ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Assistant Manager/Manager, Private Capital

Key Accountabilities:

• Work closely with Client Directors on proactive entity management and maintenance

from the late on-boarding stage through full structure life cycle, ensuring highest

standards of service delivery

• Ensure data and records of all entities are up to date, accurate and in line with

documented requirements, policy and procedure

• Delivery of all client work and client contact in line with Highvern’s vision and values

and expected service standards, ensuring KPIs are up to date at all times

• Excellence of communication with clients and 3rd parties whether verbal or written;

demonstrating technical awareness and cultural affinity as appropriate

• Support highly effective fiduciary decision making incl thorough preparation of

comprehensive and considered case input for discussion at Client Risk Forum,

Investment Governance Forum and others as necessary

• Highly effective liaison with 3rd party service providers in execution of client needs and

to build those relationships in support of future referrals

• Up to date and accurate time recording helping to meet utilisation and profitability

targets; demonstrating appropriate commerciality in all dealings

• Undertaking appropriate reviews and workflows, addressing issues identified in a timely

manner and sharing learnings with Client Directors and wider team

• Seeing risk review actions through to satisfactory resolution, and ensuring all regulatory

filings are carried out accurately, and on time

• Skilled mentoring and knowledge share with more junior Client Management and

Administration colleagues; role modelling appropriate group behaviours

Requirements:

• Ability to act independently but knowing when to escalate & seek guidance

• Positive collaboration with all Private Wealth colleagues & wider stakeholders

• Director of client entities/affiliate members where required

• Ongoing compliance with all internal policies and procedures

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ongoing compliance with all relevant regulatory/legal requirements

• Spotting cross-sell opportunities and liaison with Client Directors accordingly

• Sharing of own client/structure knowledge with nominated alternates

• Awareness and ability to act as fully effective nominated alternate for others

• Maintenance of technical awareness and market developments

• Effective contribution to group projects as necessary

• Authorised client signatory in line with approved limits

• Maintenance of CPD and up to date technical awareness

• Occasional business travel subject to workload status

Other information:

• 5 - 10 yrs experience serving HNW international families

• Good understanding of the issues facing HNW families and their structures

• Proven ability in managing complex international fiduciary structures

• Proven ability in working with related industry professionals

• Full understanding of local trust & co. legislation and regulatory requirements

• Good understanding of investments, property and other asset classes

• Full awareness of Highvern policies and procedures

• Highly effective and adaptive interpersonal skills

• Collaborative team player

• Strong awareness of KYC, AML, CFT and GDPR requirements

• Good knowledge of and experience of working with NavOne

• Good knowledge of doc. management principles and core MS Office apps

Preferred Qualifications:

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• STEP

• ICSA

• Accountancy

• Legal

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Assistant Manager/Manager, Private Capital

Key Accountabilities:

• Work closely with Client Directors on proactive entity management and maintenance

from the late on-boarding stage through full structure life cycle, ensuring highest

standards of service delivery

• Ensure data and records of all entities are up to date, accurate and in line with

documented requirements, policy and procedure

• Delivery of all client work and client contact in line with Highvern’s vision and values

and expected service standards, ensuring KPIs are up to date at all times

• Excellence of communication with clients and 3rd parties whether verbal or written;

demonstrating technical awareness and cultural affinity as appropriate

• Support highly effective fiduciary decision making incl thorough preparation of

comprehensive and considered case input for discussion at Client Risk Forum,

Investment Governance Forum and others as necessary

• Highly effective liaison with 3rd party service providers in execution of client needs and

to build those relationships in support of future referrals

• Up to date and accurate time recording helping to meet utilisation and profitability

targets; demonstrating appropriate commerciality in all dealings

• Undertaking appropriate reviews and workflows, addressing issues identified in a timely

manner and sharing learnings with Client Directors and wider team

• Seeing risk review actions through to satisfactory resolution, and ensuring all regulatory

filings are carried out accurately, and on time

• Skilled mentoring and knowledge share with more junior Client Management and

Administration colleagues; role modelling appropriate group behaviours

Requirements:

• Ability to act independently but knowing when to escalate & seek guidance

• Positive collaboration with all Private Wealth colleagues & wider stakeholders

• Director of client entities/affiliate members where required

• Ongoing compliance with all internal policies and procedures

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ongoing compliance with all relevant regulatory/legal requirements

• Spotting cross-sell opportunities and liaison with Client Directors accordingly

