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Role: Talent Acquisition Senior Associate – 9 Month Fixed Term Contract

Location: Guernsey or Jersey

Line of Service: Business Enablement

Grade: Senior Associate

Contracted Hours per Week: 37.5

PwC Channel Islands Overview:

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

To provide effective and efficient support, within the People Pillar in the CI firm (Jersey,

Guernsey and Alderney), with a focus on recruiting staff at all levels to meet the needs of the

business.

Responsibilities:

Responsibilities include:

Experienced Hire and Trainee Recruitment:

• Aligned to the talent acquisition plan, recruiting to fill agreed target numbers.

• Responding to experienced hire vacancies by obtaining a full understanding of the role

and its requirements.

• Identifying appropriate recruitment sources (agencies, Global Mobility, social media,

Social Security websites).

• Screening applicants and managing the interview to hire process, supporting candidates

with timely and appropriate communication and feedback.

• Conducting and participating in 1st and 2nd stage interviews, ensuring both stages are

aligned to the Evolved PwC Professional and PwC Values.

• Extending offers and ensuring a smooth and efficient onboarding process.

• Reviewing the administrative recruitment activities for accuracy.

• Attend and support recruitment events and activities.

Work Permits, Visas, and Licences:

• Responsible for obtaining relevant work permits/visas to on-board staff.

• Supporting and assisting candidates through the process of getting visas through clear,

timely and appropriate communications.

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• Monitoring candidate progress of work permits and Visas.

• Providing clear guidance to candidates on Housing and Employment Permit

requirements.

Onboarding:

• Oversight of all on-boarding activities ensuring consistent and professional joining

experience.

• Ensuring all relevant preparations for new joiners are made by timely communications

to relevant people and systems.

Policies & Processes:

• Ensuring that all policies and procedures are fit for purpose as well as continuously

looking to make improvements to streamline the process.

Reporting:

• Responsible for collating and checking recruitment information (and analysis of that

information) for weekly and monthly staff and management reports.

Direct Reports:

This role reports to:

• Project & Talent Acquisition Lead

Reporting to this role:

• Oversight of offshore team members

Qualifications & Certifications:

• CIPD Level 3 or above (or equivalent).

• Must hold a Permanent Resident Certificate/Family Member Resident Permit or hold

‘Entitled’ or ‘Entitled to Work’ status. We are unable to provide a licence or work permit

for this role.

Skills & Experience Required:

• Interviewing, assessment & selection (incl CV screening)

• Human Capital technologies (e.g., Workday)

• Understanding of talent landscape & market

• Strong attention to detail

• Proactive, self-motivated and able to take responsibility for own work

• Ability to communicate confidently and effectively across a wide spectrum of people

(various levels of seniority and experience, different cultural and language backgrounds)

• Previous HC experience, with a focus on recruitment / talent acquisition

• Ability to learn quickly, adapt to new situations and problem solve

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• Appreciation and understanding of technology; experience with Workday, Google tools

and recruitment systems would be advantageous

• Strong organisational skills, demonstrated in the ability prioritise a varied and

challenging workload

• Appreciation of diversity and an inclusive mindset

• Resilient and able to cope well under pressure

Travel Requirements:

As part of a cross-island team, this role may require travel between the islands and may

occasionally require further travel.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

Role: Human Capital Manager (Systems, Reward, Policy Lead) Location: Guernsey / Jersey Line of Service: Business Enablement Pillar: People Grade: Manager Contracted Hours per Week: 37.5 hours Length of Contract: 18 months (October 2025 to April 2027) PwC Channel Islands Overview PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff. Job Summary: This is a Manager position and operates as a Human Capital (HC) Manager within the People Operations area of the wider People Pillar. As part of the People Operations team, this role will lead on People Systems, Reward and Policy, and will have oversight of other key areas within the employee lifecycle. This role interacts and collaborates with all other HC teams, such as HC Business Partners, Digital, Learning and Development, Talent Acquisition, HC Risk & Quality, and may lead on ad hoc strategic initiatives. Working and collaborating with other internal functions across our Business Enablement teams is expected. Responsibilities: The key focus is on delivering high quality people solutions, in support of the People Strategy, aligned to the business areas and firm business strategy.

● Delivering on an annual cycle of key initiatives, as well as driving efficiencies by bringing together a strong HC knowledge base, and an innovative mindset.

● Working with the wider People Operations team to gain broad understanding of the function and leading the team to deliver great results.

