Manager, Business Risk Control
J o b D e s c r i p t i o n
JOB INFORMATION
Job Description Name: Manager, Business Risk Control, SBO
Recommended Position Title: Manager, Business Risk Control
Countries applicable to: Isle of Man; Jersey
Job Code: 60054426
Job Family: Offshore
Sub-function: Business Risk Management/ Control & Onboarding
JOB PURPOSE
To lead a Business Risk Management Team to ensure that first line risk related advice and assurance is effectively provided to stakeholders from Business Units and corporate functions across Standard Bank Offshore and is in line with regulatory requirements, internal policies and standards, thereby enabling a culture of quality, control and transparent risk ownership.
JOB FUNCTIONS
Essential Functions
Drive the implementation of a robust quality control mechanism to ensure that the work controls operated by the Business Risk Management team is in line with the relevant policies, processes, and procedures to ensure a consistent and exceptional standard of delivery to internal and external stakeholders.
Contribute to the development and drive the continuous improvement of the relevant Standard Bank Offshore first-line Business Risk Management frameworks, through the team, to ensure they are in line with risk management best practices and regulatory requirements and that sufficient measures are in place to manage current and potential risks across the Offshore environment.
Build relationships with key stakeholders to ensure that clear communication and accountability is in place for the ownership of control breaches and any remedial actions.
Develop and maintain sustainable client relations by engaging regularly with key clients and managing expectations accordingly to clarify any ambiguity upfront.
Lead and manage resources and retain critical staff to match required BRM capabilities and meet strategic business requirements through building a high performance team.
Drive compliance by implementing applicable policies, systems, processes, procedures so that all relevant risk and business control requirements are fulfilled.
Provide advice and assistance to the Business Risk Management and Business teams (Relationship Managers, On-boarding and other ICS colleagues) regarding specific and relevant risk issues, provide training to ensure awareness of compliance with relevant regulations, policies and procedures.
Contribute and drive the continuous improvement of business risk control systems, processes, and practices by identifying any control/process gaps and update policies, processes, and procedures accordingly.
Oversee the implementation and control of processes relating to new clients, client reviews and screening to ensure that all new and existing clients are correctly classified according to existing guidelines (with accurate records of special, high, medium and standard risk clients and the classification reasons) to minimise risk exposure.
Stay abreast of changes and developments in the relevant laws or regulations by identifying the changes and informing the leadership team of the impact of these changes on the business and where required ensure that business policies, processes and procedures are aligned to these changes to always ensure compliance.
Manage and participate, as required, in oversight committees and forums relevant to relevant jurisdictions in order to monitor the implementation of the business risk framework.
Implement and maintain a reporting system across the portfolio that ensures that efficient, high quality and consistent reporting is delivered as required to the relevant committees, forums and stakeholders.
Drive the maintenance and implementation of business Risk and Control Self-Assessment (RCSA) processes by engaging with relevant stakeholders to gage the impact thereof (Isle of Man and Jersey).
Essential Functions
Build team capabilities through evaluating likely future requirements, identifying potential resources and ensuring a diverse, strong talent and succession pipeline strategy, to ensure optimisation of the Offshore Business Risk Management and Assurance function.
Identify trends and provide insights from data logged into the relevant systems by analysing the data to recommend and implement corrective action to ensure effective mitigation of risks.
Oversee that all operational risk incidents, arising from the Business Risk Management team activities, are logged into the relevant system in order to prepare high quality, accurate and complete analysis and dashboards, as well as Management Information (MI) reporting.
Develop the annual business plans and track accordingly by continuously monitoring, measuring, and adjusting plans to align with actual performance to drive the effective functioning of the Business Risk Management team.
Identify opportunities to automate processes by highlighting inefficiencies to enhance and drive a consistent process environment (Isle of Man and Jersey).
QUALIFICATIONS
Education
Type of Qualification Field of Study Required/ Preferred
And/Or
First Degree Business Commerce, Risk Management Required
Work Experience
Experience Experience Details Required/ Preferred
8-10 years
Significant experience in all aspects of Operational Risk Management within the financial services industry specifically managing controls, testing and oversight of key risks. In addition, some experience in managing teams, dealing with key stakeholders.
Required
Total number of years' experience 8 years
Behavioural Competencies - Essential
Behavioural Competency Description
Adopting Practical Approaches Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
Challenging Ideas Prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective
Directing People Is comfortable leading people; coordinates and directs groups; seeks to control things
Empowering Individuals Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others
Examining Information Analyses and processes information; asks probing questions; strives to find solutions to problems
Exploring Possibilities Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles
Making Decisions Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions
Providing Insights Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgements
Resolving Conflict Is comfortable calming upset people; handles angry individuals well; is focused on resolving conflict and arguments
Taking Action Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy
Behavioural Competencies - Essential
Behavioural Competency Description
Understanding People Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others
Valuing Individuals Shows consideration towards others; tolerates the differences in people; values and trusts people
TECHNICAL COMPETENCIES Competency Group Business Process Modelling
Competency Level Competency Description
Process Governance 4. Advanced The ability to create mechanisms to ensure that designed processes are implemented correctly and that process changes are made thoughtfully, taking into consideration the impacts on people, other processes and technology.
Competency Group Governance - Risk - Compliance
Competency Level Competency Description
Risk Identification 4. Advanced The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising.
Risk Reporting 4. Advanced The ability to prepare quantitative and qualitative analysis on the risk landscape in the business including interpretation and analysis for use by business users.
Risk Management 4. Advanced Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk.
Risk Response Strategy 3. Seasoned The ability to facilitate the creation and adoption of an appropriate risk response strategy and to assign ownership for the risk response.
Competency Group Quality Management
Competency Level Competency Description
Quality Control 4. Advanced The ability to implement operational techniques and activities that are used to fulfil requirements for quality including: improvement, control, management or assurance of quality.
Competency Group Audit
Competency Level Competency Description
Evaluation of Internal Controls 4. Advanced The ability to analyse process controls for effectiveness from a design and implementation perspective.
Competency Level Competency Description
Promote Good Governance, Risk & Control
4. Advanced The ability to assess governance and control frameworks against the appropriate risk appetite and enhance the risk management culture in line with the organisational objectives.
SCOPE
People Management:
# Direct Resources Managed # Indirect Resources Managed
This position manages/supervises people 4-10
Managerial Archetype
Budget Responsibility
Amount Notes
R5 million - R25 million
Contact with Others
Contacts are frequently inter-organizational and outside customer/vendor interactions. Part of a team who represents the organization. Monitors activities and communicates information across the organization
Contacts Description Engage with all internal stakeholders to understand their operating environments and implement best practices business risk management and quality assurance activities through the business risk management team within the relevant business areas