Classification: INTERNAL

About us

We supervise the island's financial services industry for compliance with both conduct and prudential requirements, and under the anti-money laundering (AML), countering financing of terrorism (CFT), and countering proliferation financing (CPF) framework. The JFSC is one of the few regulators globally to benefit from the Regulator and the entity Registrar operating under a single financial services commission.

Division: People & Culture

People & Culture’s primary function is to support our people to perform to their best by developing and deploying our People Strategy and all our people activities such as recruitment, advice, payroll, and development. We support the JFSC to be a high performing regulator by creating a culture where our people managers and leaders are inspirational and foster a high performing environment where our people thrive.

Team: People & Culture

As a People and Culture Business Partner you will be a trusted advisor to the organisation, aligning people initiatives with business strategy. You will provide expert guidance on all aspects of the employee lifecycle, support organisational change, and drive initiatives that enhance the colleague experience and support high performance.

Your Role: People and Culture Business Partner (35 Hours Per week/

Permanent/Full time)

As a People and Culture Business Partner, you will effectively support JFSC leaders and people managers to create a leading employment experience, where our people are high performing, embody our values, and enjoy professional and personal development. Your competencies for this role will help you deliver the following outcomes:

• Strengthened organisational capability by delivering initiatives that address current needs and future growth, ensuring long-term resilience and adaptability.

Job Profile: People and Culture Business Partner

To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org

Classification: INTERNAL

• Aligned central people initiatives with divisional business plans to drive high performance and enhance regulatory effectiveness.

• Delivered actionable insights and management information to empower leaders, people managers, and the People & Culture team in executing the people strategy effectively.

• Lead continuous improvement initiatives to evolve our people approach—ensuring it remains progressive, inspiring, and aligned with a high-performance culture.

• Actively manage external partnerships to ensure supplier performance meets strategic and operational expectations.

• Proactive wellbeing, diversity, and inclusion efforts as integral components of the broader People Strategy, fostering a more inclusive and supportive workplace.

• Strong analytical skills with the ability to interpret data, generate meaningful insights, and

drive evidence-based decision-making.

You will add value to the organisation by:

• Actively developing all colleagues to support regulatory effectiveness and position the JFSC as a high-performing organisation.

• Delivering proactive and trusted business partnering, enabling leaders to make informed people decisions that drive performance and engagement.

• Accelerated adoption and integration of People & Culture tools, resources, and development programmes, embedding them into everyday practice to build capability and consistency.

• Providing expert, risk-aware advice on employee relations matters, adding measurable value, mitigating risk, and supporting a leading employment experience.

What will success in this role look like?

• Recognised as a trusted advisor with increased proactive engagement from stakeholders on people related matters.

• Noticeable improvement of performance standards and regulatory effectiveness (measured by strategic KPIs and ‘measures that matter’)

• Increased adoption of P&C tools, resources, and development programmes

Are you suitable for this role?

This role would suit an individual with effective communication and interpersonal skills with the ability to influence and coach colleagues across the JFSC.

Proven HR Generalist experience across a broad range of HR activities and the employee lifecycle with a sound knowledge of Jersey employment legislation and its application are essential. Ideally CIPD (or equivalent) qualified.

The successful candidate will be used to working to required deadlines and can comfortably connect with and guide all stakeholders; from senior leaders to trainees in their first job.

You will have the ability to analyse data effectively to inform decisions and use good judgement when

To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org

Classification: INTERNAL

providing managers and colleagues with advice and guidance. Motivation for continuous learning and development, a flexible approach and an aptitude for teamwork are key requisites for the role. Prior experience and/or a passion for learning and development are desired.

Why us?

Working in the JFSC will enable you to join a team of people who have purpose, passion, and pride. It offers the opportunity to work alongside people, who are passionate about maintaining Jersey’s position as a leading International Finance Centre with high regulatory standards. This clarity on our purpose is incredibly motivating and we leverage our core values of: Excellence, Professionalism, Respect, Integrity, and Teamwork to deliver our work. Our people are proud of their work and their contribution to Jersey. If you are looking to make a difference, have a unique working experience and contribute to a bigger picture, then think JFSC; a diverse team of people who put their hearts and minds into what they do and have some fun along the way!

Job Description

Job Title: Private Client Senior Trust Officer

Reporting to: Client Manager, Whitmill Trust Company Limited, Jersey (“Whitmill”)

Direct reports: None

Job Purpose

To undertake day to day administrative activity associated with a primarily complex casebook of

trust, company and foundation structures being the principal day to day client contact and

driving a client focussed, compliant and commercial approach.

Key Result Areas

• The role holder will undertake day to day relationship management of a primarily complex

client casebook ensuring that client expectations are understood and met and that service

levels are consistently high across the area of responsibility.

• Principal point of contact for clients and other stakeholders associated with personal client

casebook supporting the Private Client Director with regard to wider relationship

management.

