ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Senior Project Manager (Fixed Term Contract)

Job description

PLEASE NOTE: This role is a 12-month Fixed Term Contract

To lead and drive the implementation of major projects and small changes to enhance our digital banking platforms and innovative card propositions. Deliver to time, quality and scope through the application of best practice Agile project management skills, tools and techniques, whilst engaging with and leading cross-functional teams and the role’s own direct team to deliver scalable business solutions. To manage the applications/solutions once live, along with the current technology estate, ensuring systems are resilient, reliable, Always On and Always Secure and delivering value for our clients.

Qualifications

Requirements

Qualification:

• First Degree or Professional qualification in Business Commerce or Project Management (preferred)

• Post Graduate Degree in Business Commerce or Project Management (advantageous)

Experience Required :

• 8-10 years significant experience required in the end-to end management of large-scale strategic projects through the leadership and coordination of a large project team.

Essential Functions :

• Conduct pre-analysis of project/small enhancement scope, including deliverables and timelines to determine feasibility and the potential impact of overall strategic objectives to ensure suitable amendments can be made upfront.

• Develop project dashboards and reports that provide accurate information regarding the ongoing progress, risks, and impact of the project to enable timely decision-making.

• Drive the development of the projects/small enhancement change plan and the planning and implementation mechanisms for communication, training, stakeholder engagement and monitoring of change impacts to ensure solutions are effectively implemented and therefore meet the required organisational benefits.

• Drive the implementation of the required information management processes and systems to ensure all project information and documents are managed according to organisation and regulatory standards and requirements.

• Adopt the delivered solution into business as usual, including all required documentation, the completion and submission of a close-out report consisting of lessons learnt, final financial calculations and the realisation of project benefits, maintaining and improving the solution during its lifecycle

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Additional information

Behavioural Competencies:

• Adopting Practical Approaches

• Articulating Information

• Directing People

• Documenting Facts

• Embracing Change

Technical Competencies:

• Project Maintenance

• Project Management

• Project Planning

• Project Reporting

• Project Resourcing

1

Role: Finance Process Excellence and People Lead (12-18 Month Fixed Term Contract)

Location: Guernsey or Jersey

Line of Service: Business Enablement – Finance Pillar

Grade: Manager

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

The Finance Process Excellence & People Lead will redesign finance processes and support the

behavioural and capability change required to embed the finance function of the future. This

role bridges process innovation, people change, and capability development, ensuring that

redesigned processes and new system capabilities translate into improved ways of working,

stronger controls, and a more effective finance team. The role is a key member of the Finance

Innovation & Transformation Team, working closely with the Finance Innovation &

Transformation Lead, Head of Finance and Finance Director to ensure alignment with the

overall transformation strategy and programme governance

Responsibilities:

Responsibilities include:

Process Mapping, Diagnosis & Insight

• Lead detailed “as-is” mapping across key finance processes.

• Identify bottlenecks, inefficiencies, duplication, and opportunities for automation.

• Proactively escalate significant process risks, issues, or dependencies to the Finance

Innovation & Transformation Lead for inclusion in programme governance.

Future-State Process Design & Operating Model Alignment

• Develop streamlined, future-state processes aligned to best practice and system

capabilities, with clear documentation and standard operating procedures.

• Define clear process ownership, control points, and accountability frameworks including

RACI where appropriate).

2

• Ensure processes support the future finance operating model and are aligned with the

transformation programme’s objectives.

• Embed measurable control and performance checkpoints within redesigned processes.

System Enablement, Data & Integration Support

• Align process design with system configuration, workflows, reporting structures and

master data requirements.

• Support system design workshops, testing cycles, and data requirements identification;

contribute to test scenarios and acceptance criteria.

• Help embed controls and reporting into new system-enabled processes, ensuring

auditability and compliance.

• Coordinate with relevant teams to support integration and delivery, minimising

disruption to operations.

People, Capability & Organisational Change

• Develop high-quality process documentation, SOPs, and training materials tailored to

different user groups.