• Sharing of own client/structure knowledge with nominated alternates

• Awareness and ability to act as fully effective nominated alternate for others

• Maintenance of technical awareness and market developments

• Effective contribution to group projects as necessary

• Authorised client signatory in line with approved limits

• Maintenance of CPD and up to date technical awareness

• Occasional business travel subject to workload status

Other information:

• 5 - 10 yrs experience serving HNW international families

• Good understanding of the issues facing HNW families and their structures

• Proven ability in managing complex international fiduciary structures

• Proven ability in working with related industry professionals

• Full understanding of local trust & co. legislation and regulatory requirements

• Good understanding of investments, property and other asset classes

• Full awareness of Highvern policies and procedures

• Highly effective and adaptive interpersonal skills

• Collaborative team player

• Strong awareness of KYC, AML, CFT and GDPR requirements

• Good knowledge of and experience of working with NavOne

• Good knowledge of doc. management principles and core MS Office apps

Preferred Qualifications:

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• STEP

• ICSA

• Accountancy

• Legal

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Administrator, Senior Administrator, Corporate

Key Accountabilities:

• Client / structure data management in a timely manner as required; accuracy of core

data on all relevant databases being critical to the service standards we achieve;

• Close collaboration with and support to Client Management, delivering specific

administrative tasks required in meeting client or business needs.

• Ensuring documents created are filed electronically and/or physically fully in line with

house records management policy and using the technology available;

• Delivery of company secretarial functions for the Corporate Team. All managed entities

to be kept in good standing, in accordance with each jurisdictional deadline;

• Professional and effective liaison with 3rd party providers or agents in the execution of

client activities required;

• Completion of core workflows in line with established procedures to underpin accuracy

and consistency in the management of our client structures;

• Timely and accurate payment processing in line with policy and procedure, with

particular concern for the rules around AML, sanctions and CFT

• Adherence to key performance indicator standards in the execution of all tasks and early

escalation should the risk of backlog building/other issues appear.

• Accurate and on time recording of time and meeting utilisation targets to enable the

business to invoice clients fully for the services provided.

• Commitment to learning and professional development (especially technical), including

maintaining CPD up to date, in line with expectations and ambitions.

Requirements:

• Compliance with all policies

• High quality external communication

• Implementing, following and maintaining relevant operating procedures

• Thorough understanding of and strict compliance with all internal and external

rules/regulations

• Ability to work flexibly to accommodate changing priorities and deadlines

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Highly professional representation of Highvern externally at all times.

• Seek guidance where required

• Commitment to learning and development, including maintaining CPD up to date

• Accurate and on time recording of time and meeting utilisation targets to enable the

business to invoice clients fully for the services provided.

• Excellent attention to detail

• Excellent accuracy

• Minimum of 3 years trust and company or legal experience

• Good understanding of fiduciary services needs

• Ability to communicate clearly internally and externally

• Problem solving and interpersonal skills

• Strong team player.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Manager, Private Capital

Key Accountabilities:

• Work closely with Client Directors on proactive entity management and maintenance

from the late on-boarding stage through full structure life cycle, ensuring highest

standards of service delivery.

• Ensure data and records of all entities are up to date, accurate and in line with

documented requirements, policy and procedure.

• Delivery of all client work and client contact in line with Highvern’s vision and values

and expected service standards, ensuring KPIs are up to date at all times.

• Excellence of communication with clients and 3rd parties whether verbal or written;

demonstrating technical awareness and cultural affinity as appropriate

• Support highly effective fiduciary decision making incl thorough preparation of

comprehensive and considered case input for discussion at Client Risk Forum,

Investment Governance Forum and others as necessary.

• Highly effective liaison with 3rd party service providers in execution of client needs and

to build those relationships in support of future referrals.

• Up to date and accurate time recording helping to meet utilisation and profitability

targets; demonstrating appropriate commerciality in all dealings.

• Undertaking appropriate reviews and workflows, addressing issues identified in a timely

manner and sharing learnings with Client Directors and wider team.

• Seeing risk review actions through to satisfactory resolution, and ensuring all regulatory

filings are carried out accurately, and on time.

• Skilled mentoring and knowledge share with more junior Client Management and

Administration colleagues; role modelling appropriate group behaviours.

Requirements:

• Ability to act independently but knowing when to escalate & seek guidance.

• Positive collaboration with all Private Wealth colleagues & wider stakeholders.

• Director of client entities/affiliate members where required.

• Ongoing compliance with all internal policies and procedures.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ongoing compliance with all relevant regulatory/legal requirements.

