Microsoft Word - PRIVATE WEALTH Associate Director - October 2025
Associate Director Published: 22 October 2025
Job title Associate Director
Department Private Wealth
Employment type Permanent
Employment status Entitled / Entitled to Work
Reporting To Director
Role Summary You will work as part of a welcoming and supportive team who are responsible for administering a varied portfolio of clients. Your role will be to be responsible for the effective and efficient administration of a portfolio of structures of varying complexity, dealing with clients and intermediaries. You will work with the team director to pro-actively develop and build solutions to meet client needs and grow long term relationships.
You will direct the work and development of the team within the Private Wealth Group.
In addition to this, you will have responsibility for the oversight of the team with a minimum of two managers reporting directly to you. You will also provide cover for your team management group whilst they are absent from the office.
Key Performance Indicators (“KPIs”)
We expect, at this job level, with support and guidance from your directors, you will deliver the following: -
Daily input of timesheet Meet utilisation target allocated (currently 57% utilisation) Be responsible for a minimum of 2 managers with team oversight. Be responsible for providing cover for your manager whilst they are absent from the office. Overall responsibility for the appraisals within the team. Be responsible for generating £75,000 ARR per annum in new business, final details of which will be determined by your Director. Undertake 30 business development days per year, final details of which will be determined by your Director. Be responsible for the management of your WIP and ensuring that write offs are kept to a minimum. Hold a Table 4 qualification. Monitoring and authorising daily input of time on timesheets for your team. To provide clear and concise guidance to more junior employees within the business to assist with their growth and development. Be an “A” authorised signatory.
Key Result Areas Provide excellent levels of client service in line with VG’s standards, procedures and guidelines.
Maintain and update client documentation accurately. Take responsibility for your own personal development, in line with agreed annual
performance objectives. Be a role model and ambassador for VG.
Key Responsibilities The list below details the tasks that your role is likely to include. It is not exhaustive and may be amended from time to time: - Client Administration within the Team Provide technical and managerial support to your team mentoring them in their roles
and ensuring that the team functions cohesively and in a client centric way. Encourage staff to develop long term relationships with their clients. Working with your Director, using financial and investment awareness to assist in
developing the most appropriate strategies to meet the needs of clients. Anticipate technical problems when dealing with client issues, ensuring that you think
laterally and creatively to find solutions and, where necessary, ensure that you seek expert advice.
Identify and communicate improvements that enhance service to clients and/or profitability to VG.
Cultivate professional relationships with professional intermediaries, advisers and service providers to enable the possibility of further referrals of business.
Managing your Team They carry out their duties (as described in their job description) in an efficient and
effective manner i.e. reviewing team’s work on a regular basis. The work produced by your team is of the highest standards. The team maintain regular contact with their clients and occasional visits. The team receive such advice and assistance as may be necessary for them to carry
out their duties effectively. Good order and discipline are maintained within your team. Ensuring that your team attend relevant training to assist with their professional
development. Undertaking team appraisals and setting of objectives. Monitor the general department co-ordination and allocation of client work to deal
with major client tasks arising from time to time. Provide regular feedback to your team regarding their performance. When a new team member joins you must ensure that a portfolio of clients is assigned
pre-joining, updated on FB and ensure that there is sufficient handover/guidance notes provided.
Ensure that there are clear lines of two-way communication between yourself, Directors and your team.
The workflow in the team, identifying (where appropriate) the need to recruit new staff. There will be occasions when you will need to deal with certain client facing issues, in
particular, issues relating to proposed new business opportunities. In such instances you should ensure that whenever possible you involve the relevant Managers or Assistant Managers in any client meetings or discussions and that you delegate work to those involved.
Ensuring that the team is adequately staffed and that all members of staff in the team are sufficiently trained to ensure that they are able to undertake their duties to a high standard.
Training needs for all staff in both teams, making sure that Managers and Assistant Managers are identifying training needs and ensuring that those needs are fulfilled
Opportunities for the staff to develop further their careers within the Company, either within their existing team or in other Groups.
