JOB DESCRIPTION

Job Title

Junior Assistant Relationship Manager

Level

Temporary

Reporting To

Head of Wealth Management

Department/Location

Wealth Management, Jersey

Designated Backup

ARM team members - Wealth Management

Main Purpose

The Junior Assistant Relationship Manager (JARM) is responsible for providing an excellent service, knowledge and expertise to clients and internal and external stakeholders. The JARM will provide support to the Relationship Managers (RM) within the WM team along with assisting the Head of Wealth Management.

Duties & Responsibilities

Transactions

• Daily monitoring of the central email account ensuring coordination with the team to action and prioritise work appropriately

• Daily input of loans, deposits and payments and any other ad-hoc transactions.

• Liaison with Client/Referral Officer to advise on the position of the account and communicate any changes to the relevant person. (Client or Referral Officer).

• Reviewing daily transaction reports to identify Clients where cash management is required and previous days transactions have been processed/settled correctly

• Confirmation of securities, treasury transactions and execution prices to the Client or the Referral Officer ensuring the information provided is accurate and within agreed time limits

• Investigate and resolve any settlement and custody queries received from Clients and Referral Officers

• Client call backs in relation to incoming and/or outgoing payments ensuring appropriate information is received

• Involvement with ongoing transaction monitoring to ensure that these are fully understood and documented on the client accounts

• Input into diary system to ensure future date transactions are undertaken including payments, roll-over fixed term deposits and loans

• Monitor incoming cashflows

• Check incoming funds that have not been able to be applied to the clients account

to understand what information is missing and follow up to resolution

General duties

• Receipt of client queries and responding to these in a timely and accurate manner including delivery of ad hoc statements/valuations, investigation of payments, pricing queries etc

• Involvement with various projects within the WM team as and when required

• Co-ordinate the request and receipt of signed account acknowledgements when required

• Assist with the preparation of fee letters for new and existing clients detailing how the client will be charged for transactions and services

• Assist with producing daily reports on cash positions/inflows – obtain and record supporting documentation and record where required to support source of funds requirements

Competencies

• Good understanding of Banking

• Good understanding of Banking operational processes

• Good interpersonal skills including strong communication skills

• Ability to work from the basic administrative tasks through to more complex needs and requests of our clients

Signed Signed

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Job Description: Head of Compliance March 2024

Job Description

Job Title:

Head of Compliance

Reports To:

Board of Directors of Alex Picot Trust Company Ltd

Department:

Compliance

This role falls within the scope of the Jersey Financial Services Commission’s definition of “Senior Management Function”. Purpose:

The Head of Compliance will work with the Board of Directors and will act as a proactive leader of the Compliance Team of Alex Picot Trust (the “Company”) to ensure that all services provided by the Company meet the legal and Jersey Financial Services Commission’s regulatory requirements for Trust Company Business (TCB) through compliance with all relevant legislation, including the TCB Code of Practice, the AML/CFT/CPF Handbook and the internal policies and procedures manuals of the Company.

The Head of Compliance is responsible for monitoring all legal, regulatory and industry changes and emerging themes which impact the business of the Company and working to support the Board to ensure that these changes are reflected in the Business Risk Assessment (BRA) of the Company and its policies and procedures on a timely basis.

The Head of Compliance will hold the 3 key person roles, although it is envisaged that the role of Money Laundering Compliance Officer will be filled by another employee once relevant experience and qualifications have been gained.

Responsibilities of the job holder: Money Laundering Reporting Officer (MLRO)

• Take on Key Person role as the MLRO of the affiliate leader (the Company) and all affiliated

entities. • Ensuring the suspicion activity reporting (SAR) framework in place within the business remains

robust • Maintaining adequate policies and procedures ensuring they are accessible and fully

understood by the business • Receive, acknowledge and consider internal Suspicious Activity Reports (SARs) submitted by

employees of the Company in a timely manner. • Documenting all enquiries made in relation to each SAR and documenting the basis for

reporting to the FIU or the decision not to make such report • Ensuring where appropriate that all relevant information or other matter leading to

knowledge or suspicion, or reasonable grounds for knowledge or suspicion of money laundering, is properly disclosed to the FIU.

