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Integritas Wealth Partners provides bespoke wealth management services. The term “Partners” refers to how we work with clients to help them meet their financial goals, while developing an understanding of what is important to them, their values and their aspirations. We are focused on developing long-term relationships based on trust and integrity and take pride in placing our clients’ best interests at the forefront of everything we do. The culture of Integritas revolves around understanding and acknowledging that we work for our clients and our clients alone, and by acting in their best interest is to act in our best interest over the long term. We articulate the value in our service and are clear that our clients pay for our service, by outlining the long-term benefits of advice, and impact on their financial and emotional well-being a positive relationship with a wealth adviser can have. Our longer-term vision is to be the most trusted and largest independent wealth adviser in Jersey, with growth through long-standing relationships based on trust. Integritas is committed to setting high professional standards and places strong emphasis on ensuring that industry knowledge remains relevant and current. Advisers of Integritas are experienced wealth management professionals, having worked at leading global financial institutions, and regularly contribute to local professional bodies’ CPD programs. Integritas Wealth Partners is also an appointed adviser of St. James’s Place International, part of the award-winning St. James’s Place Wealth Management Group, a new and exciting development that allows us to be able to advise clients in relation to certain St. James’s Place International Products that are usually only available in the UK through members of the St. James’s Place Partnership. The combination of market-leading solutions and local expertise with a deep understanding of our clients’ needs provides the strength and flexibility in this ever-changing industry.
Integritas supports local community sport and are proud sponsors of First Tower United Football Club, Integritas Hockey Club, Integritas Cricket Club, St Ouen Springfield Cricket Club and the Jersey Pétanque Association. Integritas are committed to Jersey and to Jersey Sport and are supporters of Jersey Red Athletic RFC, in addition they were the proud sponsors of the Jersey Reds for the 2019/20 and for the 2020/21 season. In August 2022, Integritas were excited to announce that they have collaborated with Snap Design & Digital and signed a three-year sponsorship deal as joint headline sponsors for the Jersey Pétanque Association. The sponsorship deal has contributed to the Jersey Pétanque Association launching a brand-new identity, promoting a new era in the development of the sport.
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Integritas Wealth Partners aspires to be a leader in contributing to the local community. In addition to our work in the community which has included volunteering, sponsoring local organisations and regular fundraising for local charities, the company has made charitable giving an important part of the culture of the business from its incorporation in 2017. From 2017 to 2022 the firm supported local charities through charities of the year and raised and donated over £12,500 in these early years for the fledgling firm. In 2023 the Integritas Charitable Trust was established to enable all the stakeholders of the company; the team, clients, partners and community we work in, to say in the charitable work we do with the purpose of providing charitable grants to the community. The Trust opens for grant applications one period each year. In June 2024 the Integritas Charitable Trust were thrilled to announce their first round of charitable grants, totaling £6,108. Support 10 Jersey charities making a positive impact in our local community. Integritas Wealth Partners is regulated by the Jersey Financial Services Commission – Incorporated in Jersey, Company No. 123205
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Employer: Integritas Wealth Partners
Job title: Wealth Support Officer
Reports to: Edward Kane, Operations Manager
Direct reports: None
Main location: Ground Floor, 13 Broad Street, St Helier, Jersey JE2 3RR
Contract tenure: Permanent
Role purpose: To provide administrative and marketing support to the Support Team to ensure that the Partner’s relationships between their clients can be optimised, organise the technical task, illustrations, reports and assist with the daily operation of the office.
Key duties and responsibilities:
Research the most suitable providers and products to meet clients’ needs using research tools as appropriate and as advised by the Partner
Obtain quotations from product providers and provide illustrations and product information to the Partner as required
Prepare files including: compliance required documentation; research; illustrations; supporting documentation, prior to sale
Ensure that files are complete post-sale with all required client identification documentation and necessary application forms
Process applications accurately and record the required management information
Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner
Maintain accurate client information, files/records, ensuring that clients are placed into the Salesforce, our core Client Relationship Management system as agreed with the Partner
Prepare portfolio valuations as requested Provide administration support to the Partner / Operations
Manager / Client Relationship Director as required Support the day-to-day business operations within the Practice
Project a professional image in both appearance and attitude and provide quality support on time to agreed standards
Attend and contribute to regular update meetings with the Partner / Operations Manager / Client Relationship Director
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Ensure office stationery/equipment is of sufficient quality, quantity and up to date
Maintain technical competence at an appropriate level to meet the requirements of the role
Maintain a good working relationship with colleagues, clients and third parties
Self-development utilising the St James Place development courses and studying towards professional qualifications if applicable
Manage the practice’s digital presence across approved channels including the website, LinkedIn, directory and search;
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Special requirements:
Occasional travel to St James’s Place
office in UK
5 years residency required
Person specification:
Knowledge and experience:
Previous work experience within an office or a customer facing role preferable
Educated to A Level standard, C grade minimum Broad experience of Microsoft Office (Outlook, Word, PowerPoint,
Excel)
Skills and behaviours:
Excellent face-to-face and telephone client interaction skills and ability to build rapport swiftly
Excellent written communication skills Able to transpose information accurately Strong numeracy skills Good organisation skills Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and
handles these effectively Always demonstrates a positive attitude Works well on own tasks as well as on shared goals as part of a
team Open to change with a creative approach to problem solving Confident in dealing with third parties and can work with total
discretion
Required Competencies:
o Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions.
o Teamwork: Promotes cooperation and commitment within a team to achieve goals and deliverables.
o Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems.
o Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement.
o Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand.
o Planning and Organising: Manages own time, priorities, and resources to achieve goals.
o Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business.
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Last updated: 23/12/2024
Next review date: 23/12/2025
This role profile sets out the scope and main duties of the post at the date on which it was drawn up. Such details may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the level or remuneration of the post. All employees of the Practice are expected to be flexible in undertaking the duties and responsibilities attached to their role and may be asked to perform other duties which reasonably correspond to the general character of their role and their level of responsibility.