• The role holder will work with limited day to day supervision with referral usually for

discretion purposes only.

• The provision of technical support, guidance and effective coaching to less experienced

members of the Whitmill Private Client employee team in the absence of the Client and

Assistant Client Managers driving professional development and consistently high client

service levels.

• Support the Whitmill Private Client Team to meet Key Performance and Risk indicators

measuring personal and Private Client Team performance, delegating responsibilities where

appropriate and helping to manage employees by providing advice, guidance and motivation

to help drive both individual and collective performance.

• An understating of legislation, the regulatory framework and a good working comprehension

of tax matters impacting Whitmill and its client entities / structures helping to ensure that

the business operates compliantly and mitigates any real of potential risks fiduciary or

regulatory risks.

Primary Contacts

• The Whitmill Private Client Manager

• The Whitmill Private Client Directors

• The wider Whitmill Private Client employee team

• Whitmill Client Accounting Team

• Whitmill Compliance Team

Job Description

Revised date 01/09/25

Job Title: Private Client Administrator

Reporting to: Manager, Private Clients

Direct reports: n/a

Job Purpose

To provide trust and company administration services, including client contact in a professional manner and in accordance with regulatory requirements, service levels and company standards so as to meet client expectations.

. Key Result Areas

• Administration of a medium / low risk portfolio of trust and companies and seeking guidance or verification where necessary and assisting with a range of day to day administrative tasks.

• Maintain day to day contact with a portfolio of clients, principally by letter, e-mail and telephone. To enhance and maintain client relationships.

• Liaising with external advisors including investment advisers, asset managers, lawyers, accountants, brokers, tax advisers, auditors and other third parties as necessary regarding client affairs

• Assist with ensuring that all client requests/documentations are completed accurately and in a timely manner, taking action to improve the completeness of data and information

• Plan and prioritise own workload to ensure that target/deadlines are achieved

• Comprehensive annual review of trusts and companies within portfolio

• Closure of accounts per standard checklist

• Company / Compliance procedures and to ensure satisfactory completion to the agreed timescales.

• Ensure all written and verbal communication is of the highest professional standard

• Maintaining records of daily time spent on time billing modules

• Assist with complying with all regulatory and legislative requirements in accordance with the regulatory licenses held by the business, including any codes of practice and regulatory guidance

• Study towards a Trust and Company qualification recognised by the JFSC, such as STEP or ICSA and/or maintain competency by undertaking relevant CPD

• Any other tasks as may be required from time to time

Job Description

Revised date 01/09/25

Primary Contacts

• The Whitmill Private Client Manager

• The Whitmill Private Client Directors

• The wider Whitmill Private Client employee team

• Whitmill Client Accounting Team

• Whitmill Compliance Team

Signature:__________________________ Date:__________________________

Job Description

Job Title: Senior Corporate Administrator

Reporting to: Director of Corporate Services, Whitmill Trust Company Limited, Jersey (“Whitmill”)

Direct reports: None

Job Purpose

To undertake day to day administrative activity associated with a portfolio of Corporate structures

inclusive of Jersey SPVs, Partnerships and ICC/PCC structures and being the principal day to day client

contact and driving a client focussed, compliant and commercial approach.

Key Result Areas

• The role holder will undertake day to day relationship management of a primarily complex client

casebook ensuring that client expectations are understood and met and that service levels are

consistently high across the area of responsibility;

• Principal point of contact for clients and other stakeholders associated with personal client

casebook supporting the Corporate Services Director with regard to wider relationship

management;

• The role holder, will work with limited day to day supervision with referral usually for discretion

purposes;

• The provision of technical support, guidance and effective coaching to less experienced members

of the Corporate Services team and driving professional development and consistently high client

service levels;

• Delegate tasks on own portfolio to more junior members of staff, where appropriate;

• Inputting and arranging payment instructions to be signed in accordance with Whitmill authorised

signatory list;

• Understand the different requirements/process for payments for high-risk clients and sanctions;

• Identify Trigger Events and complete the relevant checklists;

• Analyse WIP for own clients, monitor and manage aged debts and circulate invoices to clients;

• Liaising with intermediaries in respect of own clients (including banks/agents and the JFSC

registry);

• Organise and attend board meetings taking full responsibility for the quorum, board agendas,

circulation of documentation and the preparation of the minute; and

• Support the Whitmill Corporate Services team to meet Key Performance and Risk indicators

measuring personal and Corporate Services team performance, delegating responsibilities where

appropriate and helping to manage employees by providing advice, guidance and motivation to

help drive both individual and collective performance.

