JOB DESCRIPTION

Job title

Learning & Development Assistant

Reports to

People and L&D Business Manager

Reporting to this position

No direct reports

Location of work

Guernsey / Jersey Support Office

Date Effective from: February 2026

Role Purpose

(Areas of Responsibility)

To provide timely, accurate and effective support to the L&D team.

Providing a wide range of vital L&D administration and support.

Ensuring all training activities are executed in an organised and

efficient way and in line with the L&D Strategy.

Society’s Vision To make a real difference to the communities we serve

Society’s Mission To develop and protect long-term member value

Society’s Values COOPERATION: embracing the co-operative principles in everything

we do.

OPENNESS: honesty and trustworthy in what we say and how we

behave. Being prepared to listen.

PASSION: pride in our business, determination to succeed, radiating

positive energy.

EMPOWERMENT: providing opportunity, encouraging contribution

and involvement, believing in our people.

RECOGNITION: ensuring our colleagues are appreciated, valued and

rewarded for their achievements.

Main Areas of Responsibility

• Support the L&D Officers with the effective delivery of the Learning and Development Strategy

• Assist in the delivery of training and development programmes based on the needs of the L&D

officers, organisation and individuals

• Assist the L&D Officers with Producing training material for in-house courses

• Liaise with L&D Officers, stakeholders, and People business partners to assist with programmes that

are satisfactory to all relevant parties in the organisation, such as, trading teams, marketing, finance,

IT, Care and Funeral and where appropriate engage with external providers Commented [NC1]: This could be condensed into above

2

• Help L&D Officers, line managers and in store trainers solve specific training problems, either on a one

to one basis or in groups

• Ensure all documentation is accurate and kept up to date in

adherence to legal compliance and data protection

• Booking colleagues on First Aid, Fire Marshall and any other relevant H&S training

• Ensure all administration tasks are completed effectively and accurately

• Assist in Producing monthly KPI’s for all training activities

• Maintain and respond to e-mails in the L&D and Inductions Mailbox

• Ensure that all data, including training records on the relevant L&D platforms are up to date,

maintained, and input accurately

• Develop and maintain strong and effective working relationships with colleagues across the business

and external training providers

• Support the L&D team with various projects such as Project Retail, Careers Fairs and Customer Service

• Assist with the distribution and maintaining of Uniforms

COMPETENCIES AND SKILL SET

• Interpersonal skills that enable you to work with people at all levels of an organisation

• Basic Presentation Skills

• Ability to demonstrate the society’s Mission, Vision and Values

• Written and spoken communication skills that allow you to inform and advise clearly

• A good customer-focused background

• Strong teamworking skills and a collaborative approach to learning, both face-to-face and remotely

• Administration, organisation and planning skills to assist the team, manage your time and to meet

deadlines and objectives

• Proactive, enthusiastic and innovative approach to work

• Proficient computer skills, specifically, Excel and Powerpoint

• Demonstrate a positive and committed attitude

PERSONAL ATTRIBUTES;

• Flexible, confident and friendly team member

• Ability to communicate positively and effectively

• Able to work to deadlines with focus on results and quality of service at all times

• Enthusiastic and self motivated MEASURES OF PERFORMANCE:

• Evidence of completion of administration to the standards set

• Feedback from L&D team and stores

• Feedback is positive/few customer complaints

1

Role: Senior Associate (Reward, Employee Relations, Policy & Process)

Location: Guernsey or Jersey

Line of Service: Business Enablement, People Pillar

Grade: Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

As part of the People Operations team, this role plays a crucial part in delivering a great

employee experience to the business by using their knowledge of people policies and procedures

to ensure effective communication across various stakeholder groups, managing expectations

whilst streamlining and simplifying our processes. The role is the Subject Matter Expert for

Employee Relations (ER), Policy and Process.

Responsibilities:

As part of the resource team, this position is dedicated to optimising staff deployment to foster

skill development, cross-project collaboration, and broadened perspectives, all while delivering

valuable expertise to our clients. The successful integration of maximum capacity and firm

growth is essential for the organisation's success. Collaboration, innovation, and a systematic

approach to staffing deployment are core values of our team.

Responsibilities include:

• Coordinating people policies ensuring that all policies are implemented with full

understanding for all employees

• Developing a deep understanding of ER processes ensuring that the Firm complies with

local legislation whilst managing employees fairly and equitably

• Oversight of all ER cases, delegation and tracking

• Monitor and report on themes arising from ER cases, ensuring that records are up to

date and accurate.

