ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Administrator / Senior Administrator – Corporate

Position

Key Accountabilities:

• Client/structure data management in a timely manner as required; accuracy of core data on all relevant databases being critical to the service standards we achieve.

• Close collaboration with and support to Client Management, delivering specific administrative tasks required in meeting client or business needs.

• Ensuring documents created are filed electronically and/or physically fully in line with house records management policy and using the technology available.

• Delivery of company secretarial functions for the Corporate Team. All managed entities to be kept in good standing, in accordance with each jurisdictional deadline.

• Professional and effective liaison with 3rd party providers or agents in the execution of client activities required.

• Completion of core workflows in line with established procedures to underpin accuracy and consistency in the management of our client structures.

• Timely and accurate payment processing in line with policy and procedure, with particular concern for the rules around AML, sanctions and CFT.

• Adherence to key performance indicator standards in the execution of all tasks and early escalation should the risk of backlog building/other issues appear.

• Accurate and on time recording of time and meeting utilisation targets to enable the business to invoice clients fully for the services provided.

• Commitment to learning and professional development (especially technical), including maintaining CPD up to date, in line with expectations and ambitions.

Requirements

• Compliance with all policies. • High quality external communication. • Implementing, following and maintaining relevant operating procedures. • Thorough understanding of and strict compliance with all internal and external

rules/regulations. • Ability to work flexibly to accommodate changing priorities and deadlines. • Highly professional representation of Highvern externally at all times. • Seek guidance where required. • Commitment to learning and development, including maintaining CPD up to date.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Accurate and on time recording of time and meeting utilisation targets to enable the business to invoice clients fully for the services provided.

Other information

Skills, Knowledge & Experience Required:

• Excellent attention to detail. • Excellent accuracy. • Minimum of 3 years trust and company or legal experience. • Good understanding of fiduciary services needs. • Ability to communicate clearly internally and externally • Problem solving and interpersonal skills. • Strong team player.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Governance Officer In this role, you will assist with the provision of first-class internal corporate governance support to the various companies, partnerships and trusts forming part of Mourant across all its locations, working closely with our Chief Governance Officer and senior management. This role is focused on providing governance support to Mourant's law firm, consulting business and Business Services teams. If you have experience in a relevant role and are enthusiastic, organised and detail oriented, we'd really like to hear from you!

About the role

Board and committee support

• Assist with the organisation of meetings and maintenance of the annual meeting schedule

• Draft structured and coherent agendas and proactively forward plan for meetings so that all meeting packs are published on a timely basis with the right people in attendance

• Attend meetings and draft accurate and detailed minutes promptly after meetings

• Record, follow up on and proactively encourage progress from stakeholders on their action points and keep board and committee action point trackers up to date

• Assist with the preparation and internal publication of the first annual report of Mourant's top company in consultation with various stakeholders

• Become secretary or assistant secretary of boards or committees (if required)

• Assist with the annual in-house board effectiveness review process, analyse and report on officer feedback and assist with associated outcomes and actions

Entity management and compliance

• Prepare and submit annual and event-driven filings and notifications with relevant company registries, regulators and law societies

• You will maintain essential statutory books and registers, as well as non-statutory registers including registers of contracts entered into, conflicts of interest and directorships held

• Assist with responses to due diligence requests and questionnaires from clients, intermediaries and third parties and update the global due diligence request register

• Arrange execution and approval or ratification of relevant documents (for example, tax returns and financial statements)

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Assist with the preparation of tailored inductions for new directors and governance support for the annual audit

Projects

• Assist with the design and implementation of an enhanced internal governance framework across the law firm and Business Services. This framework will be based in part on the voluntary adoption of relevant parts of the UK Corporate Governance Code

• Assist with governance projects including entity formations, corporate restructures, strike-offs, liquidations and implementation of delegated authority arrangements

• Assist with managing the integration of new jurisdictions and legal entities and with the ongoing development of a suite of global checklists and guidance notes for recurring company secretarial tasks and governance lifecycle events

• Assist with the introduction of a new process to review the effectiveness of committee and contribute to the creation of a Governance Manual covering all Mourant entities

About you

• Relevant experience in an in-house governance and/or company secretarial role gained in a regulated professional services environment is advantageous

• Holding or studying towards a Chartered Governance Institute qualification is advantageous

• Working knowledge of Viewpoint, Document Management Systems (Worksite) and Board Intelligence or equivalent systems and platforms is advantageous

• Highly organised, proactive and diligent and able to manage a diverse and complex workload in a fast-paced working environment

