1. JOB PURPOSE
To manage the effective and timely delivery of a portfolio of projects specified and agreed by the Senior Leadership team (SLT) within the department’s business plan and strategy. The Project Manager (PM) will be a key member of the Change and Projects team and will have professional accountability for delivery of a number of varied and complex projects and programmes within Customer and Local Services, supporting the department in delivering its Business Plan and other strategic and corporate Government of Jersey initiatives.
2. PRINCIPAL ACCOUNTABILITIES
2.1 Develop, manage, co-ordinate and participate in departmental change
programmes/projects from initiation through to implementation, ensuring all projects are managed effectively, in line with best practice project management principles and departmental governance requirements.
2.2 Lead, manage and coordinate internal programme and project teams to ensure the effective and timely delivery of projects, translating stakeholder requirements into operational practice and project deliverables.
2.3 Measure and monitor performance against project plans and objectives, providing reports as required to the senior stakeholders including project and Customer and Local Services Programme Management Board.
2.4 Undertake research, data analysis and surveys in order to achieve agreed project objectives.
2.5 Plan and structure projects to ensure agreed business plan objectives are delivered within the structured governance framework of the PMO, risks and issues are proactively managed and mitigated, and project team members’ work is structured and clearly communicated.
2.7 Assist the Directors and SLT in monitoring the progress of the Customer and Local Services Department programmes to ensure business plan projects are delivered in accordance with agreed timescales
2.8 Provide efficient and accurate project governance and control, including accurate and timely reporting. Assess and track all project risks and issues and manage and mitigate them in accordance with the PMO governance framework
KNOWLEDGE AND SKILL
The postholder will:
• Be educated to degree level.
• Have demonstrable programme and project management skills, and experience of managing such with good organisational abilities; ideally will be PRINCE 2 qualified or at least have an in-depth understanding of project management methodologies.
• Have a track record and proven ability to influence a wide range of people both in and outside the Department demonstrating that they possess a high level of communication skills.
• Be a team player, contributing knowledge and expertise to all aspects of work carried out by the Department as required to achieve departmental and corporate objectives.
• Have good analytical and interpretative skills.
• Be familiar with, and hold recent experience of techniques for documenting, re-designing & implementing business process changes.
• Possess recent experience of specifying, testing and delivering business support system changes.
• Have good research, report writing and presentation skills.
• Have a high level of I.T. literacy and a thorough knowledge of Microsoft Office applications, including SharePoint and project management applications
• Have or be able to develop, an understanding of local structures and processes with respect to GoJ departments and the machinery of government.