutory records of the internal companies of the group and thus ensure that JTC plc and its subsidiaries endorse and maintain the accepted principles of good corporate governance, placing emphasis on ensuring all legal, regulatory and other necessary requirements are complied with.

To play a supporting role in meeting the departmental strategic and operational objectives set by the Group Board.
To ensure consistent delivery to the Group of the highest quality of professional service and thus protect and enhance the Group’s reputation.

Main Responsibilities and Duties

•  Proactively assist with the oversight of the department’s successful management of an extensive and varied workload, ensuring a professional service is provided to “internal” (i.e. employees, directors and Group directors) and external clients;
• Ensure a good standard of corporate governance is maintained within the team, ensuring any legal, tax and statutory requirements are adhered to;
• Assist with the co-ordination of quarterly and ad-hoc board and committee meetings (both divisional and jurisdictional) to include preparation of the agendas and the collation and distribution of the board packs;
• Attendance at relevant board/committee meetings to take minutes, record decisions and actions and to ensure that these are adequately monitored and managed across the Group with the assistance of the senior members of the department;
• Be a point of contact between the Board of Directors and Group shareholders;
• Maintenance of the wider corporate governance and statutory records for the committees and boards within the Group;
• Liaison with the relevant Companies Registries to ensure that filings and payments of fees are kept up to date and that the companies remain in good standing
• Assist with projects including, but not limited to, share issues, mergers and acquisitions;
• Assist with drafting and production of relevant policies and procedures;
• Deputise in the absence of more senior members of the team;
• Supervise and assist with the management and training of more junior members of the team, conducting appraisals and performance management reviews;
• Inspire and motivate the team to sustain the Group’s unique stakeholder culture and adherence to the core competencies;
• Check, delegate and monitor the work of more junior members of the team and, where appropriate, ensure team’s adherence to their contractual obligations;
• Maintain a continuing awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures and guidelines, including the Group’s core values and expected behaviours;
• Provide meaningful contribution to meeting discussions, as and when required;
• Develop self and ensure knowledge in the relevant fields is up to date at all times;
• Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation;
• Adhere to JTC core values and expected behaviours;
• Any other duties as deemed necessary by Management and/or Group Holdings Board

Key Relationships

Internal

• Members of the boards and committees of the JTC internal companies
• Private Client Services Division team members
• Institutional Client Services Division team members

External 

• Regulators
• Lawyers
• Auditors
• Bankers

Assistant Manager

Jersey

Assistant Manager, Fund Solutions

Saint Helier, Jersey

35 hours per week

Hybrid/On-Site

Intertrust is a leading provider of fund administration and outsource services. We put our clients at the heart of our business, providing accurate, efficient and bespoke reporting to them and their investors. You will be required to ensure client records are clearly and accurately updated with all correspondence, communicate openly and honestly with clients on a regular basis and establish good relationships with your clients and team.

Some of the things you’ll be doing:

Technical Attributes

• Collaborate with your team to manage your client’s portfolio, offering advice from our internal processes
• Pro-actively take on additional responsibilities and administration tasks as required by your manager or clients
• Become an expert in technical matters and share knowledge with your team
• Assist with board meeting minutes, resolutions, payments and any other administration duties required.

Client Care

• Ensure client records are clearly updated with all correspondence
• Communicate openly and honestly with clients on a regular basis
• Maintain client documents with integrity and confidentiality

People & Team

• Be responsible and approachable when given tasks by a  team members 
• Provide new, innovative ideas on how to improve the efficiencies of daily tasks 
• Take care of and establish good relationships with all suppliers, team mates and clients
• Drive personal development using all the resources available at Intertrust to achieve success 

Financials

• Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced
• Produce and submit all statutory returns
•  

What technical skills, experience, and qualifications do you need?

.

Required qualifications:  

• Bachelor's degree in business administration, Accounting, Economics, or equivalent.
• A minimum of 5 years of working experience within the trust, financial services industries, or accounting firms.
• Fluent in English. 
• Be able to deal with tasks independently & use own initiative
• Must be committed and driven to achieving excellence for themselves and their client
• Strong academic background
• Be proactive and forward thinking
• Studying or willing to study towards a professional qualification i.e. ICSA/ STEP

Preferred Qualifications:

• Master’s degree in Business Administration, Accounting, Economics, or equivalent.

#LI-KK1

ABOUT US

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® 

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.  

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. 

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. 

WHY WORK WITH CSC?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

                             JOB DESCRIPTION

JOB PURPOSE

Sure are looking for someone with a broad technical background who has a strong working knowledge across LAN/WAN/WLAN technologies. Key areas of experience for a successful candidate include network implementation of both wired and wireless networks, and configuration and deployment of Cisco and Meraki hardware (switching, routing, firewalls, wireless).

The role will predominantly be hands-on, implementing technical solutions for our clients designed by our Professional Service Consultants whilst also building relationships with our clients and demonstrating a high level of customer service. There will also be opportunity for solutions architecture/design within the role and proposal writing.

MAIN DUTIES AND RESPONSIBILITIES

• Reporting to the Group Professional Services Director the role is to be part of the Professional Services engineering team and includes responsibility for providing implementation, support and design assistance for Enterprise client projects.
• To ensure the successful delivery of enterprise customer solutions that meet required outcomes and standards.
• To document and package delivered solutions adhering to appropriate ITIL and Sure operational/maintenance and provisioning procedures to ensure the reliable managed services type operation of the delivered solutions to meet ongoing customer needs and service levels.
• Provision of second line support for network & security technologies.
• Working closely with consultants, observe and assist in the service strategy, design, planning and execution of advanced customer facing communication solution projects.