• Work with the People team (HR Business Partners and Learning & Development) to

support capability building, training plans, and behavioural adoption, including

identifying change champions and coaching needs.

• Support organisational readiness, go-live planning, and post-go-live stabilisation,

including hyper care and adoption monitoring.

• Support stakeholder engagement and communication to drive adoption of new ways of

working.

Continuous Improvement & Collaboration

• Facilitate cross-functional workshops, process reviews, and feedback cycles to capture

insights and improvement opportunities.

• Encourage innovation and continuous improvement within finance; establish cadence

for benefit tracking and retrospectives.

• Work with colleagues to embed new ways of working and share best practices across

teams.

• Capture and escalate continuous improvement ideas and lessons learned to the wider

transformation team for consideration and implementation.

Direct Reports:

This role reports to:

• Finance Innovation & Transformation Lead

There are no direct reports into this role.

Qualifications & Certifications:

3

• Bachelor's degree in Finance, Accounting, or related field MBA or advanced degree

preferred.

• Fully qualified accountant with a recognised UK professional designation.

• Minimum of 5 years of experience in finance, with a strong focus on process

improvement and transformation.

Skills & Experience Required:

Essential skills:

• Experience in process improvement, operational excellence, or finance transformation.

• Strong understanding of finance operations, controls, and workflow design.

• Ability to map and redesign processes using recognised methodologies.

• Skilled facilitator with excellent communication and collaboration abilities.

• Understanding of change management principles and people-centred change; ability to

drive behavioural adoption.

Desirable skills:

• Lean Six Sigma or continuous improvement certification.

• Experience of ERP/financial management system implementations and

workflow/automation enablement.

• Background in behavioural change, training or organisational development.

• Experience in shared services, outsourcing, or cross-functional process improvement.

• Exposure to analytics/BI tools for performance measurement and reporting.

Travel Requirements:

Travel between the Channel Islands is expected. Occasional travel to the UK and Operation

Centres in Europe may be required.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

4

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

1

Role: Finance Innovation and Transformation Lead (12-18 Month Fixed Term Contract)

Location: Guernsey or Jersey

Line of Service: Business Enablement – Finance Pillar

Grade: Senior Manager

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

At PwC CI, we help you build, accelerate, and sustain momentum in a world that never stops

moving. With our tech-forward and people-empowered network, we provide expert assurance,

tax and advisory services to turn challenges into opportunities. Leveraging deep expertise and

advanced capabilities, we ensure you’re ready for any future, helping you act boldly and achieve

real results.

Job Summary:

The Finance Innovation & Transformation Lead is the central coordinator and delivery driver

for the firm’s finance transformation programme. Acting as a strategic advisor and change

agent, the role ensures that transformation across people, processes, systems and data is

delivered in a structured, well-governed, and strategic manner. The Finance Innovation &

Transformation Lead will support the Head of Finance and Finance Director in designing and

delivering the finance function of the future, including enabling major financial management

system upgrades and associated operating model changes. This includes leveraging best

practices, technology, and innovation to deliver measurable improvements in efficiency,

effectiveness, and decision-making.

Responsibilities:

Responsibilities include:

Strategy, Planning & Governance

• Develop and execute a holistic finance transformation strategy aligned with business

objectives.

• Develop and manage the finance transformation programme plan.

• Establish governance structures, including steering groups and workstream forums.

• Ensure alignment to the organisation’s strategic priorities and finance vision.

• Develop business cases for transformation initiatives.

Programme Delivery & Workstream Coordination

• Coordinate activity across all workstreams (systems, process redesign, change, data).

• Track delivery progress, identify risks, and manage dependencies across workstreams.

2

• Redesign and optimise finance processes to enhance efficiency and effectiveness.

• Implement industry best practices and leverage automation technologies to streamline

operations.

• Lead the selection, design, implementation, and integration of finance systems.

Reporting, Communication & Stakeholder Engagement

• Produce accurate and insightful reports for Finance and Business Enablement leadership

and governance groups.