• Spotting cross-sell opportunities and liaison with Client Directors accordingly.

• Sharing of own client/structure knowledge with nominated alternates.

• Awareness and ability to act as fully effective nominated alternate for others.

• Maintenance of technical awareness and market developments.

• Effective contribution to group projects as necessary.

• Authorised client signatory in line with approved limits.

• Maintenance of CPD and up to date technical awareness.

• Occasional business travel subject to workload status.

• 5 - 10 yrs experience serving HNW international families.

• Good understanding of the issues facing HNW families and their structures.

• Proven ability in managing complex international fiduciary structures.

• Proven ability in working with related industry professionals.

• Full understanding of local trust & co. legislation and regulatory requirements.

• Good understanding of investments, property and other asset classes.

• Full awareness of Highvern policies and procedures.

• Highly effective and adaptive interpersonal skills.

• Collaborative team player.

• Strong awareness of KYC, AML, CFT and GDPR requirements.

• Good knowledge of and experience of working with NavOne.

• Good knowledge of doc. management principles and core MS Office apps.

• STEP, ICSA, Accountancy or Legal qualification

JOB DESCRIPTION

Role tle Legal Secretary

Role purpose To work as part of a team of secretaries providing secretarial and administra ve support to a group of designated fee earners allowing for fee earners' me to be used more efficiently on client related work. To provide PA service to Partners.

Repor ng structure Reports to Group Prac ce Co-ordinator and Partner(s) in the relevant legal prac ce group.

Principal du es

Secretarial and Administra ve

• Typing, transcribing and other Word Processing tasks • Filing and correspondence du es • Telephone and conference calls du es • Diary management • Checking and processing business related expense claim forms • File management and archiving, ensuring all ma er opening data is captured • Assis ng with conflict checks • Booking mee ng rooms, equipment and catering • Checking and proof-reading documents and amending as necessary • Assis ng in the crea on of new clients / ma ers on Document Management (DM) system • Providing PA support to Partner(s) • Assis ng with ma er management and team billing on 3E CRM system

• Adding partner and fee earner contacts, marke ng & business development (M&BD) ac vi es to contacts list

Personal Assistant and office administra on du es: • Ac ng as first point of contact: dealing with correspondence and phone calls • Assis ng team with ma er administra on and client billing • Document / agreement forma ng • Organising and managing internal and external events and engagements • Managing databases and filing systems • Filing and correspondence du es • Mee ng & presenta on prepara on • Records management and document control • Scheduling mee ngs Travel & Business Development: • Organising business trips, client mee ngs and small events on behalf of Partner(s) and fee

earners (e.g. team or partner business trips, small client lunches or dinners, client hospitality, spor ng or social events, in-house seminars)

Professional / educa onal qualifica ons and experience

• Previous legal secretarial or personal assistant experience and familiarity with legal documenta on and terminology including document / agreement forma ng

• Educated to A-Level standard (or equivalent) • Proficiency with MS Office applica ons, specifically in Word processing • Good typing speeds and accuracy are essen al • Secretarial / administra on qualifica ons advantageous

Personal characteris cs

• Excellent interpersonal and communica ons skills - o en the first point of contact for clients and can be required to make execu ve decisions on behalf of the Senior Lawyer/Partner

• Confiden ality and discre on • Flexibility and adaptability • Strong wri en and verbal communica on skills • Ability to be proac ve and take ini a ve • Tact and diplomacy • Excellent planning and organisa on skills

JOB DESCRIPTION

• Ability to priori se effec vely and efficiently under pressure • Team oriented with a flexible approach to assis ng colleagues in a mul -team working

environment

Condi ons of work • 37.5 hours per week – standard working hours are 08.30am – 5.00pm or 9.00am – 5.30pm

Benefits • 25 days annual leave with the ability to buy or sell up to 5 days per financial year • Discre onary bonus scheme based on company and individual performance • Private Health Cover (From first day of employment with all previous condi ons

disregarded) with the op on to add family members at candidates own cost • Life Assurance x4 annual salary • Permanent Health Insurance

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

IT Business Analyst (AI Programme) Key Responsibilities

Analysis, Adoption, Change & Enablement

• Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities

• Facilitate use-case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)

• Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role-specific workflows and identifying AI and technology-enablement opportunities

• Provide hands-on support for pilots and early-life adoption, transitioning to sustainable, self-serve use

• Build trusted relationships with the business to foster understanding and adoption

