JOB DESCRIPTION

Role title Compliance Administrator

Reporting structure Direct report of the Head of Risk & Compliance, Jersey.

Liaison with Partners, fee earners, support staff and compliance teams in other Carey Olsen offices.

Location Jersey

Role purpose The principal purpose of this role is to have responsibility for the administration of the client onboarding process including obtaining relevant customer due diligence documentation

Principal duties Client take-on

• Collation of relevant documentation to verify the identity of clients of Carey Olsen • Undertaking searches of relevant databases • Undertaking open and closed source searches • Obtaining clarification from Partners and fee earners in relation to the scope • of particular matters and advising on CDD documentation required • Liaison with clients in relation to CDD documentation requirements • Preparation of due diligence profile forms for submission to Matter Partners and

MLRO where applicable • Maintenance of statistical records

Experience • Ideally 2+ years' experience in a compliance/anti money laundering role • Good working knowledge of AML legislation

Professional qualifications

• Compliance qualifica on issued by the ICA or equivalent desirable but not essen al

Personal characteristics

• Able to work with minimal supervision and to tight deadlines • Accuracy • Flexible, "can do" attitude; and • Good analytical skills

Conditions of work • 37.5 hours per week with 60 minutes per day for lunch

Benefits • 25 days holiday entitlement with the ability to buy or sell up to 5 days per financial year

• Discretionary bonus scheme • Private health care from day one with previous conditions disregarded. There is

the ability to add dependants at employee's own cost • Life assurance x4 annual salary • Permanent health insurance

Job Description

Job Title: Private Client Administrator

Reports To: Director

Employment Status: Entitled / Entitled for Work

Purpose of Role:

To provide high-quality administrative support to the Private Client Team, enabling the efficient delivery of advice and service to clients. The role involves maintaining accurate client records, coordinating Consultant activity and supporting client administration in line with internal procedures and regulatory requirements, while contributing to a positive and professional client experience.

Main Responsibilities:

• Providing comprehensive administrative support to Consultants, ensuring the efficient coordination of client activity and day-to-day workflows.

• Drafting and issuing professional correspondence to clients and third parties.

• Maintaining accurate and up-to-date client records across internal systems in a timely and compliant manner.

• Organising and coordinating client and Consultant meetings, including diary management and the preparation of meeting packs and documentation for face-to-face and telephone meetings.

• Processing, collating and filing documentation, monitoring outstanding items and diarising follow-ups as required.

• Supporting the preparation of client files to ensure compliance with regulatory and internal procedures prior to new business being processed.

• Acting as a point of contact for clients and third parties, responding to queries efficiently and seeing matters through to resolution.

• Liaising with employers, pension members, pension providers, trustees, insurers and financial advisers in relation to private client and pension matters.

• Administering pension-related documentation, including pension claim forms, letters of authority and processing leavers from group pension schemes.

• Identifying opportunities to improve processes and workflows.

• Participating in projects as required.

• Performing other ad hoc duties as requested by the Line Manager and/or Directors.

Person Specification

Criteria Essential Desirable

Education/Qualifications • Educated to GCSE or equivalent level.

• Progress towards, or completion of, a relevant professional qualification.

Experience • Previous experience in an

administrative role, ideally within financial services.

• Experience working with corporate pension schemes.

Knowledge & Skills

• Proficient in Microsoft Office. • Strong organisational skills. • Ability to manage multiple

tasks. • Excellent written and verbal

communication skills.

• Familiarity with pension administration systems and software.

• Knowledge of pension scheme processes.

Behaviours & Attributes

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team

• None specified.

Core Competencies

Competency Description

Attention to Detail & Accuracy

Delivers error-free work, reviewing Client records and documentation for accuracy.

Communication Skills Communicates clearly and professionally both written and verbally, adapting language and approach to suit the audience.

Organisational Skills & Time Management

Plans and prioritises tasks effectively, managing time efficiently to meet deadlines and balance multiple responsibilities.

Teamwork & Collaboration

Collaborates well with colleagues, sharing information and supporting team objectives.

Problem Solving & Initiative

Takes proactive steps to resolve issues and improve processes without needing direction.

Job Description

Job Title: Trainee Corporate Pension Administrator

Location: Jersey

Reports To: Manager – Corporate Team

Purpose of Role: To support the Corporate Pensions Team in delivering high-quality administration across Employer Schemes and for Individual Members. This Trainee role plays a key part in ensuring the smooth and accurate handling of processes, helping the team meet deadlines and maintain service standards. With ongoing guidance and training, the role will develop the knowledge and skills required to contribute confidently to the wider team and deliver a first-class service in line with the Company’s values. Main Responsibilities:

• Supporting the processing of monthly contribution schedules, joiner and leaver notifications, and scheme changes in an accurate and timely manner.

• Providing leaver options to Clients and assisting with related correspondence for departing scheme members.