Financials 

• Ensure the service is delivered to agreed budget with the project manager
• Ensure the internal governance process is adhered to at all times 

Customer Satisfaction 

• Communicate clearly to customers the service deliverables, delivery plan and ongoing progress with the assigned Project Manager
• Work with the teams to ensure customer satisfaction levels are exceeded. 

Administration 

• Ensure that Services/Projects are documented and delivered effectively 
• Record and store customer meeting notes 
• Identify risk areas and communicate these to the team if necessary 
• Document projects and file when completed. 
• Hand over all necessary documentation to the end customer 

Training 

• Request training as and when required to assist with the position. Sure provide a training and development platform that you will have full access to as well as manfuacturer training and certifications.
• In addition the person will be required to 
• Understand and comply with the licence and other regulatory rules applying to the position. 
• Understand and comply with the Data Protection Law as it relates to the position. 
• Understand and comply with the Health and Safety responsibilities relevant to the role as defined in the Sure Safety Policy. 
• Work in accordance with the safety procedures and safe working policies of Sure. 
• Undertake appropriate security awareness training covering information security, data protection, financial crime and payment card data and comply with their information security responsibilities. This awareness training includes understanding of the incident reporting process to be followed in the event of the employee suspecting, causing, or discovering an information security incident. 

Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure. All disclosures of a criminal background are treated with the strictest confidence and checks will only be made in connection with suitability for a post and for no other purpose.

Convictions likely to be considered relevant to this post include dishonesty and those indicating a breach of trust, due to the security requirements of the role.

Please note that disclosure of a criminal record will not necessarily debar you from employment in this post – this will depend on the nature of the offence/s and the circumstances surrounding it/them.

THE WAY WE DO THINGS

• We work together as One Team,
• We strive for Customer Satisfaction,
• We are Reliable,
• We have a Passion for Technology & Learning
• We are Community & Sustainability Focused

SKILL REQUIREMENTS

Essential

• Minimum requirement to have Cisco CCNA routing and switching, CCNP is preferred.
• A proven experience of implementing and supporting solutions based upon:
  • Cisco Switching
  • Cisco and Meraki Wireless
  • Cisco Routing
• Experience of the following would be advantageous:
  • Cisco Security (including ASA, Firepower, ISE, Umbrella, SecureX)
  • SD-WAN

Experience

• Possess 3-7 years’ experience implementing and supporting Cisco networking solutions
• Product knowledge covering Cisco and Meraki, experience of Mitel, VMware/ Microsoft Azure would be advantageous.
• Passionate commitment to technology, quality, and success.
• Have a flexible attitude to work, able to work within teams or to work alone as necessary, with or without direct supervision and trust.
• Be able to demonstrate a track record of providing and focusing on customers and customer care, working quickly, efficiently, and accurately.
• Demonstrated ability to effectively communicate by phone, in person or written
• Shows initiative and acts independently to resolve problems
• Demonstrated high levels of accuracy with excellent time management and organizational skills
• Experience of customer relationships with the confidence and presence to successfully discuss and advise customers
• Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels

Personal/Behavioural attributes:

• Inspirational Communicator 

• Professional 
• Proactive 
• Team Player 

Administrator - Corporate Services

Administrator   
Location: Jersey 
Department: Corporate Services 
Vacancy type: Permanent 
Working hours: 35 per week

Hybrid role

Are you looking for an exciting opportunity to further your career in a positive forward focused and engaging environment? Do you want to be part of a collaborative and growing team contributing to the success of a highly respected global company?  
 

Discover your full potential with access to tailored professional development opportunities in a supportive team that values employee health and wellbeing in a friendly environment. 
 

Corporate Services 
 

Our Corporate Services division provides director services, corporate administration, secretarial, bookkeeping and accounting services to diverse corporate and institutionally owned multi-jurisdictional structures consisting of companies, limited partnerships, unit trusts and other vehicles. We deliver best practice services across multiple jurisdictions to clients with international profiles. 
 

The position

Are you looking for an exciting opportunity to further your career in a positive forward focused and engaging environment? Do you want to be part of a collaborative and growing team contributing to the success of a highly respected global company?  

Discover your full potential with access to tailored professional development opportunities in a supportive team that values employee health and wellbeing in a friendly environment. 

Our Corporate Services division provides director services, corporate administration, secretarial, bookkeeping and accounting services to diverse corporate and institutionally owned multi-jurisdictional structures consisting of companies, limited partnerships, unit trusts and other vehicles. We deliver best practice services across multiple jurisdictions to clients with international profiles. 
 

Some of the things you'll be doing:

• Collaborate with your team to manage your own client portfolios, learning from those with a vast knowledge of the industry 
• Pro-actively take on additional responsibilities and administration tasks as you develop your knowledge and skills 

• Become an expert in technical matters and communicate openly and honestly with clients on a regular basis with support from your team 
• Assist with board meeting minutes, resolutions, payments and any other administration duties required for the role along with ensuring submission of all statutory returns.  
• Ensure client records are clearly and accurately updated and maintained with integrity, whilst adhering to internal Policies and Procedures 
• As you develop new skills, you will be encouraged to provide new, innovative ideas on how to improve the efficiencies of daily tasks  
• As a global company, there are endless opportunities for personal development using all the resources available at Intertrust to make you and your career a success. We will even support you in further study to support your new career with funding and paid study leave 

What technical skills, experience and qualifications do you need?
 

• Be able to deal with tasks independently and use own initiative 
• Must be committed and driven to achieving excellence for yourself and our clients 
• Be pro active and forward thinking 

• Be studying towards a professional qualification i.e. CGI/ STEP 

ABOUT US

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® 

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.  

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. 

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. 

WHY WORK WITH CSC?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.