Job Description: Head of Compliance March 2024

• Securely maintaining adequate records relating to all internal and external SARs. • Managing relationships effectively post disclosure to avoid tipping off any external parties. • Ensuring appropriate levels of communication are maintained with the Boards • Providing support to and routinely monitoring the performance of the Deputy MLRO(s) to

ensure that SARS are being handled in an appropriate and consistent manner. • Overseeing decision made by the Deputy MLRO, as appropriate • Report to the Board of Directors on a quarterly basis as part of the Board Compliance meeting,

preparing reports and summaries as appropriate. • Continuously develop knowledge of all AML/CFT/CPF, Sanctions and general compliance

updates relevant to the role of MLRO and applicable to the Company and provide this information to the Board of Directors.

Job Description: Head of Compliance March 2024 Money Laundering Compliance Officer (MLCO)

• Take on Key person role as the MLCO of the affiliate leader (the Company) and all affiliated

entities by the Boards. • Developing, maintaining, and implementing a Financial Crime Compliance framework and

procedures • Assisting the board with it’s AML/CFT/CPF corporate governance responsibilities • Monitoring compliance with the relevant Jersey legislation and regulations relating to

money laundering, the financing of terrorism and proliferation financing. • Assisting the Board with information and advice in developing, maintaining and assessing the

effectiveness of the system and controls, including policy and procedures and training, in line with the relevant requirements.

• Report to the Board of Directors on a quarterly basis as part of the Board Compliance meeting, preparing reports and summaries as appropriate.

• Advise the Board on Jersey legal and regulatory matters in relation to AML/CFT/CPF Compliance issues

• Provide the Board with assistance with the Financial Crime Business Risk Assessment and Financial Crime Strategy

• Ensure training is provided to new employees within 10 working days of commencement of their employment in relation to AML/CFT/CPF, including Sanctions, SARs and Anti-Bribery & Corruption.

• Provide ongoing training to all employees in relation to AML/CFT/CPF, including Sanctions, SARs and Anti-Bribery & Corruption.

• Provide support and assistance to all employees in relation to AML/CFT/CPF matters. • Attend external trainings as required to enhance knowledge and experience in this area. • Respond promptly to requests for information from the regulator or law enforcement agency • Maintain various regulatory registers relating to the AML/CFT/CPF, e.g. PEPs, CDD deficiencies • Oversee AML/CFT/CPF regulatory visits. • Continuously develop knowledge of all AML/CFT/CPF, Sanctions and general compliance

updates relevant to the role of MLCO and applicable to the Company and provide this information to the Board of Directors.

Compliance Officer (CO)

• Take on Key person role as the CO of the affiliate leader (the Company) and all affiliated entities. • To monitor, track and analyse legal & regulatory changes, provide a clear and concise

summary of the impacts on existing polices & procedures • Develop and oversee systems and controls to ensure that all legal guidelines and internal

policies are met. • Develop and agree a compliance monitoring program which meets the business needs, to

monitor internal policies and procedures. and ensure that these are consistently applied and that correct procedures are followed.

• Assist the board to develop and maintain a Compliance Risk Assessment • Provide the Board with assistance with the Financial Crime Business Risk Assessment • Review internal systems and controls, recommending amendments as appropriate. In

addition, the CO will also consider the policies and procedures and make recommendations for amendment to these documents to comply with the regulatory framework.

• Ensure that all registers are maintained in order to meet the compliance requirements of the Company.

• Where appropriate, arrange for steps to be taken to correct any issues with the compliance

Job Description: Head of Compliance March 2024

arrangements to ensure continued compliance with the legal and regulatory framework in place.

• Report to the Board of Directors on a quarterly basis as part of the Board Compliance meeting, preparing reports and summaries as appropriate.

• Act as the principal point of contact for communications with the JFSC in respect of day to day regulatory matters.

• To prepare and development relevant training to employees on regulatory compliance matters

Job Description: Head of Compliance March 2024 General:

• To provide support and advice to the Senior Compliance Manager in relation to the

management of the Compliance Team and work with the Senior Compliance Manager to resolve any issues within the team.

Requirements:

• Experience of Trust services industry or similar regulated business • A good awareness of Jersey local trust and company legislation and practice, including

extensive knowledge of Anti Money Laundering Laws and Orders and the TCB Codes of Practice.

• Excellent attention to detail. • Ability to work effectively both independently and as part of a team. • Strong time management and organisational skills with an ability to meet deadlines.

Personal skills and attributes

It is imperative that the role holder has the correct cultural and behavioural fit for the Company. We work on a one team basis where individuals support one another in their roles and for their personal objectives.

The Head of Compliance position is a key part of ensuring connectivity between the client teams, new business personnel and the board members to ensure that the business operates smoothly, efficiently and in a manner where risks are identified, documented and managed appropriately.

