Job Description
Role: Compliance Policy and Regulatory Engagement Lead
Location: Jersey / Guernsey
Line of Service: Risk & Quality - Compliance
Grade: Manager
Contracted Hours per Week: 37.5 hours
PwC Channel Islands Overview
PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other
assurance services to a large portfolio of international and local clients. The Channel Islands
firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an
international network of 151 PwC firms employing over 364,000 staff.
Job Summary:
The Compliance Team plays a vital role in ensuring PwC CI complies with its regulatory
obligations under the Guernsey and Jersey financial crime laws, regulations, rules and codes of
practice. We do this by designing a robust compliance framework comprising policies,
procedures, systems and controls; and conducting monitoring and testing of compliance with
the Firms’ policies and procedures; ensuring we keep policies and procedures up to date and
issuing a number of reports to the Leadership team.
In this dynamic role you will lead and coach a team to develop, maintain and implement the
firm’s compliance framework. You will also play a pivotal role in embedding technology to
enhance our compliance framework, driving efficiencies, and ensuring adherence to regulatory
standards. The role includes acting as primary support to the firm’s MLCO in developing and
applying the firm's AML/CFT and CPF policies and procedures and in managing our
relationships with the Jersey Financial Services Commission (JFSC) and Guernsey Financial
Services Commission (GFSC).
You will also build and maintain relationships with Network colleagues and participate in
relevant Network Forums in your areas of responsibility.
Responsibilities:
Note that the roles and responsibilities below will be delivered in conjunction with the support of
resources within a PwC Poland Centre of Excellence. In delivering on this role, you will be
responsible for the managing and leading a compliance team to support in meeting the
requirements and objectives set out below, always maintaining a focus on quality.
You will be expected to communicate any resourcing challenges to the Compliance Director
and/or Compliance Senior Manager promptly and with proposed actions/recommendations to
address any gaps.
Responsibilities include:
● Reporting
○ Responsible for the preparation, review and submission of regular annual/ad hoc
reporting to the JFSC/GFSC in line with regulatory guidance.
○ Drafting and managing communications with local regulators and ensuring timely
payment of regulatory fees.
○ Managing and coordinating regulatory visits by the GFSC/JFSC
○ Respond to regulatory consultation papers ahead of deadlines set, seeking input
from the Compliance Senior Manager, as required and ensuring that any
responses are reviewed by the Compliance Director prior to submission.
○ Responsible for preparation and review of the regular MLCO Report, ensuring
the report is complete, accurate and prepared in a timely manner; and facilitating
the review of the report by the Compliance Director. You may be required to
present the report or aspects thereof at the Risk & Quality (R&Q) Committee
from time to time.
○ Support the preparation of any information to be reported to the Territory
Leadership Team as required by the R&Q Committee and instructed by the
Compliance Director.
○ Support with the execution of any actions for Compliance as determined by the
R&Q Committee at the regular monthly meetings.
○ Support the Compliance Senior Manager and Director with data required for
external reporting to Network/under QMSE requirements which will include the
preparation of timely and accurate information covering areas of responsibility.
○ Ensuring compliance logs, trackers and registers remain up to date and complete
and that they are reviewed monthly:
■ Regulatory Correspondence
■ Regulator Updates/News
■ PwC Network Correspondence
■ Policy and procedure changes
■ Compliance Task Tracker
● Perform Compliance Analytics
○ Manage the quality - accuracy, completeness, reliability and security of any data
owned by the Compliance Team in the Risk and Quality Pillar which is used for
internal and/or external analysis and reporting.
○ Support senior leadership on the development of technology solutions to
enhance the compliance framework in areas such as regulatory reporting and
management information.
○ Coordination and management of the preparation, update and review of the
firm’s Business Risk Assessment (BRA) in accordance with the firm’s policies
and procedures
■ Prepare the draft BRA for review and approval by the Risk and
Compliance Director and the R&Q Committee. Consult with the
Compliance Monitoring Lead to ensure that the compliance monitoring
programme (CMP) is aligned to the BRA.
■ Recommend/set additional actions to address exposure outside of risk
appetite.
■ Where required, present parts or all the BRA to R&Q Committee and
other relevant stakeholders as required.
■ Oversee completion of actions identified by and ensure timely updates to
the BRA.
■ Ensure that the BRA is published for access by the firm.
● Compliance Advisory Services, incl. Policies and Procedures:
Understand the relevant AML/CFT/CPF legislation in both islands and play a key role in
ensuring compliance by our firm across both jurisdictions and in making sure our
compliance policies and procedures are robust, and risk based as follows:
○ Reviewing regulatory changes (including thematic feedback papers) on AML/CFT
and CPF matters published by the JFSC/GFSC monthly, ensuring these are
captured and that proposed actions are identified, documented.
○ Attendance of local regulatory / industry events, ensuring any proposed actions
are circulated to the Compliance and/or wider business where applicable.