Responsibilities include:

● Manage Compensation & Benefits ○ Chair the Remuneration Sub Committee ○ Support in agreeing and driving forward the reward strategy

○ Lead on Compensation including Annual Salary Review and implementation, and ad hoc compensation changes

● Manage Reporting and Analysis ○ Run in scope Employee Engagement surveys, analytics, and action plans ○ Provide employee analytics ○ Manage Internal and External Reporting

● Manage Lifecycle Strategy/Policies

○ Manage People Policies ○ Take ownership of the Employment Manual, and lead on regular review

● Manage HC Systems

○ Maintain and ensuring the integrity of HC data

● Data protection ○ Ensure alignment with the DPO and team.

Direct Reports: This role reports to:

● People Operations Lead Reporting into this role

● Senior Associate - (Reward, ER, Policy & Process) ● Senior Associate - (Data Steward, Analysis & Engagement)

Qualifications & Certifications:

● CIPD Level 5 or above (or equivalent) Skills & Experience Required: Essential skills:

● Experience of data analysis, visualisation & reporting ● Experience in the managing and continuous development of HR technologies (e.g.,

Workday) ● Experience in development and implementation of HR policy & programmes ● Experience of managing Reward (comp & benefits) ● Ability to handle pressure and manage conflicting demands ● A professional and resourceful approach and an ability to build rapport at all levels

Desirable skills:

● Understanding of employment laws and regulations in BCI ● Experience in competitor reward analysis & benchmarking ● Experience in budgeting and forecasting ● Experience of project management ● Experience of system implementation and management ● Experience in data protection and strong data literacy ● Experience of managing investigations relating to employment issues ● Experience of managing employee relations and case management

Travel Requirements: Managing a cross island team, this role may require travel between the islands and may occasionally require further travel. The skills we look for in our people: All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional. The PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive Outcomes is underpinned by behaviours that Champion, Build and Deliver Diversity: We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://www.pwc.co.uk/diversity

JOB DESCRIPTION

Role title Senior HR Advisor / Junior Relationship Manager (supporting our Bermuda office)

Role location Jersey

Team HR Business Partnering team

Reporting structure Reports to the HR Relationship Manager

Purpose To provide an efficient, responsive, high-quality HR advisory service to line managers (often Partners) and employees in our busy Bermuda office. Due to the time zone difference, there will be a requirement on occasion for urgent work to be undertaken outside of core office hours.

Principal duties • Provide high quality HR advice and guidance to managers and partners to facilitate the early resolution of employee relation issues including any grievance and disciplinary cases raised, ensuring that the risks associated with such cases are effectively managed

• Advise employees and managers on the interpretation and application of HR policies and procedures in accordance with Bermuda legislation and the Employee Handbook

• Develop an in depth understanding of the nuances and complexities of the Bermuda office and practice areas that you support

• Provide support on significant annual HR processes such as the salary review and bonus recommendations

• Facilitate the co-ordination and documentation for all internal and external secondments and transfers

• Where required, conduct the weekly HR induction sessions for new joiners • Hold relevant discussions with employees in relation to parental leave, retirement

arrangements, performance issues etc. and provide the relevant paperwork/action associated with these tasks

• Conduct employee exit interviews to build insight into reasons for leaving and where necessary help build a retention strategy

• Assist with the running and co-ordination of various student schemes and training programmes alongside the recruitment team.

• Continually look for process improvements and make suggestions that can drive efficiency • Produce HR reports from the HR system as and when required • Support other members of the business partnering team during busy periods and absence

Working closely with

• Bermuda Partners and line managers • Recruitment team, to help support the business on their recruitment strategy and any open

vacancies • Payroll and Benefits team to ensure payroll cut off dates are adhered to • HR Operations team for administration support • Other Central Services teams

Professional qualifications / skills / experience / Personal characteristics

• At least 4 years' experience in a HR Advisory role • Experience in a law firm or professional services environment preferred • Ideally CIPD qualified or working towards • Highly organised with the ability to prioritise and multitask • Excellent written and verbal communication skills. Must be comfortable to engage and

converse across all levels • Strong problem-solving skills • Self-starter with initiative and confidence • Strong attention to detail with the ability to maintain confidentiality

Working hours • 37.5 hours - option to work from home 1 day a week • Standard office hours are 8:30am to 5:00pm or 9:00am to 5:30pm

JOB DESCRIPTION

Benefits • 25 days' holiday entitlement with the ability to buy / sell 5 days per holiday year • A discretionary bonus scheme based on company and individual performance • Private medical insurance (From day 1 all previous conditions to be disregarded). Option to

add family members at candidates own cost • Permanent health insurance • Life assurance x4 annual salary

JOB DESCRIPTION Job title

Category Manager

Reports to

TBC

Reporting to this position

Location of work

Support Centre, Co-operative House, Don Street

Date effective Version: 2 Role Banding:

Role Purpose To own and manage the end-to-end category management of Pharmacy Retail, including but not exclusively buying recommendations, merchandising, ranging, pricing recommendations, and leakage.