• Sensitive to the requirements of working in a law firm environment and able to maintain high levels of confidentiality and discretion and demonstrate good judgement

• Enthusiastic and approachable with the calm and confident manner required to build strong working relationships across all parts of Mourant

• Ability to work independently and take ownership of own workload, with confidence to raise questions and develop knowledge

• Strong attention to detail and accuracy skills

• Proactively identifies opportunities for continuous improvement and process efficiency including increasing our usage of AI and tech solutions for governance tasks

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Curious and inquisitive and able to identify and investigate potential issues and solve them

• Excellent verbal and written communication skills

About Mourant

We are proud to be a leading offshore law-firm led professional services business, advising many of the world's leading financial institutions, corporations, public organisations, private equity houses and investment funds, as well as ultra-high net worth individuals and family offices.

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We have a strong sense of common purpose, where all our people are clear about our goals and the role they can play in achieving them. We pride ourselves in providing accessible development opportunities to all our people in a team-spirited environment, where everyone feels like they belong and can thrive.

If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you.

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Assistant Manager Job Description

Team: Client Handling

Reporting to: Senior Manager / Manager

About Us

We are an independent and privately owned Family Office Services provider, based in Jersey and supporting clients all over the

world. Since opening our doors in 2013 we’ve brought a fresh approach to our market, through our progressive, flexible, and

service-focused offer. After a decade of growth, building a strong team, and earning a number of industry awards, we’re now

adding to our team, and are looking for people who would thrive in an environment where their voice, and their contribution

will be invited, heard, and appreciated.

The Role

Taking care of the administration of a diverse and more complex client portfolio, you’ll help us to continue to deliver the

proactive and attentive service essential to the smooth running of our clients. Working within a welcoming and supportive

team you will collaborate closely with colleagues at all levels, as well partners from outside the business. You will use your

skills and judgement help to further strengthen client relationships within your portfolio and lend your experience to the

development and mentoring of more junior colleagues.

Key Result Areas

• Provide excellent levels of client service in line with Crestbridge standards, procedures, and guidelines.

• Maintain and update client documentation accurately.

• Take responsibility for own personal development, in line with agreed performance objectives and development plans.

• Be a role model and ambassador for Crestbridge Family Office Services

Key Responsibilities

The list below details the tasks that your role is likely to include. It is not exhaustive and may be amended from time to time:

Client Administration

• Act as an authorised ‘C’ signatory.

• Administer a varied and more complex portfolio of clients, in accordance with procedures.

• Preparation of all day-to-day correspondence with clients and intermediaries.

• Responsible for the maintenance of statutory books and regulatory documentation for own portfolio.

• Liaise with clients on day-to-day matters and overseeing and actioning all ongoing tasks for portfolio.

• Conduct periodic reviews on own clients.

• Prepare and circulating agendas, board packs and reports.

• Prepare checklists for activities such as draw downs, distributions, investments, power of attorneys.

• Schedule and attend client meetings.

• Draft minutes and resolutions for meetings, circulate for comments, finalise, and arrange for signing.

• Maintenance of client data for own portfolio of clients on core systems

• Liaise with intermediaries in respect of own clients (including banks/agents and the JFSC registry.)

• Administer structures in accordance with professional advice received.

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• Collaborate with our onboarding team to ensure new client relationships are onboarded within a deadline agreed with the Client Service Director.

• Travel to meet with clients and intermediaries as required.

Financial

• Understand the financial drivers of the business and ensure all KPIs and targets are met.

• Daily input of time on timesheet.

• Manage the billing process for own portfolio to include analysing WIP, preparing billing control forms, issuing invoices, and managing aged debt.

• Monitoring and overseeing payments for own clients to include an understanding of the different requirements/process for payments for high-risk clients.

• Assist with the review of accounts/financial statements.

Leadership and Management

• Supervise and monitor the workflow of more junior colleagues.

• Support Manager with the performance monitoring processes and development of junior colleagues.

• Delegate tasks on own portfolio to junior colleagues.

• Act as a point of escalation for basic queries from junior colleagues.

• Coach junior colleagues in respect of client day to day activities.

• Support junior colleagues with time management and prioritisation.

Compliance and Risk Management

• Ability to assess risk and escalate to the Manager appropriately, always complying with relevant organisational policies and procedures.

• Review screening tools for any adverse media hits, escalating appropriately.

• Obtain and review KYC on all connected parties of a relationship to the current regulatory standards.