• Assisting with maintaining individual member records across internal systems.

• Drafting and issuing routine correspondence to Clients and scheme members.

• Issuing usernames and passwords to members, responding to basic access queries, and escalating where necessary.

• Preparing and sending valuations on request.

• Liaising with pension providers, employers, and other stakeholders to gather required information and support ongoing administration.

• Fostering positive working relationships with Clients and colleagues.

• Participating fully in training and development opportunities to build knowledge, confidence, and understanding of workplace pensions.

• Identifying opportunities to improve processes and workflows.

• Participating in projects as required.

• Performing other ad hoc duties as requested by the Line Manager and/or Directors.

Person Specification

Criteria Essential Desirable

Education/Qualifications • GCSE (or equivalent), including

Maths and English in grades C/4 or above.

• A-Levels or equivalent further education.

Experience • None. • Office-based administration experience.

Knowledge & Skills

• Numerical & written communication.

• Attention to detail & accuracy • Basic IT skills.

• Awareness of pensions or financial services.

• Proficient in Microsoft Office.

Behaviours & Attributes

• Willingness to learn & develop • Proactive approach to tasks. • Reliable, good timekeeping and

organisational skills. • Able to work well in a team

and take direction. • Trustworthy and able to handle

confidential information.

• Interest in pursuing a long- term career in financial services or pension administration.

Core Competencies

Competency Description

Attention to Detail & Accuracy

Delivers error-free work, reviewing Client records and documentation for accuracy.

Communication Skills Communicates clearly and professionally, ensuring understanding with Clients and colleagues.

Organisational Skills & Time Management

Prioritises tasks effectively, managing time to meet deadlines and handle multiple tasks.

Teamwork & Collaboration

Collaborates well with colleagues, sharing information and supporting team objectives.

Initiative Takes proactive steps to resolve issues and improve processes without needing direction.

Rossborough Financial will provide full training on all aspects of the role, including our Client database and document management systems and our processes and procedures for managing time-critical financial transactions.

Relevant qualifications are encouraged and will be supported in line with our internal procedures.

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Role: Senior Associate (Reward, Employee Relations, Policy & Process)

Location: Guernsey or Jersey

Line of Service: Business Enablement, People Pillar

Grade: Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

As part of the People Operations team, this role plays a crucial part in delivering a great

employee experience to the business by using their knowledge of people policies and procedures

to ensure effective communication across various stakeholder groups, managing expectations

whilst streamlining and simplifying our processes. The role is the Subject Matter Expert for

Employee Relations (ER), Policy and Process.

Responsibilities:

As part of the resource team, this position is dedicated to optimising staff deployment to foster

skill development, cross-project collaboration, and broadened perspectives, all while delivering

valuable expertise to our clients. The successful integration of maximum capacity and firm

growth is essential for the organisation's success. Collaboration, innovation, and a systematic

approach to staffing deployment are core values of our team.

Responsibilities include:

• Coordinating people policies ensuring that all policies are implemented with full

understanding for all employees

• Developing a deep understanding of ER processes ensuring that the Firm complies with

local legislation whilst managing employees fairly and equitably

• Oversight of all ER cases, delegation and tracking

• Monitor and report on themes arising from ER cases, ensuring that records are up to

date and accurate.

• Ensure relevant leaders within the firm are upskilled and supported to handle ER

matters as they arise.

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• Developing a deep understanding of housing & work permits ensuring compliance with

local legislation whilst supporting employees

• Support with other key areas within the People Operations team, ensuring legal and

regulatory compliance.

• Compliance with regulatory requirements and supporting with reporting.

• Other associated tasks and support as part of the People Operations team.

• Assisting in the maintenance of Employee Contracts

• Contribute to Career Coach and Leadership training

Direct Reports:

This role reports to:

• Human Capital Manager (Diversity & Inclusion, Systems, Reward, Policy Lead)

There are no direct reports into this role

Qualifications & Certifications:

• CIPD Level 3 or above (or equivalent).

• We are unable to provide a work permit for this role. Candidates must hold their own

right to work in Guernsey or Jersey.

Skills & Experience Required:

Essential skills:

• Experience in development and implementation of HR policy & programmes

• Experience of HR technologies (e.g. Workday)

• Experience of employee relations and case management

• Experience of Reward (comp & benefits)

• Understanding of housing, work permit & visa requirements

Desirable skills:

• Understanding of employment laws and regulations in BCI

• Experience in competitor reward analysis & benchmarking

• Experience in budgeting and forecasting

• Experience of project management

• Experience of managing investigations relating to employment issues

• Experience in reporting and analytical skills

• Ability to handle pressure and manage conflicting demands

• A professional and resourceful approach and an ability to build rapport at all levels

Travel Requirements:

As part of a cross-island team, this role may require occasional travel between the islands and

may occasionally require further travel.

