Job Description

Our client is seeking a Senior Customer Support Engineer to join their IT Support team. This role involves acting as an escalation point for complex technical issues, providing advanced support across Microsoft 365, Azure, and Windows Server environments, and mentoring junior engineers. You will work across a variety of client infrastructures, support cloud and infrastructure projects, and ensure high-quality service delivery. Candidates should have strong experience in IT support, advanced Microsoft knowledge, excellent troubleshooting skills, and a customer-focused, proactive approach.

If you're interested in this role, then please get in touch!