Manager, Business Risk Control

J o b D e s c r i p t i o n

JOB INFORMATION

Job Description Name: Manager, Business Risk Control, SBO

Recommended Position Title: Manager, Business Risk Control

Countries applicable to: Isle of Man; Jersey

Job Code: 60054426

Job Family: Offshore

Sub-function: Business Risk Management/ Control & Onboarding

JOB PURPOSE

To lead a Business Risk Management Team to ensure that first line risk related advice and assurance is effectively provided to stakeholders from Business Units and corporate functions across Standard Bank Offshore and is in line with regulatory requirements, internal policies and standards, thereby enabling a culture of quality, control and transparent risk ownership.

JOB FUNCTIONS

Essential Functions

Drive the implementation of a robust quality control mechanism to ensure that the work controls operated by the Business Risk Management team is in line with the relevant policies, processes, and procedures to ensure a consistent and exceptional standard of delivery to internal and external stakeholders.

Contribute to the development and drive the continuous improvement of the relevant Standard Bank Offshore first-line Business Risk Management frameworks, through the team, to ensure they are in line with risk management best practices and regulatory requirements and that sufficient measures are in place to manage current and potential risks across the Offshore environment.

Build relationships with key stakeholders to ensure that clear communication and accountability is in place for the ownership of control breaches and any remedial actions.

Develop and maintain sustainable client relations by engaging regularly with key clients and managing expectations accordingly to clarify any ambiguity upfront.

Lead and manage resources and retain critical staff to match required BRM capabilities and meet strategic business requirements through building a high performance team.

Drive compliance by implementing applicable policies, systems, processes, procedures so that all relevant risk and business control requirements are fulfilled.

Provide advice and assistance to the Business Risk Management and Business teams (Relationship Managers, On-boarding and other ICS colleagues) regarding specific and relevant risk issues, provide training to ensure awareness of compliance with relevant regulations, policies and procedures.

Contribute and drive the continuous improvement of business risk control systems, processes, and practices by identifying any control/process gaps and update policies, processes, and procedures accordingly.

Oversee the implementation and control of processes relating to new clients, client reviews and screening to ensure that all new and existing clients are correctly classified according to existing guidelines (with accurate records of special, high, medium and standard risk clients and the classification reasons) to minimise risk exposure.

Stay abreast of changes and developments in the relevant laws or regulations by identifying the changes and informing the leadership team of the impact of these changes on the business and where required ensure that business policies, processes and procedures are aligned to these changes to always ensure compliance.

Manage and participate, as required, in oversight committees and forums relevant to relevant jurisdictions in order to monitor the implementation of the business risk framework.

Implement and maintain a reporting system across the portfolio that ensures that efficient, high quality and consistent reporting is delivered as required to the relevant committees, forums and stakeholders.

Drive the maintenance and implementation of business Risk and Control Self-Assessment (RCSA) processes by engaging with relevant stakeholders to gage the impact thereof (Isle of Man and Jersey).

Essential Functions

Build team capabilities through evaluating likely future requirements, identifying potential resources and ensuring a diverse, strong talent and succession pipeline strategy, to ensure optimisation of the Offshore Business Risk Management and Assurance function.

Identify trends and provide insights from data logged into the relevant systems by analysing the data to recommend and implement corrective action to ensure effective mitigation of risks.

Oversee that all operational risk incidents, arising from the Business Risk Management team activities, are logged into the relevant system in order to prepare high quality, accurate and complete analysis and dashboards, as well as Management Information (MI) reporting.

Develop the annual business plans and track accordingly by continuously monitoring, measuring, and adjusting plans to align with actual performance to drive the effective functioning of the Business Risk Management team.

Identify opportunities to automate processes by highlighting inefficiencies to enhance and drive a consistent process environment (Isle of Man and Jersey).

QUALIFICATIONS

Education

Type of Qualification Field of Study Required/ Preferred

And/Or

First Degree Business Commerce, Risk Management Required

Work Experience

Experience Experience Details Required/ Preferred

8-10 years

Significant experience in all aspects of Operational Risk Management within the financial services industry specifically managing controls, testing and oversight of key risks. In addition, some experience in managing teams, dealing with key stakeholders.

Required

Total number of years' experience 8 years

Behavioural Competencies - Essential

Behavioural Competency Description

Adopting Practical Approaches Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.