Financial Daily completion of timesheets with accurate narratives. Monitoring and authorising daily input of time on timesheets for your team. Achieve financial target as determined by management. (Currently 57% of utilisation
target). Be responsible for the management of your WIP and that of your team members. You
must ensure that write offs are kept to a minimum. In conjunction with your Director, you will work collectively with your team to ensure
that budget responsibilities are met. Understand the different requirements/process for payments for high-risk clients. Support the team with the billing process. General Administration General administration duties will include a range of tasks that are essential for the
efficient running of the business. Support the management team with any project work allocated. Compliance and Risk Management Ensure that your team request and maintain up to date CDD documentation for their
client portfolios. Understand what is appropriate and acceptable in relation to CDD and risk and
escalate concerns to your Director. Training
Staff training is an important function, and you will be expected to assist on a regular basis with organising internal training courses for staff. You will also be expected to attend regular training courses, in order to improve your knowledge and skills.
Requirements: Qualifications You will hold a Table 4 qualification. Knowledge and Experience Proven experience, ideally in trust and company administration, financial services or
legal services environment. Sound working knowledge of the regulatory framework A good working knowledge of Microsoft Office. Skills and Qualities Good communication skills with excellent written and verbal English. Drive and desire to learn and develop. Highly accurate with good attention to detail. Be able to use your initiative when handling tasks and be committed and driven to
achieving excellence for yourself and your clients. Good time management and organisation skills with the ability to prioritise workloads. A proactive and flexible team player. Strives to say ahead by anticipating rather than reacting; ensuring that their actions are
always carefully considered.
Business Development: With final sign off from your director, you will be an integral part of delivering the teams overall targets. These may constitute the following but will be finalised by the team director:- Responsible for generating £75,000 ARR per annum in new business. You will be an enthusiastic part of the Private Wealth Team by identifying and
maximising opportunities. Undertake 30 business development days per year through a combination of activities. Travel to meet existing and prospective clients and intermediaries, seek to develop
new business opportunities and nurture long term business relations with intermediaries who introduce new business.
Develop the existing client base by understanding client needs through effective listening and questioning.
Seek ways to increase the client base and revenue within the parameters of best practice and regulatory compliance.
The allocation of new and existing business, ensuring that new business taken on is allocated amongst the staff in such a way as ensures that it is dealt with efficiently
Identifying and pursuing new business opportunities relating to private wealth management structures, private wealth client structures and other areas of work that are of interest to.
Working with each Manager and Assistant Managers to respond to and develop new business enquiries.
Review all new business take-on documentation and non-standard fee proposals before submission for approval by a Director(s) of VG Services Limited, or internal policies and procedures if different.
Director & Signatory: 1. Director of client companies: you will, from time to time, be asked to act as a director
of client companies managed by VG. Any such appointment and your duties in respect of such appointment will, naturally, at all times fall within the perimeter set out in VG’s Staff Procedures Handbook.
2. Authorised signatory: you will, following an initial probationary period, be appointed as an “A” authorised signatory of VG and as such permitted to sign cheques and other instructions to draw monies from bank accounts of our clients, provided that such instructions are countersigned by another “A” signatory or by a “B” signatory. You will be permitted to sign letters to clients and to their professional advisers one behalf of VG, signing yourself as an associate director. You may also sign letters on the notepaper of client companies, where VG is signing as Secretary. You may sign statutory forms (e.g.: exempt company claim forms, etc) on behalf of VG, where VG is signing such forms as Secretary of a Company.
3. Training: staff training is an important function, and you will be expected to assist on a regular basis with organising internal training courses for staff. You will also be expected to attend regular training courses, to improve your knowledge and skills.
The non-contractual benefits stated within the above and any offer or contract of employment are subject to change from time to time and at the discretion of VG. For details of the legal and regulatory status of VG, please visit www.vg.je. Sign Date