• Drive clarity around programme objectives, timelines, and expectations.

• Maintain high-quality project documentation, risk logs, and decision records.

• Build relationships with stakeholders at all levels and manage resistance to change.

Risk, Issue & Budget Management

• Own and maintain programme RAID (Risks, Assumptions, Issues, Dependencies).

• Track programme budget and monitor resource requirements.

• Escalate programme-critical issues with mitigation recommendations.

• Ensure data quality, integrity, and security throughout the transformation process.

Innovation, Change & Readiness Enablement

• Partner with the Finance Process Excellence & People Lead and the People team

(Business Partners and Learning & Development) to support behavioural change and

staff readiness.

• Promote innovative thinking and continuous improvement within finance.

• Facilitate workshops and collaborative problem-solving sessions.

• Develop and execute comprehensive change management plans to ensure successful

adoption of transformation initiatives.

• Provide training and support to Finance teams throughout the transformation journey.

Team Leadership & Development

• Lead and mentor a high-performing finance transformation team.

• Develop talent and succession plans to build a strong finance organisation.

• Foster a culture of innovation and continuous improvement.

Direct Reports:

This role reports to:

• Head of Finance

Reporting to this role:

• Finance Process Excellence & People Lead

Qualifications & Certifications:

3

• Bachelor's degree in Finance, Accounting, or related field MBA or advanced degree

preferred.

• Fully qualified accountant with a recognised UK professional designation.

• Minimum of 8-10 years of experience in finance, with a strong focus on transformation

and consulting

Skills & Experience Required:

Essential skills:

• Proven experience in delivering transformation or change programmes.

• Minimum of 10 years of experience in finance, with a strong focus on transformation and

consulting.

• Strong project or programme management capability (formal methodology desirable).

• Deep understanding of finance functions, processes, and technologies.

• Excellent communication and stakeholder management skills.

• Experience of systems implementation or digital transformation.

• Highly organised with strong planning and coordination skills.

• Strong analytical and problem-solving skills with a data-driven mindset.

• Ability to work across multiple initiatives in a fast-paced environment.

• Strong leadership and team development skills.

Desirable skills:

• Experience in finance, corporate services, or operational improvement.

• PRINCE2/Managing Successful Programs (‘MSP’)/Agile accreditation.

• Experience within regulated, public, or professional services environments.

• Experience in managing and influencing cross-functional and cross-jurisdictional teams.

• Understanding of support functions in professional services.

Travel Requirements:

Travel between the Channel Islands is expected. Occasional travel to the UK and Operation

Centres in Europe may be required.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

4

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating value

through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.

JOB FUNCTIONS

Senior Project Manager J o b D e s c r i p t i o n

JOB INFORMATION

Job Description Name: Senior Project Manager

Recommended Position Title: Senior Project Manager

Country / BU Applicability: All Countries

Job Code: 60051717

Job Family: Business Support

Sub-function: Project Management

JOB PURPOSE

To manage major and/or strategic projects and small enhancements through the application of best practice project management skills, tools and techniques, whilst engaging with and leading cross-functional teams and the role’s own direct team to deliver scalable business solutions within the required parameters in terms of scope, cost and quality. To manage the applications/solutions once live, along with the current technology estate, ensuring systems are resilient, reliable, Always On and Always Secure.

Essential Functions

Conduct pre-analysis of project/small enhancement scope, including deliverables and timelines to determine feasibility and the potential impact of overall strategic objectives to ensure suitable amendments can be made upfront.

Develop project dashboards and reports that provide accurate information regarding the ongoing progress, risks, and impact of the project to enable timely decision-making.

Drive the development of the projects/small enhancement change plan and the planning and implementation mechanisms for communication, training, stakeholder engagement and monitoring of change impacts to ensure solutions are effectively implemented and therefore meet the required organisational benefits.

Drive the implementation of the required information management processes and systems to ensure all project information and documents are managed according to organisation and regulatory standards and requirements.