• Understanding what is appropriate and acceptable in relation to AML and CDD and ensures any changes to requirements are addresses quickly and accurately.

General

• Monitor, organise and prioritise workload, dealing with matters in a timely manner.

• Actively participate as business projects as required.

• Willingness to contribute outside the scope of your role, to support your colleagues and the business.

Requirements Qualifications

• A minimum of a JFSC “Table 5” Qualification is essential, with the expectation and support to attain a “Table 4” qualification through further studies (if not already held).

Knowledge and Experience

• Minimum of 6 years’ relevant industry administration experience.

• Experience of developing and coaching others.

• Working knowledge of Microsoft Office.

• Good knowledge and understanding of current industry, legislation and regulation and working practices.

• Sound understanding of client financial statements.

• Responsibility over own personal development including up-to-date maintenance of a minimum of 15 hours CPD per year.

Skills and Qualities

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• Strong commitment to client service excellence.

• Ability to work with conflicting and demanding deadlines.

• Ability to delegate, coach and motivate.

• Ability to develop relationships and inspire client and colleague confidence.

• Proactive and disciplined approach to work.

Additional Information

We offer all our permanent team members a great benefits package that includes*:

• Competitive salary.

• Private healthcare (with no exclusions for pre-existing conditions).

• Life insurance.

• Critical illness cover.

• Annual leave entitlement starting at 25 days, with the option to buy or sell up to 5 extra days.

• 3 additional wellbeing days a year.

• Discretionary annual bonus.

• Support for professional qualifications and ongoing development.

*Eligibility for certain benefits will commence after completion of probation. Crestbridge reserves the right to vary or withdraw benefits at any time.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Corporate Officer Our corporate services team provide services to a wide range of global clients including private, listed and regulated entities, across many different industries, including full management of companies, registered office, company secretarial services and corporate governance. The team also provides escrow services and manages Employee Benefit Trusts, International Single Member Pension Trusts, Protected Cell Structures and Collective Investment structures.

As Senior Corporate Officer, you will administer and take responsibility for a portfolio of corporate structures and support the corporate services team to provide first class service to clients, intermediaries and other stakeholders.

Key Accountabilities

• Deliver high quality service to all clients, working with your team and intermediaries to ensure longevity of relationships.

• Provide technical and other support to the team.

• Interact directly with clients and support the Client Director in identifying client needs and finding opportunities to improve client service and develop client relationships.

• Ensure you deliver on client commitments to agreed deadlines and to a high standard.

• Achieve personal targets as set out for their role for time recording, utilisation and working capital management.

• Support the Client Director in understanding and acting upon the commerciality of their client book by reviewing and controlling WIP, ensuring prompt collection of fees and highlighting revenue opportunities.

• Support the corporate services team in driving appropriate behaviour and taking action to ensure the team’s success.

• Work with the support teams within the business and build relationships with these teams both locally and across the wider group.

Knowledge and Experience

• Have at least 4 years’ experience in either corporate or fiduciary work

• Demonstrate a high level of client service delivering against the needs and demands of their clients and the business

• Have a good technical understanding of corporate/private client administration and an awareness of current issues that could affect clients.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Champion building relationships and exceeding expectations

• Be flexible and professional when working under time driven pressures

• Have excellent prioritisation and time management skills

The Senior Corporate Officer is expected to hold a relevant professional qualification (such as STEP or ICSA) and maintain the relevant Continued Professional Development (CPD) hours in line with their qualification.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Assistant Trust Manager As Assistant Manager, you will take direct administrative responsibility for a complex portfolio of trusts, companies and other wealth structures ensuring that first class service is provided to clients, intermediaries and other stakeholders.

You will identify and mitigate risk across your span of control and will be responsible for assisting with the management of your team providing training and coaching.

Key Accountabilities

As Assistant Manager, you will take responsibility to ensure that you deliver high quality service to all clients, intermediaries and stakeholders, to ensure longevity of relationships. You will provide technical and other support to their team. As Assistant Manager, you will interact directly with clients to identify client needs and deliver upon opportunities to increase levels of client service as well as seeking to identify new business opportunities. You will also ensure you deliver on client commitments to agreed deadlines and to a high standard.

You will assist the Manager in managing the team by providing constructive performance feedback to each member of your team in order to develop and grow the individual and will carry out periodic performance appraisals of the members of your team.