• Ensure relevant leaders within the firm are upskilled and supported to handle ER

matters as they arise.

2

• Developing a deep understanding of housing & work permits ensuring compliance with

local legislation whilst supporting employees

• Support with other key areas within the People Operations team, ensuring legal and

regulatory compliance.

• Compliance with regulatory requirements and supporting with reporting.

• Other associated tasks and support as part of the People Operations team.

• Assisting in the maintenance of Employee Contracts

• Contribute to Career Coach and Leadership training

Direct Reports:

This role reports to:

• Human Capital Manager (Diversity & Inclusion, Systems, Reward, Policy Lead)

There are no direct reports into this role

Qualifications & Certifications:

• CIPD Level 3 or above (or equivalent).

• We are unable to provide a work permit for this role. Candidates must hold their own

right to work in Guernsey or Jersey.

Skills & Experience Required:

Essential skills:

• Experience in development and implementation of HR policy & programmes

• Experience of HR technologies (e.g. Workday)

• Experience of employee relations and case management

• Experience of Reward (comp & benefits)

• Understanding of housing, work permit & visa requirements

Desirable skills:

• Understanding of employment laws and regulations in BCI

• Experience in competitor reward analysis & benchmarking

• Experience in budgeting and forecasting

• Experience of project management

• Experience of managing investigations relating to employment issues

• Experience in reporting and analytical skills

• Ability to handle pressure and manage conflicting demands

• A professional and resourceful approach and an ability to build rapport at all levels

Travel Requirements:

As part of a cross-island team, this role may require occasional travel between the islands and

may occasionally require further travel.

3

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

HR Manager

Overview of role

We are seeking a dynamic junior HR Manager to join our Human Resources team. This role is operational, supporting a wide range of HR functions including, HR Project delivery, performance management, and Learning & development. There will be a real focus on developing early career pathways for lawyers. The HR Manager will act as a trusted advisor to business leaders, aligning HR initiatives with the firm’s goals and values.

This entry-level role is ideal for early-career HR professionals seeking to build their experience and progress within the field. The successful candidate will receive structured coaching, development opportunities, and exposure to a broad range of HR and Learning & Development activities, while contributing to Walkers’ people-focused culture

Duties, Responsibilities & Person Specification

Performance & Talent Management

• Support the annual performance review process and talent development initiatives.

• Assist in succession planning and career development frameworks.

• Promote a culture of continuous feedback and high performance.

HR Policy & Compliance

• Ensure HR policies and procedures are up to date, compliant, and effectively communicated.

• Provide guidance on policy interpretation and application.

• Support audits and regulatory compliance as required.

HR Projects & Strategy

• Lead or contribute to global and local HR projects aligned with the firm’s strategic objectives.

• Collaborate with cross-functional teams to implement change initiatives and improve employee experience.

• Monitor HR metrics and provide insights to inform decision-making

Systems & Administration

• Maintain accurate employee records and ensure data integrity in the HRIS.

• Promote the effective use of HR systems and tools

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Learning & Development

• Design, coordinate, and deliver induction programmes for new joiners, including cultural onboarding.

• Organise and manage internal and external training events, including technical, legal, and critical skills development.

• Support employees undertaking professional qualifications (e.g. STEP, ACCA, SQE, law courses) through administrative coordination and mentoring where appropriate.

• Collaborate with internal stakeholders to identify training needs and implement tailored development plans.

• Oversee the delivery of firm-wide learning initiatives such as the Walkers Business Summer School (WBSS).

• Manage local talent development programmes, including bursary schemes, internships, and graduate training pathways.

• Evaluate training effectiveness and continuously improve learning offerings in line with business goals.

Education, Skills & Experience

Qualifications and experince:

• CIPD qualification preferred.

• Recent and relevant HR experience in a professional services or corporate environment.

• Strong knowledge of HR best practices, employment law, and organisational development.

Key competancies:

• Excellent interpersonal and communication skills.

• Strong organisational and time management abilities.

• High attention to detail and commitment to quality.

• Proactive, adaptable, and solutions-focused.

• Demonstrates integrity, discretion, and sound judgment.

