About us
We are the regulator for financial services in Jersey. We are responsible for regulating, developing, and supervising the financial services industry. We aim to deliver balanced, progressive, and risk-based financial regulation built on insight, integrity, and expertise.
Team: Technology and Data
Technology plays a vital role in helping the JFSC deliver against its overall business strategy, either directly or as a key enabler. The Technology and Data Division supports the JFSC in operating as a highly effective regulator by providing the necessary data, information, collaboration tools and infrastructure technologies that support high levels of user productivity, automation, industry engagement and operational efficiency. ICT & Data lead several activities which support the JFSC ‘Strategic Anchors’ to:
› Facilitate business integrity.
› Harness technology and influence the digitalisation of Financial Services.
› Develop our people, systems, and capability to be a high performing organisation.
Role: Infrastructure Analyst (35 Hours Per week/ Permanent)
The ICT team provides technical expertise to the organisation by creating and maintaining an
enabling work environment that allows employees to do their jobs efficiently and without
interruption, using the most up-to-date and secure software available on modern on-
premises and cloud infrastructure.
The successful candidate will deliver the following outcomes:
• Timely resolution and escalation of support requests, incidents and issues ensuring excellent standards of delivery across all on-premise and cloud environments driven by strong investigative and change management skills including ability to manage own workload.
• Deliver efficiency, modernization and security improvements to process and technical service delivery through a proven infrastructure support track record including effective monitoring and making recommendations.
Job Profile: Infrastructure Analyst
To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org
• Enable the business to achieve its regulatory function and objectives by working closely with the internal and external stakeholders including 3rd party support providers, to minimize costs and maximize technical delivery and service availability.
• Support the technical team and business to success, daily, as technical expert where
necessary developing knowledge and skills to effectively maintain new and existing
cloud hosted and on-prem technology including Microsoft and enterprise storage
and hypervisor solutions.
You will add value to the organisation by: Contributing your technical expertise to position the JFSC as a leading digital regulator. Our internal staff and industry customers rely solely on the infrastructure and computer systems provided by the JFSC Technology & Data Team. It is pivotal that all systems are available, secure and running at an optimal speed and your role is essentially responsible for this. What will success in this role look like?
• Internal and external customers are well supported, confident in our services and
infrastructure, promoting positive user feedback.
• Timely fault resolutions delivered and proactive work ethic resulting in maximum
availability of services.
• Confidence in your technical ability, prioritization and competency in managing your
own work effectively.
• Self driven knowledge development as daily a objective for the Technology & Data
Infrastructure as an enabler to succeed in this role.
This role presents an excellent opportunity to develop a range of technical and interpersonal skills leading to a wide range of career. You will collaborate with different teams, handle various business cases, and build quality work relationships throughout the JFSC.
The team will support you developing your knowledge to provide effective troubleshooting capabilities. If you thrive in solving puzzles, building relationships and working in a team, this could be for you. Your involvement with BAU will give you exposure to a variety of technical challenges stimulating growth and learning.
Are you suitable for this role?
This role would suit anyone with experience in information systems (Infrastructure) and is interested in further developing their career in IT. The willingness to attain relevant Microsoft qualification would be advantageous. Understanding ITIL Foundation level, Service Transition and Microsoft Cloud would be great.
To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org
Why us?
Working at JFSC means working with people of Purpose, Passion, and Pride. It offers the opportunity to work alongside people, who are passionate about maintaining Jersey’s position as an International Finance Centre and making the island a preferred destination of choice for people, family, and business. To deliver this, we leverage our core values: Excellence, Professionalism, Respect, Integrity, and Teamwork. If you are looking to make a difference and contribute to a larger picture, Think JFSC! A diverse team of people who put their hearts and minds into what they do.