○ Ensuring mapping of compliance policies and procedures to the requirements of
local laws and regulations as well as Network Policies and Procedures is
complete and up to date.
○ Recommending, approving and executing changes to the firm’s AML/CFT and
CPF policies and procedures, ensuring all requisite additional senior
management and Committee approvals are sought.
○ Attending the Compliance and KYC Team policy forum discussions, ensuring
actions agreed are completed in a timely manner by the Compliance Team.
○ Organisation and chairing regular meetings with the Compliance and
KYC/Onboarding Teams:
■ Preparation of and updates to the agenda.
■ Seeking input from attendees prior to the meeting to ensure
completeness of the agenda.
■ Documenting key discussion points and actions and ensuring these are
communicated to all parties within a week after the meeting.
■ Following up with all parties to ensure actions have been addressed in a
timely manner.
○ Provide guidance and advice to the business (ad hoc or as part of a consultation
process) in respect of the application of the firm’s AML/CFT and CPF policies
and procedures.
○ Oversight of ad-hoc CDD remediation projects (such as FATF remediation) with
support from the KYC Team.
● Manage Compliance Training and Communications
○ Support the execution of the AML/CFT/CPF-related training plan by contributing
to the preparation of training materials on subjects within your areas of
responsibility; and, where relevant, delivering aspects of the training to staff.
○ Support the Compliance Senior Manager with the execution of the
AML/CFT/CPF-related communications plan by contributing to and/or reviewing
publications or communications on subjects within areas of responsibility.
● Compliance Projects
○ Management of the delivery and execution of Compliance Projects on an ad hoc
basis
○ Monitoring and reporting on project status to key stakeholders.
Direct Reports:
This role reports to:
● Compliance Senior Manager and Director
Reporting into this role:
● Senior Support roles in Compliance and Independence
Qualifications & Certifications:
● A relevant professional qualification (i.e. ACCA, ICAEW).
● ICA Diploma in Governance, Risk and Compliance or similar (where not already held,
this would need to be completed by the individual in role)
Skills & Experience Required:
Essential skills:
● Good knowledge and understanding of relevant CI laws and regulations and relevant
related Network Standards and Network Risk Management Policies and procedures
covering AML/CFT/CPF and Sanctions
● Ability to identify, evaluate, and mitigate financial crime, sanctions and risks. This
involves conducting risk assessments and developing strategies to minimise potential
compliance issues.
● Analytical skills to understand complex legal documents, interpret regulations, and
analyse the potential impact of regulatory changes on the organisation; and then to
apply this knowledge and understanding in the design of relevant related policies,
procedures and controls for the firm.
● Experience in compliance monitoring, audit or internal audit: ability to prepare and
conduct compliance monitoring procedures by applying a risk-based approach and
relevant PwC methodology.
● Ability to identify, escalate and/or address and resolve compliance issues as they arise,
and develop practical solutions to complex compliance challenges.
● Ability to draft policies and procedures and design controls for application by the
business to ensure ongoing adherence to relevant CI laws and regulations, Network
Standards and Network Risk Management Policies.
● Strong written and spoken communication skills and strong interpersonal skills for
engagement with internal and external stakeholders, including employees, management,
and regulatory bodies.
● Ability to recommend compliance solutions which align to business strategy, applying a
commercial mindset.
● Training and Education: Skills in developing and implementing compliance training
programs for employees at all levels of the firm.
● Proficiency in relevant systems and technologies: Understanding of compliance software
and tools that aid in monitoring, reporting, and managing compliance-related data.
● Leadership skills - self and others.
● Strong collaboration and team management skills.
Desirable skills:
● 3 - 5 years relevant experience, preferably in a compliance role.
● Experience in managing relationships with regulators.
● Familiarity with global compliance frameworks.
● Advanced proficiency in compliance-related technologies.
● Strong problem-solving skills and the ability to recommend practical compliance
solutions.
● Experience as an MLRO, Deputy MLRO or within a financial crime team with a role in
receiving, investigating and reporting SARs to the authorities would be beneficial.
Travel Requirements:
● Occasional travel between Guernsey and Jersey - circa 6-8 times per annum
● Potential travel to other PwC offices or relevant external locations for training and
meetings.
The skills we look for in our people:
All our people need to demonstrate the skills and behaviours that support us in delivering our
business strategy. This is important to the work we do for our business, and our clients. These
skills and behaviours make up our global leadership framework, The PwC Professional.
The PwC Professional focuses on five core attributes: whole leadership, business acumen,
technical capabilities, global acumen and relationships. We use this framework to recruit,
develop, and assess our people, at all grades and in all areas of our business, because we
expect all our people to be leaders.
Diversity:
We work in a changing world which offers great opportunities for people with diverse
backgrounds and experiences. We seek to attract and employ the best people from the widest
talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a
culture where people can be themselves and be valued for their unique strengths. Creating
value through diversity is what makes us strong as a business. https://www.pwc.co.uk/diversity