Challenging Ideas Prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective

Directing People Is comfortable leading people; coordinates and directs groups; seeks to control things

Empowering Individuals Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others

Examining Information Analyses and processes information; asks probing questions; strives to find solutions to problems

Exploring Possibilities Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles

Making Decisions Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions

Providing Insights Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgements

Resolving Conflict Is comfortable calming upset people; handles angry individuals well; is focused on resolving conflict and arguments

Taking Action Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy

Behavioural Competencies - Essential

Behavioural Competency Description

Understanding People Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others

Valuing Individuals Shows consideration towards others; tolerates the differences in people; values and trusts people

TECHNICAL COMPETENCIES Competency Group Business Process Modelling

Competency Level Competency Description

Process Governance 4. Advanced The ability to create mechanisms to ensure that designed processes are implemented correctly and that process changes are made thoughtfully, taking into consideration the impacts on people, other processes and technology.

Competency Group Governance - Risk - Compliance

Competency Level Competency Description

Risk Identification 4. Advanced The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising.

Risk Reporting 4. Advanced The ability to prepare quantitative and qualitative analysis on the risk landscape in the business including interpretation and analysis for use by business users.

Risk Management 4. Advanced Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk.

Risk Response Strategy 3. Seasoned The ability to facilitate the creation and adoption of an appropriate risk response strategy and to assign ownership for the risk response.

Competency Group Quality Management

Competency Level Competency Description

Quality Control 4. Advanced The ability to implement operational techniques and activities that are used to fulfil requirements for quality including: improvement, control, management or assurance of quality.

Competency Group Audit

Competency Level Competency Description

Evaluation of Internal Controls 4. Advanced The ability to analyse process controls for effectiveness from a design and implementation perspective.

Competency Level Competency Description

Promote Good Governance, Risk & Control

4. Advanced The ability to assess governance and control frameworks against the appropriate risk appetite and enhance the risk management culture in line with the organisational objectives.

SCOPE

People Management:

# Direct Resources Managed # Indirect Resources Managed

This position manages/supervises people 4-10

Managerial Archetype

Budget Responsibility

Amount Notes

R5 million - R25 million

Contact with Others

Contacts are frequently inter-organizational and outside customer/vendor interactions. Part of a team who represents the organization. Monitors activities and communicates information across the organization

Contacts Description Engage with all internal stakeholders to understand their operating environments and implement best practices business risk management and quality assurance activities through the business risk management team within the relevant business areas

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Wealth Administrator/Senior Wealth Admin To provide administrative support to one or more wealth advisers, providing excellence in client servicing and ensuring records are updated in an accurate and timely manner.

Key Responsibilities

• New business processing in a timely and efficient manner, including chasing providers and updating new business data.

• CDD checks and completion of account opening and closing forms, including provider documentation

• Accurately completing CRM system with details of client data, including plans and valuations, ensuring fact find has been completed and documents saved to ensure easy retrieval.

• Ongoing compliance with regulatory requirements, especially monitoring of client data changes e.g. change of address, new business and impact on client profile from a risk perspective

• Reporting complaints, mistakes and oversights and errors or omissions, data protection events in a timely and accurate manner.

• Carry out tax-free cash and annuity equivalent income calculations as requested by adviser, arrange for sign off and completion

• Sending out reports/valuations to clients on adviser request. Scheduling regular valuations in agreement with the adviser and according to client segmentation.

• Promoting the use of the personal financial portal supporting clients to reduce data protection issues and enable efficient communications.

• Meeting preparation for advisers on request, including printing fact sheets and standard documentation.

• Reviewing client data on a regular basis to check for gaps e.g. e-mail addresses, formatting etc and updating IO and notifying Pensions to update Metastorm and Product Providers, (where relevant.)

• Wealth admin inbox and post monitoring and responsibility for claiming work per adviser.

• Additional projects for wealth management as requested from time to time.

Mgr, Lending, Offshore J o b D e s c r i p t i o n

JOB INFORMATION

Job Description Name: Manager, Lending, Offshore

Recommended Position Title: Mgr, Lending, Offshore

Countries applicable to:

Job Code: 60053094

Job Family: Personal and Private Banking

Sub-function: Wealth and Investment

JOB PURPOSE

To provide efficient and relationship-based lending offering and solutions to high net worth clients, in collaboration with the Relationship Managers, and contribute to the service delivery of client centred, coordinated solutions to enable a positive client experience. To grow the debt book by identifying opportunities for additional or more efficient debt structuring for clients in order to contribute to the overall profitability of the business.

Essential Functions

Act as the first line of defence, ensuring quality control and risk management.

Adjudicate contentious issues between the client, the credit division and the relationship manager to encourage solutions that both serve the interests of the client and those of the bank.

Advise clients on the suite of lending products and recommend the most suitable product to meet their specific needs to contribute to a highquality service to Wealth clients.

Conduct a thorough needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act (FAIS) licence categories.