• Support structured change activities

• Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines

• Participate in ongoing technology reviews to capture outcomes and lessons learned

• Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams

• Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance

• Define and track technology adoption, usage and value metrics (e.g. active users, depth of use, time saved, quality indicators)

• Maintain dashboards and reporting on technology adoption, value, and risk posture

• Produce concise documentation: user guides, FAQs, playbooks, quick-start assets, and short enablement videos where needed

Technical

• Provide specialist support for enterprise technology and AI platforms including Microsoft 365 Copilot, approved legal-AI tools, and internal AI applications

• Analyse user scenarios and optimise prompts/workflows; create guidance that reflects Ogier’s preferred ways of working

• Collaborate with other technology teams on secure configurations, access, and responsible use guardrails; escalate issues appropriately

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ensure initiatives follow defined governance, testing and review processes

• Support risk assessments and log mitigations

Skills, Knowledge and Expertise

Experience

• Proven experience in business analysis / product adoption / digital workplace or AI- enabled change in a professional services and/or legal environment

• Hands-on delivery of AI or automation initiatives from discovery through rollout, with measurable value outcomes

• Demonstrable contributions to governance, risk, and quality processes (e.g. testing, validation, approvals, audit)

• Evidential enthusiasm for continuous learning and proactively embracing new technologies, including AI, to enhance personal and team effectiveness

• Change management exposure

Skills

• Strong business analysis toolkit: requirements elicitation, process mapping, user stories, acceptance criteria

• Excellent communication skills—able to translate technical concepts into clear business language and practical guidance

• Competence with prompt design and evaluation for business scenarios

• Structured problem-solving, stakeholder management, and facilitation skills

• Data-literate: comfortable with metrics, dashboards, and value tracking

• Basic data fundamentals (e.g., data quality, security, lifecycle) and understanding of AI risks (bias, hallucinations, provenance)

Qualifications (Desirable, not mandatory)

• Microsoft certifications (e.g., MS-900, SC-900, PL-900) or AI-900 (Azure AI Fundamentals)

• Business analysis or project credentials (e.g., BCS BA, PMI-PBA, PRINCE2 Foundation, Agile)

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior System Support & Development Analyst

Are you looking for a new challenge in a fast-paced environment?

We are looking for a Senior System Support & Development Analyst with a strong HR application

background to be part of our ambitious, friendly in-house Apps team.

Within our team, you'll be working in the Application Support & Development team and be

responsible for the support and maintenance of the applications used by the organisation.

If the above interests you or you'd like to know more, we'd like to hear from you!

About the role

• Support, ongoing development and maintenance of business applications (both

internally developed and vendor-specific).

• Predominantly focus on HR specific applications such as HCM, ATS, Learning and Payroll

further expanding integrations to our other core applications such as Viewpoint, Elite 3E

and our SaaS suite.

• Work with clients, third parties, the Strategy Programme Management team, and

Business Services colleagues to help identify requirements and deliver enhancements

and changes to the business.

• Work directly with our HR colleagues to improve our HR application suite, using tools

such as Retool and Integration Builder, as well as built-in Integration engines such as

Workday Studio.

• Produce and maintain accurate, up-to-date documentation.

• Collaborate with the Service Desk to help improve our entire departments processes

About you

• Solid experience within an Application Support team or equivalent and their work.

• Demonstrable experience with HR specific applications, with a strong preference for

Workday experience

• Strong attention to detail and accuracy.

• Discretion and demonstrates good judgement.

• Highly motivated and the ability to work collaboratively.

• Excellent verbal and written communication skills.

• Ability to work in a continuously evolving and fast paced environment.

About Mourant

We are proud to be a leading offshore law-firm led professional services business, advising many

of the world's leading financial institutions, corporations, public organisations, private equity

houses and investment funds, as well as ultra-high net worth individuals and family offices.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We

have a strong sense of common purpose, where all our people are clear about our goals and the

role they can play in achieving them. We pride ourselves in providing accessible development

opportunities to all our people in a team-spirited environment, where everyone feels like they

belong and can thrive.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Administrator/Senior Administrator, Client Services (Real Estate)

You'll play a key role in providing a wide range of administration services to a high quality and

diverse portfolio of clients in the provision of corporate and fiduciary services.

In return, we can offer you focused mentoring and professional development support to ensure

you continue to grow as the business grows and achieve your full potential.

If you'd like to be part of our friendly and growing team, we'd really like to hear from you.

