ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Operations Administrator

Developing a talented workforce is at the heart of what we do and we excel at empowering our employees to achieve their goals and make their career ambitions a reality. If you would like to work in environment like this, and have prior corporate and fiduciary services experience, this could be the role for you. Reporting to the Operations Assistant Manager, you would be expected to utilise sound knowledge of the workings of a corporate and fiduciary services business in order to support the client administration teams with various centralised administrative duties. This is a key function within Ogier Global that allows for the streamlining and optimisation of client service for our corporate and fiduciary services business, Ogier Global.

Key Responsibilities

• Assist with managing Ogier Global's banking relationships which would include correspondence with the banks in connection with the Ogier client entities (together, the OGL Client Entities) providing updated authorised signatory lists (when these are updated) and various due diligence documentation relating to the OGL Client Entities, their directors and shareholders, and assisting with the review of any changes to the bank's T&Cs (with assistance from the in-house legal team)

• Supporting with bank audit requests, liaising with internal stakeholders where necessary and co-ordinating responses within a short timeframe

• Manage the online access of the banking and other portals (including the Jersey/Guernsey Regulator/Registry and the Jersey/Guernsey Tax Departments) for the Operational team and Ogier Global new joiners

• Coordinate with the Ogier Global business/in-house legal team in relation to data protection registrations and/or data protection related matters

• Assist with the annual validation/renewals process for Jersey and Guernsey entities

• Assist the corporate governance/in house legal team with co-ordinating and completing questionnaires received from third parties and clients (of the law firm and the corporate services business)

• Support the application form and tax regulatory document process

• Assist with preparation of regulatory reports as required for the Jersey and Guernsey boards and regulators

• Support Client Account reconciliation using ViewPoint, alongside Finance

• Generate and manage the document archive and storage process

• Organise meetings and training sessions as required by Ogier Global

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Assist with the joiners and leavers process for Ogier Global (Channel Islands only)

• Assist the Ogier Global service line teams with the management of the incoming post/mail

• Ad hoc projects for Operational requirements as needed

Skills, Knowledge and Expertise

• Excellent academic background

• Previous experience within the corporate and fiduciary services industry and/or professional practice is desired

• Highly organised with strong administration and communication skills to undertake work of a confidential nature

• Administrative and document management experience and be proficient in Microsoft Word/Outlook and a working knowledge of Excel

• Knowledge of regulatory environments an advantage

• Adaptable to change and to the continual roll-out of innovative tools and processes

About Ogier

Ogier provides legal advice on BVI, Cayman, Guernsey, Irish, Jersey and Luxembourg law. Our network of locations also includes Beijing, Dubai, Hong Kong, London, Shanghai, Singapore and Tokyo.

Legal services for the corporate and financial sectors form the core of our business, principally in the areas of banking and finance, corporate, investment funds, dispute resolution, private equity and private wealth. We also have strong practices in the areas of employee benefits and incentives, employment law, regulatory, restructuring and insolvency and property.

Ogier's corporate administration business, Ogier Global, incorporates and administers a wide variety of vehicles including public and private companies, partnerships and trusts.

Ogier is based in 13 jurisdictions including Beijing, BVI, Cayman Islands, Dubai, Guernsey, Hong Kong, Ireland, Jersey, London, Luxembourg, Shanghai, Singapore and Tokyo.

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Classified: Confidential

ROLE PROFILE

Job Title: Front of House/Office Services Coordinator

Reports To: Senior HR Manager

Department: Operations

Purpose of the Role: This role will play a crucial part in ensuring both front of house reception and back-office services run smoothly and efficiently whilst pro-actively ensuring the office is kept fully stocked and maintained for staff, clients and visitors at all times. Front of House Reception Duties

• Provide front desk reception cover for the offices of Fairway Group; • Handle all incoming external and internal overflow phone calls; • Opening, sort, scan and distribute daily incoming post; • Carry out hand deliveries, franking, outwards postal requirements; • Ad-hoc banking to deposit cheques/cash; • Process couriers via DHL; • Ensure all meeting room areas are clean, tidy, stocked and plants are watered and well kept; • Greet and record all visitors and issue passes; • Check and sign for deliveries on behalf of staff; and • Prepare meeting rooms, sanitise appropriately, set up any catering and/or refreshments or equipment

as required. Facilities / Office Management

• Oversee the day-to-day operations of the building to ensure they are fit for purpose and maintained to a high professional standard.

• Ensure all main kitchen areas are clean, tidy and kept stocked with tea, coffee etc; • Coordinate and plan any essential building maintenance and/or related issues such as air

conditioning, cleaners and confidential waste. Liaise with appropriate contractors as and when required;

• Undertake regular daily checks on client rest rooms to ensure cleanliness and adequately stocked; • Be the primary contact for office stationery, internal kitchen supplies, collating orders, making cost

effective purchases and receiving orders; • Act as the main point of contact for all food orders for internal meetings, training events etc; • Monitor supplies and set up for month end drinks/food and/or other internal client events; • Assist Colleagues Council with the preparation of internal events/initiatives; • Maintain and keep office Health and Safety records up to date; • Maintain records of first aiders and fire marshals and ensure training remains up to date at all times; • Book first aider and fire marshal training in advance of expiry; • Maintain First Aid boxes; • Ensure noticeboards are kept up to date; and • Photocopying, scanning, binding documents as requested.

Revision date: September 2024 P a g e 2 | 2

Classified: Confidential

Competencies: • Minimum of 3 years’ previous experience in a similar role undertaking facilities management duties

within a financial services environment is essential; • Excellent communication and listening skills; • Excellent standard of written and spoken English; • Excellent organisational skills used in planning of own work; • Pro-active and highly resourceful; • Ability to respond effectively to changing priorities; and • Professional appearance and friendly manner.

Education/Professional Qualifications and Minimum Relevant Experience:

• Intermediate competency in Microsoft Office e.g., Word, Excel, Outlook and O365; • Qualified First Aider (or willingness to train); and • Qualified Fire Marshal (or willingness to train).

This job description is provided to assist the post holder to know their principal duties. It may be amended however from time to time without change to the level of responsibility appropriate to this post.

Signed and agreed ________________________________________ Dated ________________________