Job Description

Our client is looking for a Customer Services Advisor to join their team within Customer and Local Services.

This is a front-line role where you’ll support customers, many of whom may be vulnerable, by assessing benefit entitlements and ensuring payments are accurate and compliant. You’ll provide clear guidance, make confident decisions, and deliver excellent service with empathy and professionalism. If you’re a strong communicator who thrives in a people-focused role and can stay calm under pressure, this could be a great opportunity for you.

If you would like more information on this role please get in touch.