Encourage the credit division to turnaround applications promptly and in line with service levels agreement in order to contribute to an efficient and positive client experience.

Identify opportunities to increase the debt book by mining existing clients in order to meet individual and team lending targets.

Maintain accurate records in terms of Financial Advisory and Intermediary Services Act as well as the Financial Intelligence Centre Act requirements to ensure that the bank remains compliant.

Originate, fulfil and maintain lending deals for clients, ensuring that the most suitable products to ensure a mutually beneficial relationship between the bank and the client.

Restructure existing customer lending portfolios for efficiencies through debt consolidation in order to have the client’s assets under one roof and therefore, mange it in a seamless and integrated manner.

Review and analyse credit applications received form the relationship manager, make the necessary recommendations and amendments to enable the prompt processing and likely success of the applications to contribute to a positive client experience.

Support the relationship manager to structure effective credit applications ensuring the development of high quality and compelling motivations to enable the successful processing of applications.

Upskill Relationship Managers through imparting credit knowledge and expertise to enable them to sell and structure more lending products.

JOB FUNCTIONS

QUALIFICATIONS

Education

Type of Qualification Field of Study Required/ Preferred

And/Or

First Degree Business Commerce Required

Post Graduate Degree Business Commerce Preferred

Work Experience

Experience

Experience Details Required/ Preferred

5-7 years

General banking experience with exposure to the entire retail and corporate banking value chain and 3 years of exposure to credit. Clear understanding of lending value proposition and delivery strategy as well as thorough knowledge of the code of banking practice.

Required

Total number of years' experience 7 years

Behavioural Competencies - Essential

Behavioural Competency Description

Adopting Practical Approaches Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.

Convincing People Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others

Developing Strategies is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach

Documenting Facts Writes fluently when documenting facts; understands arguments logically; focuses on finding facts

Establishing Rapport Builds rapport and puts people at ease; is engaging and welcomes people; finds it easy to make friends

Managing Tasks Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks

Producing Output Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output

Providing Insights Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgements

Seizing Opportunities Identifies business opportunities; creates additional sales for future growth; wants to win and outperform competitors

Showing Composure Stays calm and relaxed during events; is not worried and tolerates stress levels; is composed in dealing with pressure

Understanding People Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others

Upholding Standards Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity

TECHNICAL COMPETENCIES

Competency Group Consumer Banking

Competency

Level

Competency Description

Customer Understanding ( Consumer Banking)

4. Advanced The ability to analyse customer needs by engaging with them, analysing their personal financial objectives as well as their current financial position.

Competency Group Data

Competency

Level

Competency Description

Product and Services Knowledge

3. Seasoned An understanding of the products and services features, benefits and pricing of the products and services on offer to the business across multiple business areas.

Competency Group Lending

Competency

Level

Competency Description

Asset Based Lending 3. Seasoned Knowledge and understanding of the risks and processes associated with lending using movable assets as security for loans.

Debt Consolidation 3. Seasoned Knowledge and application of the requirements for loan restructuring, amendments to terms and conditions and the calculation of new repayment amounts.

Loan Assessment & Approval 3. Seasoned The ability to assess the financial status of a customer or client to determine if they qualify for a loan based on established parameters and criteria.

Mortgage Lending 3. Seasoned Knowledge and understanding of the risks and processes associated with lending using fixed assets as security for long term loans.

People Management:

# Direct Resources Managed # Indirect Resources Managed

Individual Contributor

Managerial Archetype

Financial Responsibility

Sales Revenue Target Responsibility R5 million - R25 million

Budget Responsibility

Amount Notes

R5 million - R25 million Primary Budget Responsibility

SCOPE

Contacts are frequently inter-organizational and outside customer/vendor interactions. Part of a team who represents the organization. Monitors activities and communicates information across the organization

Contact with Others

Contacts Description

Collaborate with the Relationship Managers to deliver a seamless and coordinated service to the client. Develop a strong, mutually beneficial relationship with the Credit, Risk and Compliance teams, in order to ensure adherence to applicable policies, processes, standards and mandates. Support the Relationship Manager in managing the client relationship in the lending domain through engagement with the client to ascertain their situation and their needs. Engage with valuators of assets and law firms for provision of lending services to clients. Ad-hoc engagement with specialists on a project basis.

Manager, Non-Financial Risk J o b D e s c r i p t i o n

JOB INFORMATION Job Description Name: Manager I, Non-Financial Risk Recommended Position Title: Manager, Non-Financial Risk Countries applicable to: Job Code: 60051267 Job Family: Risk & Corporate Affairs Sub-function: Operational Risk Management

JOB PURPOSE To provide strong execution and operational drive to implement Non-Financial Risk (NFR) management processes and systems as a key enabler to achieving the business objectives of the organisation across the Business and Commercial (BCC) business units and/or Consumer High Nett Worth (CHNW) business units.