Skills, knowledge, expertise:

• Understanding of current local finance industry legislation, regulatory requirements & working

practices;

• 4 years relevant industry administration experience with at least 3 years’ experience in

running own portfolio, preferably with exposure to Corporate clients;

• Studying for or a willingness to study towards a professional qualification (table 4);

• Manages conflicting and demanding deadlines;

• Accepts responsibility; and

• Ability to delegate and coach

Primary Contacts

• The Whitmill Corporate Services Directors

• The Whitmill Corporate Services Team

• Whitmill Client Accounting Team

• Whitmill Compliance Team

• Clients and intermediates

Job Description

Job Title: Corporate Administrator

Reporting to: Senior Corporate Administrator / Director of Corporate Services, Whitmill Trust

Company Limited, Jersey (“Whitmill”)

Direct reports: None

Job Purpose

To assist with the day-to-day administration of a portfolio of corporate structures, including Jersey SPVs,

partnerships, Trusts, and ICC/PCC structures, under the supervision of a Senior Corporate

Administrator, ensuring a high standard of client service and compliance with applicable regulatory

requirements.

Key Result Areas

Assist with the administration of a client casebook, supporting senior members of the team to ensure

client deliverables are completed accurately and on a timely basis;

Act as a supporting point of contact for clients and intermediaries, maintaining professional and

responsive communication;

Prepare and process payment instructions in accordance with internal procedures and authorised

signatory requirements;

Assist with the identification of trigger events and completion of associated compliance and risk

checklists;

Support the maintenance of accurate statutory records and ensure regulatory filings are completed

within required deadlines;

Assist with company secretarial matters, including the organisation of meetings, preparation of agendas

and board packs, and drafting of minutes for routine meetings;

Liaise with intermediaries (including banks, agents and the JFSC registry) in relation to administrative

matters;

Maintain accurate records, monitor outstanding tasks and prioritise workload to meet deadlines;

Assist with KYC/CDD processes, including the collection and review of due diligence documentation in

accordance with regulatory requirements;

Support senior colleagues with periodic reviews, risk assessments and client onboarding processes;

Assist with billing processes, including time recording and supporting the monitoring of WIP and aged

debt; and

Provide general administrative support to the Corporate Services team as required.

Skills, knowledge, expertise:

Basic understanding of the finance industry, corporate structures and regulatory environment (or

willingness to develop this knowledge);

Ideally 1–2 years’ relevant experience in financial services or administration;

Strong organisational skills with the ability to manage multiple tasks and deadlines;

High level of accuracy and attention to detail;

Good interpersonal and communication skills, with the ability to build effective working relationships;

Computer literacy, including experience with Microsoft Office applications;

Willingness to study towards a relevant professional qualification; and

Proactive approach to learning and personal development.

Primary Contacts

• The Whitmill Corporate Services Directors

• The Whitmill Corporate Services Team

• Whitmill Client Accounting Team

• Whitmill Compliance Team

• Clients and intermediates

ASL International Recruitment Limited 22- 24 Seale Street, St Helier, Jersey , JE2 3QG (Registered Office)

+ 44 (0) 1534 500000

Registered Company GST No 0101275 Registered Jersey No. 95590

Employee Relations Risk and Benefits Manager

To play a pivotal role in providing strategic leadership, guidance, and support to the

Country Head of People and Culture and the broader People and Culture teams in the

realm of Employee Relations (ER). Responsible for overseeing the efficient

management of ER matters, ensuring compliance with labour legislation, basic

conditions of employment, and union - related requirements. To drive the success of

the ER function by ensuring the seamless execution of employee relations processes,

procedures, and initiati ves.

In addition, the role is responsible for the oversight, administration, and execution of

employee benefits across the business , ensuring effective governance, compliance,

and employee experience. The incumbent will also lead and coordinate People and

Culture Risk and Governance activities across the business , including the

development, implementation, and review of policies, risk assessments, controls, and

related governance frameworks, while providing support on and ad hoc People and

Culture initiatives as required.

Qualifications

• Post Graduate Degree in Legal studies or Chartered Institute of Personnel and

Development (CIPD) Level 5

• A further qualification in conciliation and arbitration will be an added

advantage.

Experience Required:

• 5-7 years' experience in People and Culture (Human Resources Management)

within People Risk and Benefits

• Minimum 5 years demonstrated Employee Relations (ER) experience at

Management level in the handling of grievances, disciplinary matters, drafting

and reviewing of employment contracts and collective agreements.

• Experience in handling negotiations and consultations in a unionised

environment would be advantageous

• Experience in a multi - national environment covering at least two (2)

jurisdictions will be an added advantage.