Adopt the delivered solution into business as usual, including all required documentation, the completion and submission of a close-out report consisting of lessons learnt, final financial calculations and the realisation of project benefits, maintaining and improving the solution during its lifecycle

Engage regularly with project sponsors and senior project stakeholders to advise them on project scope, approach and progress to ensure they remain committed to the projects direction and have the opportunity to provide the necessary advice or guidance.

Identify and advise on project risks through the delivery of risk reports to all stakeholders involved in the project to ensure that risk is managed appropriately. Engage with project and programme boards to ensure adequate understanding and buy in to resolve risk concerns.

Identify the key project stakeholders and participate in constituting the project board. Engage with all stakeholders on their involvement to ensure effective participation.

Identify the most appropriate project resources, coordinate and monitor their utilisation including business resources, external consultants, contractors and other vendor resources to ensure the effective execution of project deliverables against agreed standards and timelines.

Lead project team members by conducting the required training and mentoring to ensure they are fully equipped to deliver their projects in-line with best practice.

Oversee and drive proper project governance standards to ensure that changes and updates made to all aspects of the project remain governed and compliant with all regulations as set by Standard Bank Group (SBG).

QUALIFICATIONS

Oversee the formalisation of the project scope to ensure that it is formally documented, agreed and signed-off and that any changes during the project goes through the correct governance and change processes.

Provide input into the definition and development of robust business cases to ensure the accuracy of resource forecasts and financial calculations.

Essential Functions

Review the project financials and expenses against project/BAU budget, complete cash flow forecasts for the project and reprioritise expenses, within budget, where appropriate, to ensure the effective delivery of the project objectives within the allocated budget. Track and drive the projects' execution requirements/activities and incorporate changes in the requirements as per the formal change and governance standards and process. Analyse the effectiveness of all project workstreams to ensure improvement opportunities are identified and implemented.

Utilise the most appropriate project tools and best practices and conduct research to advise on improvements where necessary

Education

Type of Qualification Field of Study Required/ Preferred

And/Or

First Degree Business Commerce Required

First Degree Project Management Required

Post Graduate Degree Business Commerce Preferred

Post Graduate Degree Project Management Preferred

Work Experience

Experience

Experience Details

Required/ Preferred

8-10 years Significant experience required in the end-to end management of large-scale strategic projects through the leadership and coordination of a large project team.

Required

Total number of years' experience 10 years

Behavioural Competencies - Essential

Behavioural Competency Description

Adopting Practical Approaches Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.

Articulating Information Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information

Directing People Is comfortable leading people; coordinates and directs groups; seeks to control things

Documenting Facts Writes fluently when documenting facts; understands arguments logically; focuses on finding facts

Embracing Change Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges

Following Procedures Conforms and adheres to rules; closely follows instructions and procedures; minimises risks by sticking to processes

Making Decisions Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions

Managing Tasks Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks

Meeting Timescales Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks

Producing Output Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output

TECHNICAL COMPETENCIES

TECHNICAL COMPETENCIES

TECHNICAL COMPETENCIES

SCOPE

Team Working Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision- making

Upholding Standards Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity

TECHNICAL COMPETENCIES Competency Group Project Management

Competency

Level

Competency Description

Project Definition 3. Seasoned The ability to define the exact outcomes that projects are meant to achieve.

Project Maintenance 4. Advanced The ability to maintain key elements of project plans, resources, demand plans, work breakdown and progress on a project management system.

Project Management (Project Mgmt)

4. Advanced The ability to plan, initiate, execute, control and close projects related to a relevant function.

Project Planning 4. Advanced The ability to negotiate and document the timelines, cost and resources based on a specific scope.

Project Reporting 4. Advanced Knowledge and skills to produce project status reports including progress, risks, issues, resource allocation and benefits realisation.

Project Resourcing 4. Advanced The ability to define the resource requirements for projects in terms of people, financials, systems and time.