For this to happen the interaction with between the Compliance function and the client teams needs to be a harmonious one. It will be an essential skill for the role holder to develop trust and confidence with all these relevant stakeholders. In addition to this skill set the following role focused attributes are required:

• Methodical and detail oriented. • Proactive and solution focused. • Excellent oral and written communication skills including a heightened ability to develop

rapport with colleagues and to deliver sound advice. • Ability to meet deadlines. • Superior ability to clearly communicate verbally and non-verbally.

Education and Experience

• Strong understanding of relevant local law and regulation. • A minimum of 5 years relevant experience in a financial services business. • A relevant Table 4 professional qualification gained through the ICA or equivalent. • Excellent written communication skills including report and policy/procedure writing.

JOB DESCRIPTION

JOB TITLE Business Analyst / Project Manager JOB LEVEL B2

DEPARTMENT Business Solutions

REPORTING TO Transformation Lead (Interim reporting to COO)

JURISDICTION Guernsey / Jersey

OAK SUMMARY Oak Group is a leading provider of Fund Administration, Private Client and Corporate Services. The Group is headquartered in Guernsey and has offices in Jersey, Mauritius, and the Isle of Man. Our clients range across high-net-worth individuals, families, corporate institutions and asset managers. Oak employs over 200 people, the majority of whom are qualified as accountants, corporate secretaries, and fiduciary professionals. We prioritise continuous growth and development of our people, recognising that their success is the foundation of excellent client service and business growth. Oak has a new ownership structure whereby it will be owned by a standalone company, Opera. The majority shareholder is Stephen Lansdown, co-founder of Hargreaves Lansdown, the U.K.’s largest stock broking firm and a member of the FTSE 100. Oak is privately owned with a fully-aligned strategy for growth and transformation. Our vision is long-term and extensive and will allow us to plot a strategic arc. Our holistic strategy includes investing into cutting edge technology and data management tools, investing into back-office simplification to improve client and employee experience, extensive training for our team, and continually enhancing our employee value proposition all to align staff and shareholder interest and fuel a constant drive for sustainable excellence and growth. Oak is committed to this exciting journey.

JOB SUMMARY As a hybrid Business Analyst / Project Manager, you will work as part of a small team helping to deliver change projects, solving business issues, driving efficiency and change across the group. This diverse role is pivotal to the business and is integral in facilitating change at Oak.

KEY RESPONSIBILITES

Facilitation of operational change, primarily focussed on our core administration platforms, Viewpoint / BankClarity / Allvue and various supporting digital platforms.

Facilitation of the introduction of new digital platforms to support the ambitions of Oak Group, including but not limited to document management systems, onboarding solutions, payment platforms, CRM systems and others.

Delivery of process improvement initiatives including ‘as-is’ & ‘to-be’ process mapping, workshop facilitation, improvement identification and workflow management.

Training for new/updated processes to ensure proper procedures and controls are in place. Development of project management skills, agile delivery discipline and resource planning within the

business through demonstration of proper change control, agile delivery project management disciplines.

Responding to Support Desk Tickets in relation to Viewpoint / Bank Clarity Issues and working with the business to resolution.

Documentation, User guides, Group Policy and Procedure updates. Reporting for senior management, board and group boards or steering committees (as relevant).

JOB DESCRIPTION

Employee Signature:_____________________________________ Date:_____________________ Employee Name: ________________________________________

KEY COMPETENCIES & SKILLS

Minimum 5 years’ experience in a similar role within the Finance Industry. Experience of process and system improvement in Financial Services. Experience implementing new digital systems/platforms from inception to go-live. Demonstrable experience in successful change and project management with waterfall and agile

methodologies. Excellent IT skills, including Microsoft 365 productivity tools. Strong data analytics skills, with advanced experience in Microsoft Excel and PowerBI or other

management information products. Ability to work under pressure whilst maintaining a high degree of accuracy and attention to detail. Ability to shape projects from initiation, including cost and resource planning. Proven ability to lead small teams. Excellent written and verbal communication skills, including the ability to explain technical concepts

to non-technical staff. Good organisation and time management skills. The ability to achieve specified deadlines, prioritise work and use own initiative. Be proactive, methodical, with a ‘can do’ attitude.

KEY BUSINESS PARTNERS

Internal directors. Group directors. Management Team. Operational teams including; regulated business, accounting, company secretarial and compliance

teams.