About the role

• Provide on-going administration support to the team as required for the administration

of a diverse portfolio of corporate and fiduciary clients and ensure that client

relationships and transactions are conducted effectively and to a high standard

• Ensure client expectations are properly managed and valuable relationships are

nurtured

• Assist with the effective administration of workload to include timely and accurate

processing of work, effective prioritisation, meeting transaction, statutory and internal

procedural deadlines and managing WIP and debt collection

• Be involved with the client acceptance process

• Other ad-hoc duties as requested

About you

• Proven corporate administration experience would be ideal

• You'll be studying towards a relevant professional qualification (such as STEP of CGI)

• Having good communication and interpersonal skills

• Being able to build relationships and work as part of a team

• A desire to succeed within a financial services role

• A positive and flexible approach

• Ability to manage and prioritise tasks, time and people in order to meet deadlines

• Ability to work independently

About Mourant

We are proud to be a leading offshore law-firm led professional services business, advising many

of the world's leading financial institutions, corporations, public organisations, private equity

houses and investment funds, as well as ultra-high net worth individuals and family offices.

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We

have a strong sense of common purpose, where all our people are clear about our goals and the

role they can play in achieving them. We pride ourselves in providing accessible development

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

opportunities to all our people in a team-spirited environment, where everyone feels like they

belong and can thrive.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Trainee Trust Administrator Joining a successful and expanding wealth management business, in a key role providing administrative support whilst embarking on a Trust and Company Administrator Training program. Full training and guidance will be provided.

The individual will work closely with all members of the trust team, including: client administration, operations, investment support and accounts, liaising with both clients and intermediaries. You will bring a hardworking and collaborative attitude, engage positively with colleagues, manage pressure effectively and communicate clearly with clients and colleagues. An aptitude for managing changing priorities, an enquiring mind and a sense of humour are important to this role.

We welcome you if you are starting out in your career, returning to work after a career break, or looking to develop your skills in trust administration.

Duties and responsibilities will include;

• Delivering excellent client service by being organised, methodical, efficient and diligent

• Providing clerical support, payment processing, mail handling, statutory reporting, project management and daily operational tasks.

• Assisting with client onboarding, opening bank and investment accounts, and maintaining accurate client records

• Acting as a proactive team player with the confidence to work well with all levels of people

• Communicating effectively with clients and intermediaries

• Inputting and maintaining information on client data systems

• Undertaking general administration of clients’ affairs

Qualifications and skills

Essential

• Must have “Entitled for Work” status i.e. minimum of 5 years residency in Jersey

• Excellent organisational and time management skills, attention-to-detail and the ability to quickly adapt to a changing environment

• Ability to work to deadlines

• Initiative,enthusiasm and confidence to complete projects

Desirable

• Good at building and maintaining relationships, with first-rate interpersonal and communication skills and a friendly and encouraging professional demeanour

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Proficiency with Microsoft Office and an aptitude to learn new software systems

Closing Date:

JOB DESCRIPTION Job Title: Data Analytics - Engineer

Division: ICT Hours: 37 Grade: Engineer Type of Contract: Permanent Reports to: Head of Data & Analytics Housing Qualifications: 5 years residency

Job Purpose

The Data Analytics Engineer is responsible for designing, building, and maintaining reliable, scalable data pipelines and analytics solutions that enable Jersey Post to make data-driven decisions and automate business processes. The role bridges operational systems, cloud data platforms, and analytics tools—ensuring high- quality, timely, and well-modelled data is available for reporting, analytics, and advanced use cases such as predictive modelling and optimisation. Operating with a high degree of autonomy, the Data Analytics Engineer contributes directly to improving customer experience, operational efficiency, and strategic insight across the organisation, while continuously improving the reliability and maturity of the data platform.

Main Responsibilities

Impact & Delivery

• Understands core business processes (e.g. parcel lifecycle, routing, sorting, delivery, customer interactions) and translates them into clear, well-structured data models.

• Designs datasets that accurately represent business events, measures, and dimensions — enabling consistent and trusted reporting.

• Gather and document data and reporting requirements from stakeholders.

• Develop, maintain, and support ETL processes and data integration workflows.

• Independently deliver data engineering and analytics work with minimal supervision.

• Take ownership of specific data pipelines, datasets, or reporting domains, ensuring reliability, performance, and ongoing support.

• Contribute to business-critical initiatives across customer experience, operations, forecasting, and sustainability.

• Identify opportunities to improve data availability, quality, or automation, and proactively propose solutions.

