Role Profile
About us
We supervise the island's financial services businesses - including financial institutions, designated
non-financial businesses and professions and virtual asset service providers for anti-money laundering
(AML), countering of the financing of terrorism (CFT) and countering proliferation (CPF) purposes.
We also regulate financial services for conduct and prudential purposes. The JFSC is one of the few
regulators globally to benefit from the regulator and entity registries operating under a single financial
services commission.
Division: Policy, Marketing and Communications and Innovation Hub
These teams align together to support both internal and external aspects of the JFSC.
• The Policy team works with Government, industry and internal stakeholders to keep domestic
laws, regulations, and codes updated and fit-for-purpose. It works to ensure the JFSC operates
in alignment with the international standards, including those set by the Financial Action Task
Force (FATF) that strengthen Jersey’s resilience against financial crime.
• The Innovation Hub is a facilitator of technology adoption both inside and outside of the JFSC,
supporting growth of Fintech, Regtech and Suptech.
• The Marketing and Communications team delivers internal and external communications
designed to support the JFSC in meeting its mission.
• The Engagement function works closely with these teams to develop and implement the JFSC’s
local and international engagement strategy.
Engagement
The Engagement function (currently the role holder with some support from a Policy Advisor) is responsible for the development and implementation of Jersey’s local and international engagement strategy. This includes building and maintaining strong relationships with key stakeholders across
Senior Manager, Engagement
government, industry, peer regulators, and international standard-setting bodies. The function ensures that the JFSC’s voice is heard in relevant forums and that Jersey’s interests are effectively represented and promoted.
Role: Senior Manager, Engagement (Permanent/Full-time)
This is a leadership role which calls for a flexible and proactive approach. Reporting to the Executive Director of Policy, Marketing and Communications and Innovation Hub, the purpose of the role is to drive the ongoing development and delivery of the JFSC’s engagement strategy, both locally and internationally. The successful candidate will join the JFSC at a key stage of our and the wider island’s development, with a renewed focus on ensuring the success of Jersey as a competitive International Financial Centre that upholds international standards. The candidate will deliver the following outcomes:
- Development and implementation of a comprehensive engagement strategy that supports
the JFSC’s strategy and enhances Jersey’s reputation as a leading International Finance
Centre.
- Building and maintaining strong, effective relationships with key stakeholders, including
government, Jersey Finance, industry, peer regulators, and international bodies.
- Representing the JFSC in local and international forums, ensuring Jersey’s interests are
promoted and protected.
- Providing expert advice and support to internal colleagues on engagement matters, ensuring
alignment with organisational objectives.
- Collaborating effectively with a range of internal and external stakeholders – including
government and industry colleagues – to arrive at and implement agreed, sound JFSC policy
positions.
You will add value to the organisation by:
- Contributing to the JFSC’s mission to maintain Jersey’s position as a leading International
Finance Centre meeting international standards through leading self, leading others and
leading the organisation in an ever-changing regulatory landscape.
- Supporting delivery against our strategy, business plans and measures that matter to deliver
benefits both internally and externally.
- Supporting delivery of a strong level of competency amongst JFSC colleagues through
providing advice, and regular coaching to meet the JFSC’s current and future workforce
needs.
- Creating an effective partnership with the Marketing and Communications team to ensure
aligned, impactful messaging that supports organisational objectives.
What will success in this role look like?
- Delivery of an engagement strategy that enhances the JFSC’s reputation and influence locally
and internationally.
- Strong, effective relationships with key stakeholders in government, industry, and
international bodies.
- Effective collaboration with internal stakeholders, including provision of high-quality, timely
advice on engagement matters.
- Contributing to the leadership of a high-performing Division, who are engaged, externally
focused, agile, and effective.
Are you suitable for this role?
- Strong, proven knowledge and experience of stakeholder engagement within the financial
services industry, government, or regulatory environment.
- Experience in developing and implementing engagement or communications strategies at a
senior level.
- Ability to exercise sound judgement in complex and sometimes ambiguous situations.
- Strong leadership skills with a proven ability to build, lead, and inspire.
- Excellent interpersonal skills with the ability to communicate persuasively (both verbally and
in writing), succinctly, and credibly with senior industry and government representatives.
- Robust stakeholder management skills along with strong presentation skills, including the
ability to present and explain complex technical areas and to respond to challenge on what
can be sensitive topics.
- Resilience, responding positively and proactively to competing priorities and change.
Why us?
Working in the JFSC will enable you to join a team people who have purpose, passion, and pride. It
offers the opportunity to work alongside people, who are passionate about maintaining Jersey’s
position as a leading International Finance Centre with high regulatory standards.
This clarity on our purpose is incredibly motivating and we leverage our core values of: Excellence,
Professionalism, Respect, Integrity, and Teamwork to deliver our work. Our people are proud of their
work and their contribution to Jersey.
If you are looking to make a difference, have a unique working experience and contribute to a bigger
picture, then think JFSC; a diverse team of people who put their hearts and minds into what they do.