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The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Administrator, Funds & Corporate

Key responsibilities

• Assisting with establishing, maintaining and terminating fund, managed business and other corporate structures, and should liaise with clients to build direct relationships;

• Managing client needs and expectations, ensuring a pro-active and responsive personal service is given at all times;

• Participating in client meetings, for your allocated clients as appropriate;

• Maintaining accurate statutory records and updating computer database and electronic records;

• Checking and reviewing client structures’ constitutive documents to ensure the services provided by FFSL are compliant with the terms therein;

• Compliance with internal processes, guidelines and best practices according to regulatory requirements and company policy;

• Co-ordination of director and shareholder meetings, including agenda and board pack preparation, facilitation and attendance of meetings, and timely and accurate recording of the minutes of such meetings;

• Preparing and processing bank transfer instructions, including any cash management requirements, and maintenance of any payment or invoice trackers;

• Preparing and processing investor capital calls, distributions, subscriptions and redemptions;

• Facilitation and ensuring timely management of investment acquisitions and disposals;

• Facilitation of investor reporting e.g. circulation of financial statements, NAV reports, Investment Adviser updates etc.;

• Undertaking client periodic reviews to assist compliance as needed;

• Being aware of and being able to advise (with oversight from your Senior Manager/Director) on CDD requirements for investors and clients;

• Maintaining board meeting trackers, template agendas and actively managing the board meeting process for your clients;

• Ensuring timely and accurate recording of your time for billing purposes and assisting trainees as needed in the team;

• Being able to share your knowledge and train new starters or junior staff on the clients you are responsible for and our internal procedures;

• Maintaining compliance with, and awareness of all FFSL procedures, and any applicable Group applicable procedures, at all times and assisting in promoting a positive compliance culture in the team;

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Providing administrative support to more senior colleagues as required;

• Producing accurate work within industry standard, or agreed timeframes; and

• Any other duties that may be deemed appropriate to this role.

Technical knowledge & skills required

• Proficient in minute writing;

• Excellent attention to detail;

• Strong time management and organisational skills;

• Willingness to study for a further professional qualification;

• Excellent interpersonal skills and ability to communicate effectively with clients and colleagues at all levels; and

• Ability to work under pressure and meet deadlines.

Experience / Qualifications

• Educated to at least A Level standard;

• High level of general competency in Microsoft Office e.g. Word, Excel, and Outlook;

• Hold the CLTI Certificate in Fund Administration or equivalent level professional qualification;

• Ideally 3-5 years of demonstrable funds experience, preferably with some knowledge or exposure to fund and corporate structures, SPV administration, or 3 years of relevant financial services experience.

IT Skills

• High level of general competency in Microsoft e.g. Work, Excel, and Outlook.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Administrator, Client Services (Private Equity)

Ready for a new challenge? We've got an exciting opportunity for a talented, experienced Senior

Administrator to join our ambitious and busy Governance Services team.

Reporting to the Client Services Manager, you'll be responsible for providing high quality

administration for a portfolio of corporate and fiduciary clients with particular emphasis on the

client service aspects of the business, delivering excellent client services levels at all times. You'll

be involved in the full life cycle of our clients, including the client take-on process, private equity

and venture capital transactions and all aspects of the ongoing administration of the client.

In return, we can offer you focused mentoring and professional development support to ensure

you continue to grow as the business grows and achieve your full potential. Opportunity to

demonstrate ability to take the lead on a client portfolio with support and guidance from senior

management.

If you've solid administration experience in corporate, trust and fiduciary services, and would

like to join our friendly and professional team, we'd really like to hear from you.

About the role

• Manage and work effectively with the wider team on the administration of a diverse

portfolio of corporate and fiduciary clients and ensure that client relationships and

administration are conducted effectively and to a high standard

• Take the lead on private equity transactions, providing technical support and training to

other employees as and when required

• Ensure client expectations are properly managed and acting with the upmost

professionalism in all aspects of client interaction to ensure valuable relationships are

nurtured

• Assist with the effective management of day-to-day activities to include timely

processing of work, meeting transactional and internal procedural deadlines and

managing WIP and debt collection

• Demonstrate the ability to lead on the coordination of ad-hoc project work

• Appropriately delegate work and utilise the resources within the team to ensure client

services are maintained at the expected standards

• Other ad-hoc duties as requested

About you – essential requirements

This role requires:

• Proven corporate administration experience

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Developed knowledge of relevant Jersey company and AML legislation and company &

fund regulation

• You'll hold or be studying towards a relevant professional qualification (such as STEP or

CGI)

• Good working knowledge of Microsoft desktop software

• Knowledge of specialist software e.g. Document Management Systems and Viewpoint

would be an advantage

• Strong verbal and written communication and interpersonal skills

• Being able to build relationships and work as part of a team

• A positive and flexible approach

• Ability to manage and prioritise tasks, time and people in order to meet deadlines

• Ability to work independently