JOB FUNCTIONS

Essential Functions

Act as an interface for NFR in driving fraud risk management and liaising with NFR teams on information risk threats and controls in business strategy for all business units across all segments and channels. Build and maintain credible relationships with internal and external stakeholders, including management, internal audit as well as peers in local and international banks where applicable. Complete the Risk and Control Self-Assessment (RCSA) for applicable business areas by considering all 16 NFR Risk types and capture onto the NFR management system. Conduct continuous analysis of business impact and contribute to the formal process of driving risk acceptance for residual risk for items where the residual risk is too high, prepare recommendations to decline the requested change, and escalate to senior management for consideration. Contribute to the development and instilment of a risk and control culture, within the functional areas, through participating in knowledge sharing initiatives and awareness campaigns on the importance of risk management. Contribute to the implementation of the RCC process by ensuring effective risk focus and dialogue, reports and escalations that are based on factual data relating to framework and actions that drive clear accountability and ownership. Contribute to the management of NFRs by identifying inadequacy of, or failure in internal processes, people and/or systems or from external events across complex operating structures with significant overlaps of the 16 risk types under the umbrella of Operational Risk. Contribute to the monitoring of the actual losses vs. the risk appetite and include the necessary recommendations to minimize financial impact. Deliver value-adding risk assessments and advice to the business are that are properly quantified and mitigated/managed within agreed risk appetite. Determine high risk and/or high impact projects/programs/initiatives within the line of business by using the applicable risk assessment tools. Execute data-led Non-Financial Risk (NFR) decisions and interventions in the lines of business. Execute proactive actions around the management of prevailing, emerging and top Non-Financial Risk (NFR) exposures with urgency. Facilitate awareness and oversight of the LAM policy and address significant information risk and management. Give guidance and provide insight to process, product and policy owners on improvements required prior to the implementation of control measures by seeking input from Group Financial Crime Control and the Group Information Risk Office as subject matter experts.

Essential Functions

Implement the application of Payment Card Industry Data and Security Standards (PCI DSS) by following principles and associated criteria to determine the status of business units to prevent, mitigate or escalate risks where required. Maintain relevance of the NFR framework by evaluating the effectiveness thereof and recommending amendments in line with emerging risks and threats. Monitor and measure the desired Non-Financial Risk (NFR) culture across the 3 lines of defence through proper metrics and incentives. Provide guidance and support to business stakeholders by training on and embedding risk policies so that they can perform information risk related activities or functions and implement policy requirements effectively. Provide guidance to business in regards with Information risk by identifying key information assets, risk events, causes and assist with the risk treatment to ensure that all significant information risk and control weaknesses are mitigated and is materially reported. Provide oversight and guidance to the business stakeholders during the third-party life cycle by monitoring the overall third-party process to make sure it complies with the Third-Party Risk Management (TPRM) Framework. Report critical, material third-party engagements, challenges, or trends to the TPRM team as well as relevant risk governance forums such as Risk Control Committees (RCC) and determine the level of assurance required related to the third-party engagement by consulting with risk type owners, where required. Stay abreast of all regulatory and compliance changes through sufficient engagements and collaborations with key stakeholders (IT Security, Data Governance, Logical Access Management (LAM), Payment Card Industry (PCI) Compliance and Data Privacy. Support the development and improvement of delivering the NFR management framework and execution by providing key insights on the factors that influence the NFR tools and profiles including variables such as economic, socio-political, competitor, customer profile, and external and internal risks and incidents that could impact the business. Support the embedment of the NFR framework throughout the business areas by regularly engaging with all levels of leadership and management to help them understand the benefits of looking at their worlds through a risk management lens incorporating all 16 risk types. Support the implementation of the NFR framework to enable the proactive identification, assessment, measurement, management, monitoring and reporting of model risk.

QUALIFICATIONS

Education

Type of Qualification Field of Study Required/ Preferred And/Or

Advanced Diploma Business Commerce Required Advanced Diploma Risk Management Required First Degree Business Commerce Preferred First Degree Risk Management Preferred

Work Experience

Experience Experience Details Required/ Preferred

3-4 years Practical knowledge of risk and control frameworks and application in financial services industry. Be fully conversant in risk appetite, risk response and process improvement concepts. Understand both NFR and financial reporting risk characteristics.

Required

3-4 years Practical knowledge of risk, control frameworks & applications in financial services industry. Fully conversant in risk appetite, risk response & process improvement concepts. Understand both non-financial risk and financial reporting risk characteristics.

