ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Operations Manager This role is responsible for the firms operations in the Channel Islands, ensuring the delivery of first class Front of House service & Client Experience, day to day operations and operational business continuity, including; procurement, supplier and contract management, building maintenance, facilities, health, safety, and security and space management.

Key Responsibilities

• Manage, organise and maintain the firms facilities to ensure that a safe and efficient environment is maintained for all staff;

• Ensuring an exceptional client service for all those who visit, telephone or email the firm;

• Manage all of the firms facilities suppliers and contracts at the best quality and value for money;

• Develop and maintain a practical Business Continuity Plan

• Ensure that the Company complies with Health & Safety requirements

• Liaise with the Landlords' agents to ensure mutual compliance with the current tenancy agreements;

• Prepare and agree the Facilities expenditure budget;

• Direct and plan essential support services such as reception, security, maintenance, mail, archiving, cleaning, waste disposal and recycling;

• Manage the stock control and check the inventory records are accurate;

• Plan best allocation and utilisation of space and resources for existing buildings and any new buildings, and coordinate any office moves to cause minimum disruption to the business;

• Manage the growth and success of the team;

• Plan, schedule and review workload and manpower to make sure targets are being met on a cost effective basis;

• Project manage, supervise and coordinate work of contractors as required checking that agreed work by contractors has been completed satisfactorily and following up on any deficiencies;

• Manage, develop, coach and motivate the Reception team to achieve business objectives.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Skills, Knowledge and Expertise

Essential:

• Service oriented, good people skills;

• Good understanding of contracts and procurement;

• Ability to manage suppliers and internal stakeholders;

• Proactive, can do attitude;

• Dynamic and hard working;

• Good understanding of property, premises and facilities;

• Level 3 IWFM or equivalent;

• IOSH Qualification;

• Understanding of building health & safety.

Desirable:

• Ability to work well with government agencies, landlords and external technical suppliers;

• NEBOSH Qualification;

• Experience of working in a professional services firm.

About Collas Crill

We're not the biggest firm, but our aim is to be the best. Best for clients, best for staff and best for the communities in which we operate. And we don't just want to be a great law firm, we want to be a great firm by any standards. We encourage and support our people to get involved with charity work, community events and letting their hair down, because whilst we know there's more to life than work, we also know that achieving a good balance benefits everyone: our clients, our communities, our staff and their families. We're always growing - which means we're always on the lookout for motivated, talented individuals who want to further their career in a forward-thinking and supportive environment.