Knowledge and Experience

We are looking for an Assistant Manager who has 5-6+ years’ experience working with High Net Worth clients and on complex structures within the fiduciary field. You will demonstrate first class client service delivering against the needs and demands of clients. As Assistant Manager, you will demonstrate excellent technical competency and an ability to impart that knowledge to others effectively, with a proven track record in technical and complex transactions for clients. An Assistant Manager it is expected that you will have a sound knowledge of current issues affecting fiduciary structures and the clients for whom we act.

You will hold a relevant professional qualification (such as STEP or ICSA or similar), and to be educated to A-Level standards, or equivalent. It will also be required that you maintain the relevant Continued Professional Development (CPD) hours in line with your relevant qualification.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Trust Officer As Trust Officer, you will take direct administrative responsibility for a portfolio of trusts, companies and other wealth structures ensuring that first class service is provided to all clients intermediaries and other stakeholders.

You will work with the support of your line management to identify and mitigate risk across their span of control and will be responsible for supporting more junior members of the team.

Key Accountabilities

As Trust Officer, you will ensure that you deliver high quality service to all clients intermediaries and stakeholders, to ensure longevity of relationships. You will interact directly with your clients as required, identifying client needs and delivering upon opportunities to drive up levels of client service as well as seeking to identify new business opportunities. You will also ensure that you deliver on client commitments to agreed deadlines and to a high standard.

Knowledge and Experience

We are looking for a Trust Officer with 3-5 years relevant experience within the fiduciary field and who will demonstrate good client service delivering against the needs and demands of high net worth clients. You will demonstrate an understanding of the technical principles of day to day fiduciary administration. It is expected to have an awareness of current issues affecting fiduciary structures and the clients for whom we act.

As Trust Officer, it is expected that you hold or are studying towards a relevant professional qualification (such as STEP or ICSA), and to be educated to A-Level standards, or equivalent. Once qualified you will also be expected to maintain the relevant Continued Professional Development (CPD) hours in line with your relevant qualification.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Trust Associate Director As Associate Director, you will act in a supportive role to members of the senior leadership team, to lead the day to day client facing activity ensuring this is aligned to and promotes the business’ strategy and culture. You will also be responsible for growing your own portfolio of clients by actively engaging in business development activities.

The role will centre around servicing existing and new clients as the business grows. This will encompass all client servicing aspects from on-boarding new clients and ensuring client files are up to date and compliant through to client dealing processes and managing regular communications regarding holding data and product updates.

As Associate Director, you will promote ZEDRA and our business objectives, whilst driving morale by providing support and guidance (technical and otherwise) to your team. You will also have direct responsibility and accountability for delivery of risk and operational targets and key risk indicators for your team’s portfolio of clients.

Key Accountabilities

• Ensure high quality service to all clients intermediaries and stakeholders to ensure longevity of relationships, providing technical and other support to their team

• Interact directly with their clients and be responsible for client communication and the statutory maintenance of their own portfolio, working to identify client needs and drive up levels of client service as well as activity seeking to identify new business opportunities

• Work with the Senior Manager/Manager to ensure they deliver client commitments to agreed deadlines and to a high standard

• Provide support to the Senior Manager/Manager for client relationships within their team and will be expected to ensure regular client contact via a combination of written, verbal and face to face communication.

• With the Director, be responsible for generating new business opportunities and conversion into new clients, as well as having overall responsibility for the on boarding of new client relationships, ensuring client service levels are exemplary

• Review the BD strategy document as in conjunction with the Director, will be a reference point on technical and other matters and will seek to nurture and develop existing, new and emerging product lines.

• Support the Director to understand and act upon the profitability of their team’s client book by reviewing and controlling WIP, ensuring prompt collection of fees and highlighting revenue opportunities. They will work with and support the Senior

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Manager/Manager to build understanding and familiarity with the working capital cycle and prompt collection of debts.

• Ensure all statutory records and company registers are maintained in good order as well as ensuring any relevant filings are made within appropriate deadlines.

• Use technical capability to identify and mitigate risk within the team’s client book, escalating where necessary and required in accordance with policies.

• Support the Senior Manager/Manager in leading their team effectively and drive performance of the business and ZEDRA

• Demonstrate effective communication, an ability to challenge and to prioritise, ensuring the objectives and initiatives cascaded from senior management are delivered against deadlines.

• Be responsible for providing regular technical and professional coaching to the wider teams to ensure that they are kept up to date with any regulatory, legal or tax changes that impact their work and that they are aware of the wider impact of both opening and closing clients.