Required

Total number of years' experience 5 years

Behavioural Competencies - Essential

Behavioural Competency Description

Articulating Information Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information

Challenging Ideas Prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective

Convincing People Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others

Embracing Change Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges

Examining Information Analyses and processes information; asks probing questions; strives to find solutions to problems

Exploring Possibilities Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles

Generating Ideas Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions

Interpreting Data Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.

Making Decisions Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions

Providing Insights Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgements

Resolving Conflict Is comfortable calming upset people; handles angry individuals well; is focused on resolving conflict and arguments

Upholding Standards Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity

TECHNICAL COMPETENCIES Competency Group Governance - Risk - Compliance

Competency Level Competency Description

Analysing Insurable Risk 2. Proficient The ability to facilitate risk assessment to gain an understanding of risk impacts, thus developing the profile of insurable risks.

Economic Capital Management 2. Proficient Understands the capital implications of the stated risk appetite, individual risk exposures, portfolio risk exposures, and determines capital requirements on a risk adjusted basis.

Evaluating Risk Management Effectiveness

2. Proficient The ability to determine if risk management and control measures are achieving the desired results and mitigating risks at the expected level.

Risk Identification 3. Seasoned The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising.

Risk Measurement 3. Seasoned The ability to define and analyse risk identification information in a quantitative and/ or qualitative way.

Risk Reporting 3. Seasoned The ability to prepare quantitative and qualitative analysis on the risk landscape in the business including interpretation and analysis for use by business users.

Risk Response Strategy 3. Seasoned The ability to facilitate the creation and adoption of an appropriate risk response strategy and to assign ownership for the risk response.

Risk/ Reward Thinking 3. Seasoned The ability to provide due consideration to risks, rewards and the cost of control measures in evaluating business opportunities, process and system changes.

Competency Level Competency Description

Competency Level Competency Description

SCOPE

People Management:

# Direct Resources Managed # Indirect Resources Managed

Individual Contributor

Managerial Archetype

Financial Responsibility

Controllable Expenses (e.g., payroll and other budgeted items

R500 000 - R2,5 million

Budget Responsibility

Amount Notes

R500 000 - R2,5 million Shared Responsibility

Contact with Others

Contacts Description Provide direction and guidance to the functional areas regarding the ongoing management of NFR and operational risks for example Internal Audit and Compliance. May need to engage with consultants such as auditors when external reviews are undertaken.

Chief Risk Officer, Offshore J o b D e s c r i p t i o n

JOB INFORMATION Job Description Name: Chief Risk Officer, Offshore Recommended Position Title: Chief Risk Officer, Offshore Countries applicable to: Isle of Man; Jersey Job Code: 60056182 Job Family: Risk & Corporate Affairs Sub-function: Chief Risk Officer

JOB PURPOSE To lead, manage and deliver an integrated and independent Risk Management Function within the legal entities. Ensure that all risk types are managed, the operating model has been implemented and balancing the interests of clients and other stakeholders, while protecting the safety and soundness of the entity, while ensuring the ethical standards are adhered to and maintained within the legal entities.

JOB FUNCTIONS

Essential Functions

Ensure the implementation of the Risk Management Framework (including the risk culture) in the legal entities to ensure all relevant risk types, including emerging risks, are identified, assessed and measured, managed and reported to the country leadership team, as well as appropriate Risk and Board oversight committees. Adopt a Combined Assurance approach in line with the Group Risk Assurance Operating Standard. Embed the use of stress testing results to benefit risk management and decision-making at various levels in the organisation. Lead and drive the adoption of risk management policies and procedures, meeting the requirements of the legal entities and aligned to those of the SBG. Provide assurance to the local and Group and Business Unit that relevant policies, standards and frameworks are appropriately adhered to. Implement the operating model capabilities, policies, processes, standards, regulations, core technologies / digital platforms, functional structures, supporting standard job descriptions and skill requirements for the legal entities. Ensure that services delivered are fit for purpose for the legal entities. Monitor adherence to minimum standards for Risk Management to ensure compliance with statutory and regulatory laws within the legal entities. Comply with the regulatory reporting and risk disclosure requirements to maintain compliance with group and local regulatory authorities. Coordinate Business Units in informing the Board about the risk appetite setting process and manage risk appetite, as mandated by the Board. Validate any remediation plans proposed by BUs/SMEs to address flagged risk breaches. Develop and implement the Risk Management People plan aligned to Risk objectives within the legal entities with support from the People and Culture Function. Identify current and future employee skill requirements in consultation with People and Culture Function and drive the development of people within the legal entities Lead the Risk Mnanagement Function i line with employee engagement principles, including employee lifecycle from recruitment through to exit, performance management, learning and development, employee relations, retention and reward and people administration, to ensure a high performance culture. Display personal, team, organisational and bold leadership skills. Create confidence that enables leaders to make decisions, take calculated risks and push boundaries, without compromising the enterprise's reputation and integrity. Drive a risk culture of transparency, accountability and consistency within the legal entities to support responsible decision- making, upholding of the highest levels of integrity and meeting regulatory and reputational requirements. Manage and cost control the total cost of the risk function. Ensure that the cost allocation of risk costs by business unit or services from group are understood and managed. Drive cost management and budgetary adherence, including the development and management of the operational budget and unit cost management to control cost within budget. Ensure cost allocation of resources and services are managed

