07.01.2021 Examiner FCEU
Role Profile
PUBLIC
About us
We supervise the Island's financial services businesses - including financial institutions, designated
non-financial businesses and professions and virtual asset service providers for anti-money laundering
(AML), countering of the financing of terrorism (CFT) and countering proliferation financing (CPF)
purposes.
We also regulate financial services for conduct and prudential purposes. The JFSC is one of the few
regulators globally to benefit from the regulator and entity registries operating under a single financial
services commission.
Division: Technology & Data
The Technology & Data division enables JFSC through secure, stable technology services and effective
use of data, supporting regulatory outcomes, operational efficiency and organisational resilience.
Team: Development
The Development Function is responsible for designing, building, enhancing and supporting digital
services, business applications, integrations and engineering practices that enable JFSC to modernise
its technology estate and improve user and customer experience. The need to strengthen this
function internally is explicitly recognised in the organisational design rationale, which states that
there is currently a disproportionate dependency on external contractors for development activity
and that this creates risk and hampers internal capability development.
Role: Front End Developer (Full-Time)
Designs and develops the user-facing components of JFSC digital services, with a focus on websites,
portals and digital journeys. The role improves how JFSC digital services look, behave and perform,
while ensuring front-end change is maintainable, well-controlled and aligned with user and service
needs.
Front End Developer
PUBLIC
The successful candidate will join the JFSC at a key stage in its development, as it seeks to play an
enhanced role in the continued success of Jersey as a highly regarded International Financial Centre.
The candidate will deliver the following outcomes:
• Actively develop and enhance user-facing digital components in line with agreed design,
accessibility, usability and performance expectations.
• Actively improve customer and colleague experience with relevant website and portal changes
while remaining supportable and governed.
• Actively deliver the front-end change with disciplined release control, documentation and
post-deployment validation.
• Actively evolve digital channels with greater internal ownership, reducing unnecessary
dependency on third-party suppliers for routine change and improvements.
• Actively deliver a consistent and maintainable digital estate, by implementing components and
patterns that supports a more scalable, efficient and user-focused approach
Actively support the broader service outcomes, by actively contributing to the front end delivery,
including improved usability, lower friction and safer digital journeys.
You will add value to the organisation by:
⚫ Balancing user experience ambition with delivery constraints, supplier boundaries and platform
realities.
⚫ Working across legacy and evolving digital estates where standards and ownership may not yet
be fully mature.
⚫ Ensuring front-end change is accessible, supportable and well-governed rather than purely visual.
⚫ Delivering improvements in an environment where service continuity and stakeholder
confidence matter.
• Improving digital experience and usability across customer-facing and colleague-facing
services.
• Increasing internal control over website and portal enhancement activity.
• Supporting a more consistent and resilient digital delivery model for JFSC.
• Reducing risk and inefficiency caused by fragmented ownership and poor release discipline
across digital channels.
What will success in this role look like?
• Website and portal improvements are delivered safely, with good quality and minimal
avoidable disruption.
• Digital journeys are clearer, more usable and better aligned to customer and business needs.
• Front-end changes are easier to maintain and support because they are better documented
and more consistently implemented.
• Internal teams have stronger confidence in the organisation’s ability to manage digital
channels effectively.
• The role holder becomes a trusted technical contributor on user-facing change.
PUBLIC
Are you suitable for this role?
The ideal candidate will bring:
• Experience delivering front-end or digital experience change in websites, portals or web-based
services.
• Good understanding of modern front-end development, component-based design, usability
and accessibility principles.
• Experience working with CMS-led or portal-led environments and collaborating effectively
with back-end, integration and supplier teams.
• Ability to support disciplined release practices, testing and documentation for digital change.
• Strong communication and stakeholder engagement skills, with the ability to work across
technical and non-technical audiences.
• A practical, quality-focused mindset with good judgement on maintainability and user impact.
Why us?
Working in the JFSC will enable you to join a team of people who have purpose, passion, and pride. It offers the opportunity to work alongside people, who are passionate about maintaining Jersey’s position as a leading International Finance Centre with high regulatory standards. This clarity on our purpose is incredibly motivating, and we leverage our core values of: Excellence, Professionalism, Respect, Integrity, and Teamwork to deliver our work. Our people are proud of their work and their contribution to Jersey. If you are looking to make a difference, have a unique working experience and contribute to a bigger picture, then think JFSC; a diverse team of people who put their hearts and minds into what they do and have some fun along the way!