Knowledge and Experience

• Have significant industry experience of working with High Net Worth clients and on complex structures within the fiduciary field (10+ years’ experience)

• Demonstrate first class client service delivering against the needs and demands of high net worth clients both from prior experience and through driving the performance of others.

• Have experience of business development and be able to demonstrate excellent technical competency and an ability to impart that knowledge to others effectively.

• Have a sound knowledge of current issues affecting structures and the clients for whom we act and be expected to have a good understanding of the regulatory environment in which the Group operates.

• Have some knowledge of accounting and financial statement review process

• Demonstrable experience of leading, coaching and supporting colleagues and prior managerial experience of Senior Manager/Manager level and below is essential.

• Act in a supportive role to the Senior Manager/ Manager in the management of their team and will coach and guide the Senior Manager/Manager in developing their own supervisory skills.

• Work closely and support the Director, stepping in when required at a more senior level.

• Hold a relevant professional qualification (such as STEP, ICSA/ACCA or ACA or similar), and to be educated to A-Level standards, or equivalent.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Policy & Procedure Specialist, Group Summary:

You will:

• Design, draft and implement comprehensive policies and procedures tailored to our client services sectors.

• Ensure alignment with regulatory frameworks and best practices. • Review and update policies to reflect changes in legislation and business strategy. • Develop user friendly documentation and guidance to support policy adherence across

the Company. • Be a subject expert specialist on policy development. • Provide analysis and current jurisdictional market research. • Consult and guide internal stakeholders including senior management to identify and

develop areas for improvement.

Principal accountabilities:

Research & Analysis

• Research and analyse policies. You must have, strong proven analytical and research skills to help ensure you convey the right information to stakeholders and senior leaders.

Presentation

• Provide useful information and data to inform senior leaders to make the right decisions in terms of policy making and implementation.

• Present evidence clearly and concisely.

Regulatory & Risk Management

• Ensure all practices are fully compliant with applicable laws, regulatory requirements and professional standards.

• Identify barriers to service and be an ambassador for change. • Work closely with compliance, legal and risk teams to identify potential gaps or risks

and proactively implement solutions. • Provide expert guidance on policy interpretation and application.

Process Optimisation and Governance

• Assess existing workflows and operational practices, recommending enhancements to improve efficiency, accuracy and compliance.

• Establish robust governance frameworks for policy monitoring, escalation and enforcement.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Develop and maintain Key Performance Indicators (KPI’s) and reporting metrics to track policy adherence and operational effectiveness.

• Implement policy changes in accordance with the company’s procedures manual in order to meet the strategic objectives of the business.

Training & Stakeholder Engagement

• Deliver targeted training and workshops to ensure that employees understand and apply policies correctly.

• Act as a key liaison between all stakeholders to drive a culture of continuous improvement and compliance.

• Deliver policy changes required to meet the strategic objectives of the business. • Provide support to business on policy and procedure-based matters.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Fiduciary Investment Support Working as part of the Fiduciary Investment Services (FIS) team, you will work with Fiduciary Investment Specialists to support the ongoing monitoring of trust and company portfolios.

This will include overseeing the upload of data from appointed managers or custodians into our systems to enable detailed analysis of portfolio performance. You will provide support for the monitoring of investment managers for structures administered by the ZEDRA business.

Other duties will include the support of general administration across the team to ensure it meets service and client reporting expectations.

*Contract position for 9 months.

Key Accountabilities

• Be responsible for uploading and checking data in our monitoring software and will ensure a consistent approach is adopted in terms of monitoring and any recommendations for change or further investigation. The team operates a bespoke analytical review process and the role holder will work closely with the wider team in the monitoring and review of the outputs referring to Trust administrators as well as the investment managers to reach resolution.

• Actively participate in supporting the monitoring and reporting process including the engagement with our service providers as required, to deliver on our client reporting services or other services FIS provide. The role holder will ensure timely dispatch of the FIS reports.

• Record time spent on various activities and assist in the timely collection of billable time supporting the local office as required.

• Assist in meeting governance, controls and compliance requirements for the team.

• Develop an awareness of risk policies and build an understanding of how these are applied to client and business situations.

• Support and work collaboratively with their team members developing strong working relationships with their wider colleagues.