1

Role: Human Capital Manager (Employee Relations, Policy, Absence & Wellbeing Lead)

Location: Guernsey or Jersey

Line of Service: Business Enablement

Grade: Manager

Contracted Hours per Week: 37.5

PwC Channel Islands Overview:

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

This role operates as a Human Capital (HC) Manager within the People Operations area of the

wider People Pillar. As part of the People Operations team, this role will lead on Absence,

Wellbeing, Employee Relations and People Policy, and will have oversight of other key areas

within the employee lifecycle. This role interacts and collaborates with all other HC teams, such

as HC Business Partners, Digital, Learning and Development, Talent Acquisition, HC Risk &

Quality, and may lead on ad hoc strategic initiatives. Working and collaborating with other

internal functions across our business enablement teams is expected.

Responsibilities:

The key focus is on delivering high quality people solutions, in support of the People Strategy,

aligned to the business areas and firm business strategy.

• Delivering on an annual cycle of key initiatives, as well as driving efficiencies by bringing

together a strong HC knowledge base, and an innovative mindset.

• Working with the wider People Operations team to gain broad understanding of the

function and leading the team to deliver great results.

Responsibilities include:

Manage Absence:

• Manage Sickness Absence monitoring and processing

• Manage Parental Leave

• Manage Extended Leave and Remote Working

• Develop a Wellbeing Strategy in collaboration with Wellbeing committee

• Input into career coach training

2

• Report on Absence in line with the firm’s risk and quality framework

Manage Employee Relations (ER) and Policy:

• Manage ER processes, ensuring the firm complies with local legislation as well as its own

policies, and aligns with the network and other member firms as required.

• Report on ER in line with the firm’s risk and quality framework

• Ensure training and upskilling of Leaders to support ER processes

• Manage the Employment Manual renewal

• Oversee contractual updates, ensuring the firm remains compliant

Direct Reports:

This role reports to:

• People Operations Lead

Reporting to this role:

• Senior Associate – Absence and Wellbeing

• Senior Associate - ER, Policy & Process

Additionally, there is some supervision of virtual team members who provide administrative

support through our external provider, TCS.

Qualifications & Certifications:

• CIPD Level 5 or above (or equivalent).

Skills & Experience Required:

Essential skills:

• Experience of managing employee relations and case management.

• Experience in the use and continuous development of HR technologies (e.g. Workday).

• Experience in coaching and managing coach development.

• Experience of developing and implementing Wellbeing strategy.

• Experience managing the employee lifecycle.

• Ability to handle pressure and manage conflicting demands.

• A professional and resourceful approach and an ability to build rapport at all levels.

• Understanding of employment laws and regulations in BCI.

Desirable skills:

• Experience in development and implementation of HR policy & programmes.

• Experience of relocating employees between different jurisdictions.

• Experience in designing and delivering learning and development relevant to the role, eg

coach training.

3

Travel Requirements:

Managing a cross-island team, this role may require travel between the islands and may

occasionally require further travel.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

1

Role: Resourcing Senior Associate

Location: Guernsey or Jersey

Line of Service: Business Enablement, People Pillar

Grade: Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

The Senior Associate in the People pillar provides a pivotal role in supporting the Resource

Managers with the staffing and deployment of our firms' employees working across our highly

dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to

a large portfolio of international and local clients.

This role will suit an individual looking to progress their career in PwC, who is prepared to provide support to the Resource team and wider BCI stakeholders. You will work as part of a multidisciplinary team, with the passion and ability to upskill yourself. The role requires a high level of self-management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.

Responsibilities:

As part of the resource team, this position is dedicated to optimising staff deployment to foster

skill development, cross-project collaboration, and broadened perspectives, all while delivering

valuable expertise to our clients. The successful integration of maximum capacity and firm

growth is essential for the organisation's success. Collaboration, innovation, and a systematic

approach to staffing deployment are core values of our team.

Responsibilities include:

• Collaboration with the resource managers end engagement managers in the allocate of

staff to engagements

• Assist engagement managers with immediate resourcing issues on a day-to-day basis

2

• Working with engagement managers to resolving booking conflicts

• Managing staff member time off requests

• Assisting engagement managers with engagement budgets

• Review time charged to confirm accuracy

• Manage Engagement Lead and Engagement Manager communication updates

• Reconciliation of engagement budgets to live resource bookings

• Support wider resource team with tasks as required

Direct Reports:

This role reports to:

● Resource Manager

There are no direct reports into this role

Qualifications & Certifications:

• We are unable to provide a work permit for this role. Candidates must hold their own

right to work in Guernsey or Jersey.

Skills & Experience Required:

Essential skills:

• An enthusiastic and positive attitude with the eagerness to learn and drive own continual

self-development.

• Able to demonstrate strong organisational skills and high levels of self-motivation.