Society’s Vision To make a real difference to the communities we serve

Society’s Mission To develop and protect long-term member value

Society’s Values COOPERATION: embracing the cooperative principles in everything we do.

OPENNESS: honesty and trustworthiness in what we say and how we behave.

Being prepared to listen.

PASSION: pride in our business, determination to succeed, radiating positive energy.

EMPOWERMENT: providing opportunity, encouraging contribution and involvement, and believing in our people.

RECOGNITION: ensuring our colleagues are appreciated, valued, and rewarded for their achievements.

MAIN AREAS OF RESPONSIBILITY

• Direct accountability for managing the range that the Society sources. This means direct responsibility for data admin, merchandising, planograms for Pharmacy Retail.

• Dual responsibility (with operations) for managing availability, effectively and efficiently.

PRINCIPAL RESPONSIBILITIES –

Leadership a) Embed the culture and values of the Society and encourage all managers and colleagues to attain the

highest possible standards. Work within the spirit of the agreed Aims and Values of the Society to create an operational climate that is conducive to employee development, engagement loyalty, and high morale.

b) To develop and maintain an effective working relationship with the Head of Department, Operations Managers, the Category Officers in the team, the wider team, and across the Society.

c) To actively participate in the implementation, monitoring, and review of the execution of these categories' strategic plans to maximize net profit by driving sales, margin, and availability across all retail trading business units.

People Management

a) Lead, direct, consult with, develop, and motivate all direct reports so that a. they may optimize their contribution to the business b. are fully accountable for the areas under their direct control c. determine and agree on performance benchmarks and objectives d. review performance against these to reinforce achievements, address shortfalls and identify

development needs, through cooperative Goals, conversations, and growth. b) To work with the Head of Department to ensure a succession plan is in place for the team. c) With all direct reports review the results of the Society Engagement survey Cooperative Voice and ensure

that actions are being taken to address any areas of development

Operational Management

a) To make sure that the Range Events – Schedule (plans) are actioned-amended accordingly so that they are fit for the Society. This is to include all FRTS - non-FRTS and local products. Ensure that the plans are complete and available to the Stores/pharmacies in line with published timetables.

b) To be responsible for all FRTS Product Maintenance- Initial Pricing and Setting the Margin on all FRTS before passing to Price and Promotions.

c) To ensure all Range Events availability is checked before the go-live date & the rate of sales.

d) To Manage FRTS Rejections – Master Product File actioned accordingly in a timely frame.

e) To ensure any FRTS Queries are logged Daily and actioned.

f) To Ensure online Range is reviewed in line with Range Events – Deletions - Availability – LTOOS and action

promptly.

g) To Ensure all Product Recalls are actioned.

h) To ensure that issues reported on Sunrise are actioned promptly.

i) To ensure that FRTS changes published on the FRTS Portal are saved and actioned promptly.

j) Ensure that Trading tasks for VME are completed and the team is supporting the Transition.

k) To ensure compliance throughout the Society of all relevant regulations and legislation applicable in the

jurisdictions in which it operates, as well as following internal Society standards where higher, concerning the health and safety of employees, agents, and customers.

l) To ensure all deliverables are met about the Society’s risk strategy and that all risks are identified,

highlighted and solutions found.

Membership/Community Relations

a) Act generally always to protect and develop the image of the Society. b) Provide support for community activities where required. c) Provide support for charitable projects where required. d) Provide support for environmental initiatives where required.

COMPETENCIES AND BEHAVIOURS

Demonstration of these key behaviors is required:

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIREMENTS

1. Experience in pharmacy / PE Meds and pharmacy ranges

2. Broad understanding of the business and the broader cooperative movement

3. Good level of business and financial acumen

4. Ability to analyze the internal and external environment for data and trends and action the information.

5. Consults, collaborates and communicates effectively.

6. Can ensure that transactional aspects of the role are well executed in a fast-moving, changing working

environment.

7. The ability to work cross-functionally both within the Trading Team and across the Retail Estate 8. A proactive nature with a willingness to investigate problems and suggest solutions. 9. Excellent interpersonal skills with a positive and enthusiastic attitude 10. Able to work with minimum supervision. 11. Strong attention to detail & accuracy

Getting the Job Done Working with others Self-Management

Information Gathering Analytical Thinking Technical Expertise Results Orientation

Developing Others Teamwork and Collaboration Managing Performance Communication Influence and impact Customer focus

Decisiveness Self Confidence Flexibility Self-Development