Essential Functions

Drive the adoption of technology within the Risk Management Function to ensure the use of the appropriate technology and correct behavioural principles for use of technology within the Risk Management Function. Monitor adherence to relevant technology policies and standards and Group Architecture. Enable capital and functional cost improvements, improved risk, controls and compliance, data access, quality and integrity, governance driven predictability, accelerating change readiness and business agility within a Country including the automation of controls Engage proactively with stakeholders and the environment at large to understand and manage risks within the legal entities. Lead and control risk management for the legal entities to ensure the enterprise is prepared to withstand the test of any current and future risks by influencing the relevant stakeholders. Board reporting, including agenda items, of all risks to be aligned to the group standard for reporting. Monitor and report all matters relating to risk management to the Standard Bank Group, Legal Entity Exco/Board and the Chief Risk Officer, Africa Regions . Guide the leadership of the legal entities, relevant Board and Committee's in terms of risk management and approach to ensure the Legal Entity retains its licence to operate. Manage the risk consequences of decisions made on behalf of the Legal Entity Provide guidance and advice in managing various types of risks, complex problems and key opportunities that have been identified within the legal entities.

QUALIFICATIONS

Education

Type of Qualification Field of Study Required/ Preferred And/Or

First Degree Business Commerce, Generic Management, Banking, Risk Management

Required

Post Graduate Degree Business Commerce, Generic Management, Banking, Risk Management

Preferred

Masters Degree Risk Management Preferred

Work Experience

Experience Experience Details Required/ Preferred

More than 10 years

This role requires a leader seasoned and expert in Risk Management with profound knowledge in the full dimensions of the field. Regulatory environment savvy, a proven track record in large scale and high-level leadership and capable of influencing seasoned leaders in their own right as well as employees. As an influential leader has the capacity to navigate through the landscape of relevant decision makers in industry.

Required

Total number of years' experience 13 years

Behavioural Competencies - Essential

Behavioural Competency Description

Challenging Ideas Prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective

Convincing People Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others

Developing Expertise Is open to taking up learning opportunities; is quick in acquiring knowledge and skills; develops expertise by updating specialist knowledge.

Developing Strategies is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach

Behavioural Competencies - Essential

Behavioural Competency Description

Directing People Is comfortable leading people; coordinates and directs groups; seeks to control things

Embracing Change Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges

Empowering Individuals Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others

Exploring Possibilities Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles

Making Decisions Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions

Providing Insights Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgements

Upholding Standards Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity

Valuing Individuals Shows consideration towards others; tolerates the differences in people; values and trusts people

TECHNICAL COMPETENCIES Competency Group Audit

Competency Level Competency Description

Evaluation of Internal Controls 5. Expert The ability to analyse process controls for effectiveness from a design and implementation perspective.

Promote Good Governance, Risk & Control

5. Expert The ability to assess governance and control frameworks against the appropriate risk appetite and enhance the risk management culture in line with the organisational objectives.

Competency Group Financial

Competency Level Competency Description

Financial Acumen 4. Advanced Knowledge and understanding of costing, budgeting and finance concepts and the understanding and application of related processes and procedures.

Competency Group Governance - Risk - Compliance

Competency Level Competency Description

Evaluating Risk Management Effectiveness

4. Advanced The ability to determine if risk management and control measures are achieving the desired results and mitigating risks at the expected level.

Fraud Detection and Management

3. Seasoned The ability to apply risk management tools, assess, process and identify possible fraud within a defined system or core process.

Information Security Management

3. Seasoned The ability to assess and mitigate the risks associated with the storage and retrieval of electronic information.

Competency Level Competency Description

Risk Acceptance 4. Advanced The ability to facilitate a formal acceptance process of reviewing and accepting residual risk, depending on the outcomes of risk identification and measurement.

Risk Awareness 4. Advanced General awareness of risk management practices in a financial services organisation.

Risk Identification 4. Advanced The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising.

Risk Management 4. Advanced Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk.