TECHNICAL COMPETENCIES

Competency

Level

Competency Description

TECHNICAL COMPETENCIES

Competency

Level

Competency Description

People Management:

# Direct Resources Managed # Indirect Resources Managed

This position manages/supervises people 1-3 11-50

Managerial Archetype

Financial Responsibility

Controllable Expenses (e.g., payroll and other budgeted items

R50 million - R250 million

Budget Responsibility

Amount Notes

R50 million - R250 million Primary Budget Responsibility

Contact with Others

Contacts Description

Identify external resource requirements, manage and guide their contribution against the agreed service level agreement, ensure they are delivering according to project governance standards. Develop and manage relationships with other project managers in other functions to manage interdependencies between projects and between functional areas that need to deliver the different project components. Build relationships with all business contributors to the projects to ensure that they buy in to the changes and that they are available to contribute expertise and work packages throughout the projects life-cycle. Provide guidance and support to business sponsors and owners on the level of involvement required in the project as well as guiding their decision making on key project decisions.

1

Job Description

Role: Senior Associate – Change Management

Location: Jersey or Guernsey

Line of Service: Business Enablement – Transformation and Technology

Grade: Senior Associate

Contracted Hours per Week: 37.5

PwC Channel Islands Overview

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other

assurance services to a large portfolio of international and local clients. The Channel Islands

firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an

international network of 151 PwC firms employing over 364,000 staff.

Job Summary:

The Senior Associate in the Tech and Transformation (T&T) Pillar at PwC Channel Islands

plays a pivotal role in supporting digital transformation initiatives. This role is embedded within

the Business Enablement function, working closely with project managers, technology leads,

and business stakeholders to ensure successful adoption of new systems, processes, and ways

of working.

Responsibilities:

The T&T team at PwC Channel Islands is focused on embedding digital into the heart of the

firm. The team supports enterprise-wide transformation projects, and change managers play a

key role in navigating organisational change. The team values collaboration, innovation, and a

structured approach to delivering sustainable change.

Responsibilities include:

• Collaborate with the project delivery team to support the successful delivery of

technology solutions that align with our firm's strategy of being a leading technology-

enabled professional services firm.

• Develop and execute change management strategies aligned with project goals,

including stakeholder engagement, communications, training, and resistance

management.

• Identify key stakeholders and build tailored engagement plans to ensure buy-in and

support throughout the change lifecycle.

• Design and deliver clear, targeted communications to support user adoption and

minimise disruption.

• Identify training needs and ensuring delivery of required training.

• Conduct change impact assessments and readiness evaluations to inform planning and

mitigate risks.

2

• Collaborate with project teams to embed change management into project delivery and

compliance with internal change management policies and procedures.

• Track adoption metrics and feedback to continuously improve change interventions and

report on success criteria.

• Stay up to date with PwC and industry best practices and trends in change

management, technology, and transformation to continuously enhance our change

management approach.

• Support wider project implementation tasks as required.

Direct Reports:

This role reports to:

• Senior Manager

There are no direct reports into this role.

Qualifications & Certifications:

• Bachelor's degree in a relevant field (e.g., business, technology, organisational psychology) or equivalent practical experience.

• Relevant professional qualifications such as Prosci (or equivalent).

Skills & Experience Required:

Essential skills:

• Experience in change management, ideally within a professional services or technology-

driven environment.

• Strong communication, stakeholder management, and facilitation skills. Ability to work

across multiple projects and adapt to changing priorities.

Residential Status:

• Entitled to Work/Entitled (Jersey)

• Permanent Resident or Family Resident Permit Holder

Travel Requirements:

• Up to 25%

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our

business strategy. This is important to the work we do for our business, and our clients. These

skills and behaviours make up our global leadership framework, Evolved PwC Professional.

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and

Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire,

Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion,

Build and Deliver.

3

Diversity:

We work in a changing world which offers great opportunities for people with diverse

backgrounds and experiences. We seek to attract and employ the best people from the widest

talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a

culture where people can be themselves and be valued for their unique strengths. Creating

value through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.