Knowledge and Experience

• Experience in data management

• Must have experience working with Microsoft Office products, in particular Excel, Outlook and PowerPoint

• Highly numerate and with an interest in a career in the investments or fiduciary industry.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Strong analytical skills

• Organisation skills

• A team player, self-motivated with a focus on continuous improvement

• Flexible and professional when working under time driven pressures

• Excellent prioritisation, time management and a ‘can-do’ attitude

JOB DESCRIPTION

JOB TITLE Senior Administrator, Trust & Corporate JOB LEVEL C1

DEPARTMENT Trust & Corporate

REPORTING TO Manager

JURISDICTION Jersey

OAK SUMMARY Oak Group is a leading provider of Fund Administration, Private Client and Corporate Services. The Group is headquartered in Guernsey and has offices in Jersey, Mauritius, and the Isle of Man. Our clients range across high-net-worth individuals, families, corporate institutions and asset managers. As of January 2024, Oak employs 200 people, the majority of whom are qualified as accountants, corporate secretaires, and fiduciary professionals. We prioritise continuous growth and development of our people, recognising that their success is the foundation of excellent client service and business growth. Oak has a new ownership structure whereby it will be owned by a standalone company, Opera. The majority shareholder is Stephen Lansdown, co-founder of Hargreaves Lansdown, the U.K.’s largest stock broking firm and a member of the FTSE 100. Oak is privately owned with a fully-aligned strategy for growth and transformation. Our vision is long-term and extensive and will allow us to plot a strategic arc. Our holistic strategy includes investing into cutting-edge technology and data management tools, investing into back- office simplification to improve client and employee experience, extensive training for our team, and continually enhancing our employee value proposition all to align staff and shareholder interest and fuel a constant drive for sustainable excellence and growth. Oak is committed to this exciting journey.

JOB SUMMARY The role sits within the administration function of the business. It is a diverse role which is pivotal to business success. A large part of the role is to establish and develop client relationships and build the reputation of Oak as a client focused business who meet and exceed client expectations, Responsible for the administration of a portfolio of companies, trusts and other entities ensuring that the affairs of the clients are managed in accordance with the relevant laws and the standard of client services set by the with the relevant Trust Manager and Client Director.

KEY RESPONSIBILITES

Administering a varied portfolio taking responsibility for the proper performance of all necessary administration tasks required to comply with requirements of the client and relevant legislation

Managing client relationships, attendance at meetings as appropriate including all preparation as necessary

Ensuring that the relevant Trust Manager/Client Director are kept informed of activities at all times Ensuring minutes and resolutions for entities under management (companies, trusts, foundations etc)

are prepared as required Responsible to ensure all statutory records/returns are prepared and submitted

JOB DESCRIPTION

Responsible to ensure statutory database/registers are maintained and up to date Preparation of correspondence in accordance with firm's procedures Ensuring that all client requests / correspondence is dealt with in a prompt, professional and efficient

manner Completing client take-on documentation prior to commencing administration and liaise with relevant

contact on hand-over of new clients Ensuring that the Compliance department is kept up to date with changes to clients' circumstances, i.e. services provided, resignation and appointment of directors, loss of business etc. Supervising and assisting in the training of any Junior Administrator, Administrator or Trust Officer

within the department, providing regular information feedback and identifying any additional training needs to the relevant Trust Manager/ Client Director

Considering at all times the "Money Laundering" and "Customer Due Diligence" issues and report any concerns as appropriate

Compliance with the business' internal policies and procedures as may be amended from time to time. Ensure compliance with OAK's professional conduct, quality and ethical standards General assistance with various projects as requested Completing and inputting time in the time billing system on a daily basis. Completing any other duties as may be required from time to time in accordance with the

requirements of the role, team and evolving nature of the function. In all aspects of your role, display and adhere to Oak’s vision and values

KEY COMPETENCIES & SKILLS

Minimum 5 GCSE’s (or equivalent) with English & Mathematics at Grade C or above 3-5 years experience in an administrative role ideally within Fiduciary Services Holds or is open to undertaking a relevant Professional Qualification e.g. STEP, ICSA, ACCA Good understanding of Corporate and Trust Structures Good understanding of Jersey AML legislation relative to own work Good IT skills, including practical experience of Microsoft Outlook, Word and Excel Good written and verbal communication skills Ability to work accurately with good attention to detail A flexible attitude towards work and a willingness to assist other members of the team as required Good time management, prioritisation and organisational skills Demonstrates drive, ambition & willingness to learn A proactive approach to work & the ability to work under own initiative Basic understanding of Trust and Company accounting, including double entry bookkeeping

KEY BUSINESS PARTNERS

Compliance Team Client Accounting Team Various banks Investment establishments External business partners connected to the client portfolio

JOB DESCRIPTION

Employee Signature:__________________________________ Date:_____________________ Employee Name: _____________________________________