Risk Measurement 4. Advanced The ability to define and analyse risk identification information in a quantitative and/ or qualitative way.

Risk Reporting 4. Advanced The ability to prepare quantitative and qualitative analysis on the risk landscape in the business including interpretation and analysis for use by business users.

Risk Response Strategy 4. Advanced The ability to facilitate the creation and adoption of an appropriate risk response strategy and to assign ownership for the risk response.

Risk/ Reward Thinking 4. Advanced The ability to provide due consideration to risks, rewards and the cost of control measures in evaluating business opportunities, process and system changes.

Competency Group Legal

Competency Group Quality Management

Competency Level Competency Description

Quality Orientation 5. Expert The ability to promote and maintain high standards of quality at work.

SCOPE

People Management:

# Direct Resources Managed # Indirect Resources Managed

This position manages/supervises people 4-10 11-50

Managerial Archetype

Financial Responsibility

Controllable Expenses (e.g., payroll and other budgeted items

R50 million - R250 million

Budget Responsibility

Amount Notes

R50 million - R250 million Primary Budget Responsibility R96m to R154m

Contact with Others

Represents the organization as the primary contact. Interacts with management and senior value-chain partners on matters requiring coordination across organizational lines. Achievement of objectives requires ability to influence others both internally and potentially externally.

Contacts Description Senior Executives across the respective Business Lines and CFs within a country, Contribute to & inculcating conscientious leadership practices, promoting risk management as a meaningful value & building risk management into a strength.

Head,

Offshore Investments

J o b D e s c r i p t i o n

JOB INFORMATION

Job Description Name: Head, Offshore Investments

Recommended Position Title: Head, Offshore Investments

Countries applicable to:

Job Code: 60053055

Job Family: SBG Investments

Sub-function: Investment Management

JOB PURPOSE

To lead discretionary and advisory portfolio management and fund management for the international investment business, taking

full accountability for the management and performance of the division, ensuring that the teams maximises the value of client

funds within the terms of investment policy, leading select client portfolios and optimally solving for client requirements, while

achieving the strategic objectives within regulatory and legislative requirements. Must have the operational experience and ability

to drive SBG’s international Investments strategy, expand our client base, and ensure regulatory compliance across jurisdictions

JOB FUNCTIONS

Essential Functions

In collaboration of Head of Investments, develop and execute strategic vision for offshore business

Actively monitor and assess team’s performance on a continuous basis with a view to improving profitability and the efficiency of

the overall investment operations.

Oversee the development and performance of offshore investments products and services for affluent and HNW clients. Including

collaboration with other businesses to deliver relevant and integrated solutions to clients. Scale the Offshore business

Focus on process simplification

Risk and Governance focus: actively participate in various investment committees and meetings and where required provide

input, assistance and support to the team with investment expertise, investment strategy and general Investments and asset

management duties.

Anticipate changes in the business environment and client engagement needs and the impact and/or potential benefits on the

investment strategy.

Monitor global trends, identify new opportunities for diversification (organic and inorganic)

Drive commercial outcomes (Headline earnings, CTI ratio, ROE, AUM growth)

Drive and support the business vertical integration targets, maximise margins

Oversee platform strategies and ensure technical processes are simplified and optimized

Conduct regular evaluations of client portfolios in order to keep them informed of their position and verify that appropriate levels of

fees or commission are being charges.

Create a collaborative and client-focused relationship with all internal and external stakeholders to deliver solutions that effective,

pragmatic, and risk appropriate.

Ensure high levels of vigilance to fraud, bribery, insider trading, and any other unusual client activities by being proactive in

identifying and managing business risks and ensuring compliance with applicable regulations and legislation, adherence to

standards, processes policies and procedures.

Ensure that all regulatory obligations are met through the development and implementation of effective controls in line with all

regulatory obligations, anti-money laundering requirements, local legislation as well as legislation in the relevant offshore

jurisdictions to ensure full compliance.

Ensure that proper record keeping takes place within the Customer Relationship Management system, while adhering to

applicable acts.

Establish and implement standards, policies and procedures compliant with applicable legislation and contribute to the evolution

of charging process to ensure that over medium to long term, client business is converted from commission based to fee paying.

Essential Functions

Keep up to date with current and emerging trends and identify opportunities to engage with business leaders to ensure that these

opportunities are exploited to optimise commercial and competitive value. Entrepreneurial mindset, focus on innovation

Lead the annual budgetary process to enable the execution of the strategy, ensure achievement of the budget by monitoring

expenditure and achievement of targets by all departments and manage performance in accordance with the Segment's

objectives.