• Strong prioritisation skills - ability to multitask, work well under pressure and tight

deadlines, whilst supporting multiple stakeholders who might have conflicting priorities.

• Excellent communication skills and time management.

• Ability to work proactively/be flexible and make decisions where appropriate.

• Professional behaviours - High levels of discretion and understanding of confidentiality.

• Strong Interpersonal skills with the ability to build and maintain trusted relationships.

• Able to collaborate, build a rapport with colleagues/clients and work well as part of a

team.

• Curious mindset to existing and emerging technologies to support new ways of working

and the ability to embrace and adapt to new technology in a fast-moving tech

environment.

• Accurate and consistent recording of time to support wellbeing and capacity.

• Role modelling inclusivity by demonstrating a sound knowledge of cultural differences,

global mindset and inclusion and diversity.

• Demonstrate flexibility and agility to support the delivery of business objectives.

Desirable skills:

• Data driven decision making

3

• Project management

• Budget & forecasting

•

Travel Requirements:

Inter-island travel may be required from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

1

Role: Human Capital Senior Associate (Absence and Wellbeing)

Location: Guernsey or Jersey

Line of Service: Business Enablement, People Pillar

Grade: Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

As part of the People Operations team, this role plays a crucial part in delivering a great

employee experience to the business by using their knowledge of people policies and procedures

to ensure effective communication across various stakeholder groups, managing expectations

whilst streamlining and simplifying our processes. The role is the SME for Absence and

Wellbeing.

Responsibilities:

As part of the resource team, this position is dedicated to optimising staff deployment to foster

skill development, cross-project collaboration, and broadened perspectives, all while delivering

valuable expertise to our clients. The successful integration of maximum capacity and firm

growth is essential for the organisation's success. Collaboration, innovation, and a systematic

approach to staffing deployment are core values of our team.

Responsibilities include:

• Oversight and approval of employee absence by monitoring and approving sickness

requests in Workday and liaison with Payroll to ensure the appropriate pay adjustments

are made as required, monitoring special leave, ensuring consistency in the application

of the compassionate leave guidelines, and supporting other types of leave, for example

Extended Leave, Unpaid Leave, and Remote Working.

• Oversight of the parental policy and leave, by liaising with expectant parents, ensuring

risk assessments are conducted as appropriate and the process for taking a period of

parental leave is applied fairly and consistently, ensuring compliance to local legislation.

• Oversight and accountability for wellbeing support, including occupational health,

liaison with external providers to support return to work, and workplace adjustments.

2

• Responsible for ensuring the firm has relevant information in relation to medical

conditions and disabilities and that employees are given the relevant support to succeed.

• Assisting in the maintenance of Employee Contracts.

• Contributing to the processing of Internal Transfers and Contractual Changes.

• Support the Global Mobility process, interacting with GM teams globally to ensure

appropriate arrangements are in place.

• Supporting Employee Relations cases as required.

• Contribute to Career Coach and Leadership Training.

• Compliance with regulatory requirements and supporting with reporting.

• Other associated tasks and support as part of the People Operations team.

Direct Reports:

This role reports to:

• Human Capital Manager (ER , Policy, Absence and Wellbeing Lead)

There are no direct reports into this role

Qualifications & Certifications:

• CIPD Level 3 or above (or equivalent).

• We are unable to provide a work permit for this role. Candidates must hold their own

right to work in Guernsey or Jersey.

Skills & Experience Required:

Essential skills:

• Experience of HR technologies (e.g. Workday).

• Experience of document management complying with GDPR.

• Understanding of employee absence types.

• Understanding of sickness absence requirements in both islands.

• Experience using Occupational Health providers.

• Experience of supporting wellbeing cases.

Desirable skills:

• Experience in development and implementation of HR policy & programmes.

• Knowledge of and experience of communicating with external regulatory authorities.

• Mental Health First Aider experience.

• Experience in reporting & analytical skills.

• Ability to handle pressure and manage conflicting demands.

• A professional and resourceful approach and an ability to build rapport at all levels.

Travel Requirements:

3

As part of a cross-island team, this role may require occasional travel between the islands and

may occasionally require further travel.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

JOB DESCRIPTION Job title

Category Manager

Reports to

TBC

Reporting to this position

Location of work

Support Centre, Co-operative House, Don Street

Date effective Version: 2 Role Banding:

Role Purpose To own and manage the end-to-end category management of Pharmacy Retail, including but not exclusively buying recommendations, merchandising, ranging, pricing recommendations, and leakage.