ASL International Recruitment Limited 22- 24 Seale Street, St Helier, Jersey , JE2 3QG (Registered Office)

+ 44 (0) 1534 500000

Registered Company GST No 0101275 Registered Jersey No. 95590

Additional Information

Behavioural Competencies:

• Challenging Ideas

• Convincing People

• Documenting Facts

• Establishing Rapport

• Examining Information

Technical Competencies:

• Dispute Resolution

• Employee Advocacy

• Employee Relations, Health & Wellness

• Legal Advisory & Interpretation

• Legal Compliance (P&C)

• Legal Knowledge

ASL International Recruitment Limited 22- 24 Seale Street, St Helier, Jersey , JE2 3QG (Registered Office)

+ 44 (0) 1534 500000

Registered Company GST No 0101275 Registered Jersey No. 95590

Talent Acquisition Lead

To deliver a talent acquisition service by executing on talent acquisition needs for the

respective BL/CF/ Country through effective sourcing and channel optimisation.

Qualifications

• Minimum Qualification:

• First Degree in Human Resources

Experience Required

• 8 - 10 years experience

• Demonstrated workplace experience within the area of specialisation with

evidence of contribution to the P&C practice.

Key Outputs

• Analyse trends in local and international digital innovation, prepare analytics

and metrics and submit, using insights to support the forecasting of future

changes in CoE practices, processes, and solutions.

• Bring together cross - disciplinary teams to create end - to- end solutions that

meet workforce and enterprise needs, solve challenges, and drive value for

stakeholders.

• Deliver the TA proposition to internal stakeholders, emphasising the value

added by the function, and positioning the function as central to stakeholders'

processes of identifying and acquiring the necessary skills.

• Develop solution deployment plans; lead campaigns to generate solution

awareness and demand by developing collateral materials and conducting

presentations, to achieve awareness and visibility of internal offerings/people

solutions and adoption thereof.

• Drive the adoption of leading technologies in work done, provide feedback on

system - related issues, identifying technology related opportunities, to support

an integrated employee experience in a transforming environment.

ASL International Recruitment Limited 22- 24 Seale Street, St Helier, Jersey , JE2 3QG (Registered Office)

+ 44 (0) 1534 500000

Registered Company GST No 0101275 Registered Jersey No. 95590

Manager - Real Es tate Services

Our client is seeking a Manager to join their Jersey SPV Services team, supporting the

administration of real estate structures for joint ventures, funds, and long - term asset holding

vehicles. You will manage a portfolio of clients with complex structures and high - value

underlying assets across secto rs such as office, retail, industrial, hospitality, residential, and development. This role combines technical oversight, client relationship leadership, and

people management to deliver high - quality fiduciary and corporate administration services.

You will also contribute to operational improvements and the team’s growth objectives in the

Jersey market.

Key Responsibilities

• Manage a portfolio of Jersey real estate clients, ensuring consistent delivery of corporate/fiduciary administration services aligned to internal standards and service

levels .

• Lead and maintain strong relationships with clients, intermediaries, and key

stakeholders through proactive, clear, and timely communication . • Oversee statutory and governance deliverables, including the preparation/review of

returns, approvals, resolutions, and accurate recordkeeping . • Chair or support client meetings; produce/review agendas, minutes, resolutions, and

associated administration within agreed timeframes . • Act as a technical reference point within the team (real estate structures, corporate

governance, and Jersey regulatory expectations), sharing knowledge and coaching

colleagues .

• Support the Associate Director/Director with team leadership activities including

mentoring, performance s upport, resourcing, onboarding, training, and adherence to

policies and procedures . • Manage workflow planning and prioritisation across the team; monitor progress and

escalate risks or capacity issues to senior management .

• Partner with colleagues on client take - on and ongoing reviews, ensuring due diligence

and periodic review requirements are completed accurately and on time . • Contribute to financial management of the portfolio/team, including time recording

quality, WIP awareness, fee quotes, and supporting billing processes . • Support business development by identifying opportunities within existing

relationships and contributing to agreed annual new - income targets .

Required Qualification

• ICSA/STEP/ACCA qualification (or equivalent relevant professional qualification) .

• Proven experience in fiduciary, corporate, or real estate administration, including

managing complex structures and client portfolios .

• Strong working knowledge of corporate governance and statutory obligations in a Jersey/Channel Islands environment .

• Demonstrated people leadership skills, with the ability to coach, develop, and motivate colleagues at different levels .

• Strong communication and stakeholder management skills, including confidence engaging with demanding clients and intermediaries .

ASL International Recruitment Limited 22- 24 Seale Street, St Helier, Jersey , JE2 3QG (Registered Office)

+ 44 (0) 1534 500000

Registered Company GST No 0101275 Registered Jersey No. 95590

• Strong judgement and problem - solving skills, with the ability to assess options and

recommend practical, compliant solutions .

Preferred Qualifications • Experience administering Jersey real estate funds, SPVs, joint venture structures, or

multi- entity groups holding real estate assets . • Familiarity with Jersey regulatory expectations and industry best practices for client

due diligence and ongoing monitoring . • Experience supporting commercial aspects of client management (fee quotes,

budgeting inputs, billing cycles, and service improvements) .