• Ensure delivered solutions align with business outcomes, not just technical requirements.

Technical Responsibilities

• Design, build, and support robust data pipelines across on-premises and Azure platforms.

• Develop and optimise SQL-based transformations and data models for analytics and reporting use cases.

• Build and maintain Databricks or Microsoft Fabric notebooks using SQL and Python for data processing and enrichment.

• Implement ingestion pipelines using SSIS, Azure Data Factory, APIs, and event-based patterns where appropriate.

• Develop and maintain Power BI datasets and reports, applying strong data modelling and DAX practices.

• Develop and maintain SSRS reports and understand using the most appropriate tool for the job

• Troubleshoot and optimise existing pipelines, jobs, and reports to improve performance, reliability, and cost efficiency.

• Apply data quality, validation, and observability practices to ensure trust in analytics outputs.

• Contribute to CI/CD pipelines and follow source control and release management best practices using Git and Azure DevOps.

• Support interoperability between legacy on-prem systems and modern cloud-based solutions.

Operational & Team Responsibilities

• Participate in shared operational responsibilities, including monitoring, incident response, and service desk support for data platforms and analytics products.

• Collaborate closely with wider team members, and business stakeholders.

• Contribute to documentation, knowledge sharing, and continuous improvement of team practices.

• Support associate engineers through peer reviews, guidance, and informal mentoring.

Competencies/Personal Requirements/Experience

Impact (What Good Looks like)

• Delivers high-quality data pipelines and analytics solutions with minimal supervision.

• Owns specific data pipelines, datasets, or reporting domains end-to-end.

• Improves data reliability, performance, and automation across the platform.

• Enables insight and decision-making across customer, operational, and sustainability initiatives.

• Recognised as a dependable contributor who “gets things done”.

• Demonstrates a ‘curious’ mindset

Technical Traits Essential Experience & Skills

• Strong SQL skills (SQL Server and/or Azure SQL), including query optimisation and data modelling.

• Strong dimensional and analytical data modelling skills • Experience with Modern Data Platforms using the Microsoft stack. • Experience building and supporting data pipelines using:

o SSIS and/or Azure Data Factory o Databricks or Microsoft Fabric

• Working knowledge of Python and PySpark for data transformation and automation • Experience integrating data from APIs, including authentication, pagination, and

incremental loading. • Strong understanding of Power BI datasets, semantic models, and report performance. • Familiarity with Azure Data Lake / Fabric storage concepts and structures. • Experience using Git and CI/CD pipelines (e.g. Azure DevOps).

• Awareness of non-functional requirements such as scalability, observability, security, and cost control.

• Experience supporting production systems in a data or analytics environment.

Desirable • Experience with near-real-time or event-driven data ingestion. • Exposure to forecasting, optimisation, or analytical modelling use cases. • Foundational understanding of statistics (e.g. distributions, correlations, regression). • Exposure to machine learning concepts and workflows (training, validation, feature

engineering). • Experience using Python libraries such as pandas, numpy, scikit-learn, or similar. • Familiarity with predictive or optimisation use cases (e.g. forecasting, routing, demand

prediction). • Awareness of AI techniques such as NLP or anomaly detection and where they add business

value. • Certifications in Fabric or Databricks

Behaviours & Ways of Working

• Takes ownership and accountability for outcomes.

• Communicates clearly, early, and proactively.

• Collaborates effectively across teams and disciplines.

• Is proactive in learning and receptive to feedback.

• Contributes to shared responsibilities such as monitoring and service desk support.

• Acts professionally and positively within the team and wider organisation.

What Success Looks Like in the First 6–12 Months

• Owns and reliably supports one or more key data pipelines or analytics products. • Is trusted to deliver changes end-to-end with minimal oversight. • Has improved at least one area of data quality, performance, or automation. • Is seen as a dependable and collaborative member of the Data & Analytics team. • Shows a thirst to understand the business and its processes, not just the technology • Demonstrates readiness to take on more complex or cross-cutting initiatives.

Equality & Diversity Statement

Every Employee has a personal responsibility for acting in accordance with the equality and diversity policy of Jersey Post Group, respecting the rights of all colleagues and customers.

Health & Safety

All employees are required to undertake their duties in a safe manner having regard for the health and safety of themselves and others.

Jersey Post Behaviours

All employees should behave in accordance with Jersey Post’s competency frameworks, the behavioural charter set by the DRAW (Dignity, Respect, AT Work) committee and any professional bodies that you are a member.