Society’s Vision To make a real difference to the communities we serve

Society’s Mission To develop and protect long-term member value

Society’s Values COOPERATION: embracing the cooperative principles in everything we do.

OPENNESS: honesty and trustworthiness in what we say and how we behave.

Being prepared to listen.

PASSION: pride in our business, determination to succeed, radiating positive energy.

EMPOWERMENT: providing opportunity, encouraging contribution and involvement, and believing in our people.

RECOGNITION: ensuring our colleagues are appreciated, valued, and rewarded for their achievements.

MAIN AREAS OF RESPONSIBILITY

• Direct accountability for managing the range that the Society sources. This means direct responsibility for data admin, merchandising, planograms for Pharmacy Retail.

• Dual responsibility (with operations) for managing availability, effectively and efficiently.

PRINCIPAL RESPONSIBILITIES –

Leadership a) Embed the culture and values of the Society and encourage all managers and colleagues to attain the

highest possible standards. Work within the spirit of the agreed Aims and Values of the Society to create an operational climate that is conducive to employee development, engagement loyalty, and high morale.

b) To develop and maintain an effective working relationship with the Head of Department, Operations Managers, the Category Officers in the team, the wider team, and across the Society.

c) To actively participate in the implementation, monitoring, and review of the execution of these categories' strategic plans to maximize net profit by driving sales, margin, and availability across all retail trading business units.

People Management

a) Lead, direct, consult with, develop, and motivate all direct reports so that a. they may optimize their contribution to the business b. are fully accountable for the areas under their direct control c. determine and agree on performance benchmarks and objectives d. review performance against these to reinforce achievements, address shortfalls and identify

development needs, through cooperative Goals, conversations, and growth. b) To work with the Head of Department to ensure a succession plan is in place for the team. c) With all direct reports review the results of the Society Engagement survey Cooperative Voice and ensure

that actions are being taken to address any areas of development

Operational Management

a) To make sure that the Range Events – Schedule (plans) are actioned-amended accordingly so that they are fit for the Society. This is to include all FRTS - non-FRTS and local products. Ensure that the plans are complete and available to the Stores/pharmacies in line with published timetables.

b) To be responsible for all FRTS Product Maintenance- Initial Pricing and Setting the Margin on all FRTS before passing to Price and Promotions.

c) To ensure all Range Events availability is checked before the go-live date & the rate of sales.

d) To Manage FRTS Rejections – Master Product File actioned accordingly in a timely frame.

e) To ensure any FRTS Queries are logged Daily and actioned.

f) To Ensure online Range is reviewed in line with Range Events – Deletions - Availability – LTOOS and action

promptly.

g) To Ensure all Product Recalls are actioned.

h) To ensure that issues reported on Sunrise are actioned promptly.

i) To ensure that FRTS changes published on the FRTS Portal are saved and actioned promptly.

j) Ensure that Trading tasks for VME are completed and the team is supporting the Transition.

k) To ensure compliance throughout the Society of all relevant regulations and legislation applicable in the

jurisdictions in which it operates, as well as following internal Society standards where higher, concerning the health and safety of employees, agents, and customers.

l) To ensure all deliverables are met about the Society’s risk strategy and that all risks are identified,

highlighted and solutions found.

Membership/Community Relations

a) Act generally always to protect and develop the image of the Society. b) Provide support for community activities where required. c) Provide support for charitable projects where required. d) Provide support for environmental initiatives where required.

COMPETENCIES AND BEHAVIOURS

Demonstration of these key behaviors is required:

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIREMENTS

1. Experience in pharmacy / PE Meds and pharmacy ranges

2. Broad understanding of the business and the broader cooperative movement

3. Good level of business and financial acumen

4. Ability to analyze the internal and external environment for data and trends and action the information.

5. Consults, collaborates and communicates effectively.

6. Can ensure that transactional aspects of the role are well executed in a fast-moving, changing working

environment.

7. The ability to work cross-functionally both within the Trading Team and across the Retail Estate 8. A proactive nature with a willingness to investigate problems and suggest solutions. 9. Excellent interpersonal skills with a positive and enthusiastic attitude 10. Able to work with minimum supervision. 11. Strong attention to detail & accuracy

Getting the Job Done Working with others Self-Management

Information Gathering Analytical Thinking Technical Expertise Results Orientation

Developing Others Teamwork and Collaboration Managing Performance Communication Influence and impact Customer focus

Decisiveness Self Confidence Flexibility Self-Development