Lead the investments team to achieve its objectives by setting goals, managing performance, developing and motivating the team

to enable a culture of high performance, accountability and service excellence.

Liaise with clients and their intermediaries to design and have suitable and profitable schemes. Monitor the dealings of the team

and contribute to vetting of new business to ensure relationships and potential clients fall within company guidelines.

Oversee the delivery of investment research covering strategy, products, process, implementation and institutional due diligence

to enhance the investment proposition and ensure overall alignment with business best practice developments in the institutional

space.

Participate in the strategic direction of the business and contribute to the development of the international investment strategy for

International Client Solutions (ICS) across jurisdictions and segments, in order to ensure alignment with the overall Investments

and ICS strategy.

Undertake the management of a variety of discretionary and advisory portfolios to maximise the value of the funds within the

terms of clients’ requirements and organisation’s investment policy.

QUALIFICATIONS

Education

Type of Qualification Field of Study Required/

Preferred And/Or

Post Graduate Diploma Finance and Accounting Required

Work Experience

Experience Experience Details Required/

Preferred

More than 10 years Minimum 10 years relevant investment industry experience in a similar role

including general investment management Required

Total number of years' experience 10 years

Behavioural Competencies – Essential

Behavioural Competency Description

Checking Things Is meticulous in finding errors; ensures accuracy by being thorough

and checking details; produces high quality work by being detailed.

Developing Expertise Is open to taking up learning opportunities; is quick in acquiring

knowledge and skills; develops expertise by updating specialist

knowledge.

Developing Strategies is focused on developing strategies; thinks in the longer term and

anticipates trends; envisages the future and adopts a visionary

approach

Directing People Is comfortable leading people; coordinates and directs groups;

seeks to control things

Embracing Change Copes with change and variety; tolerates uncertainty and

ambiguity; adapts to new challenges

Examining Information Analyses and processes information; asks probing questions;

strives to find solutions to problems

Following Procedures Conforms and adheres to rules; closely follows instructions and

procedures; minimises risks by sticking to processes

Interacting with People Is lively and projects enthusiasm; is talkative in making contact; is

focused on interacting and networking with people

Behavioural Competencies - Essential

Behavioural Competency Description

Meeting Timescales Is target focused and meets deadlines; is punctual and keeps to

schedule; is reliable in finishing tasks

Resolving Conflict Is comfortable calming upset people; handles angry individuals

well; is focused on resolving conflict and arguments

Seizing Opportunities Identifies business opportunities; creates additional sales for future

growth; wants to win and outperform competitors

Upholding Standards Behaves ethically and justly; is discreet and maintains

confidentiality; meets commitments by acting with integrity

TECHNICAL COMPETENCIES

Competency Group Trading and Transacting

Competency Level Competency Description

Client Business Case 4. Advanced The ability to plan and communicate a business case to support the intent to

engage with a financial transaction with a qualified client or to align a new or

existing product range.

Deal Appraisal 4. Advanced The ability to conduct sound analysis of individual transactions, through a

thorough due diligence process (e.g. industry structure, company evaluation,

cash-flow analysis, growth prospects, credit ratings, etc.).

International Market Knowledge 4. Advanced Expertise on cross border transacting, multi-country risk taking, regulations

governing cross border transactions and the risks of trading in multiple

jurisdictions.

Investment Analysis 5. Expert The ability to conduct assessments of the economic impacts, market trends,

earnings prospects, stability and profitability of investment options.

Product Development 4. Advanced The ability to stay attuned to the needs of the market and developments in the

finance sector. Able to translate market knowledge into product innovations and

new designs that are responsive to the needs of clients.

Quantitative Analysis 5. Expert The ability to build, analyse and interpret quantitative models to determine

potential risk exposure. Able to analyse behaviour by using complex

mathematical and statistical modelling, measurement and research.

Competency Level Competency Description

Competency Level Competency Description

SCOPE

Peopl e Management:

# Direct Resources Managed # Indirect Resources Managed

This position manages/supervises people 4-10 1-10

Managerial Archetype

Financial Responsibility

Sales Revenue Target Responsibility R150 million – R250 million

Budget Responsibility

Amount Notes

R250 million - R500 million Primary Budget Responsibility

Contact with Others

Represents the organization as the primary contact. Interacts with management and senior value-chain partners on matters

requiring coordination across organizational lines. Achievement of objectives requires ability to influence others both internally

and potentially externally.

Contacts Description

Engagement required with a range of internal stakeholders including: Distribution team,

Fiduciary Services, Operations, Credit, Business Management, Risk and Compliance.

Engage with clients and their professional advisors to provide fund related expertise and

clarify queries. Represent the interests of Standard Bank Investment services with the

regulator.