ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Strategy and Research Manager

Closing date for submissions: Thursday 21 November.

Background to Jersey Finance

Jersey is one of the world’s leading international finance centres. Its forward-thinking approach, robust regulatory framework and political and economic stability have kept the jurisdiction at the forefront of global finance for more than 60 years. Attracting the brightest talent and with an impressive range of products and services, Jersey gives an unparalleled welcome to businesses and investors alike.

Jersey Finance is run as a not-for-profit organiszation formed in 2001 to represent and promote Jersey as an international financial centre of excellence. We are funded by members of Jersey’s finance industry and the Government of Jersey. Our mission is to enable and champion a resilient, relevant and relationship-focused financial and related professional services sector. We have a presence in Jersey, Dubai, New York, Hong Kong SAR, London, Johannesburg, Shanghai and Singapore.

We work with key stakeholders such as finance industry professionals to provide tools and resources that create opportunities for the successful promotion of their individual organisations, products and services.

We also work closely with the Government of Jersey and the regulator, the Jersey Financial Services Commission, to ensure that the best interests of the finance industry are effectively represented, in terms of legislation, regulation and other key areas of innovation that can enhance our jurisdictional product and services offering.

We are a central point of contact for journalists and anyone connected with the finance industry, both locally and internationally, providing positive and transparent news, views and insights on Jersey Finance’s role and the added value that Jersey as an international finance centre can bring to economies around the world.

Overview of role

The role has a high profile within the financial services industry, demanding an individual with excellent administrative, communication, organisational and interpersonal skills.

In addition, they will need to have a solid understanding of key legislative and regulatory frameworks and their impact on the financial services sector.

The post holder should have relevant experience in a professional role and will need to be able to operate as part of a highly focused team dealing with a wide range of issues to ensure Jersey’s finance industry continues to develop and thrive through the efforts of this representative body.

The successful candidate will be involved in matters across the entire financial services spectrum but will have a particular focus on the Island’s fintech agenda.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Whilst specific fintech experience is not essential for this role, the post-holder will be expected to develop a good understanding of how financial and related professional services businesses are currently utilising technology and where future opportunities and innovations lie, as well as confidently engage in discussions with various stakeholders on this subject matter. Therefore, demonstrating a keen interest in this subject area as well as a willingness to learn will be important.

The individual will develop close working relationships with key figures in industry, government and the regulator, benefitting from their insight, having the opportunity to influence decision- makers on matters of legislative and regulatory policy and being a primary point of contact in respect of the finance industry’s sustainable finance evolution.

Ideal Candidate Profile

1. An individual with a professional qualification and relevant experience in a professional role, preferably with experience in dealing with digital developments affecting the financial services industry.

2. The ability to assimilate complex issues and articulate these in an appropriate fashion to different audiences.

3. Strong organisational and administrative skills with the ability to manage challenging projects within predetermined timescales dealing with multiple stakeholders.

4. Excellent interpersonal skills, with the ability to articulate clearly and accurately in both written and verbal forms.

5. A strong team player but capable of working on own initiative.

Principal Accountabilities

• Prepare detailed reports and business plans on a variety of strategic matters based on research, practitioner feedback and professional input.

• Act as a focal point for communication between industry, regulator, Government and Digital Jersey particularly in respect of the Island’s fintech agenda.

• Assist the Leadership Team in representing the industry (with others) in discussions with stakeholders on the development of legislation and regulation to meet the needs of the financial services industry.

• Conduct focused research on relevant business, legislative and regulatory issues and prepare high quality reports for internal and external stakeholders.

• Effectively manage and co-ordinate multiple concurrent workstreams to ensure delivery timeframes and outcomes are achieved.

• Prepare terms of reference and scope of work documents for professional advisers. Receive suitable tenders and make objective recommendations.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Monitor development in other jurisdictions on business, legislative and regulatory matters affecting the financial services industry.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Document Automation Specialist

We are looking to recruit a Document Automation Specialist to join our Knowledge Management team. In this role you will carry out day to day automation work, maintaining the flow of projects and working with our knowledge lawyers and wider department. You will be an expert in Contract Express, whose expertise extends beyond document creation and maintenance to look at integration with existing systems and workflow.

If you would like to join an ambitious and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you.

About the role

In this role, you will:

• Work closely with subject matter experts on document automation projects.

• Attend to document automation support requests.

• Complete administrative tasks pertaining to the efficient management and maintenance of the document automation service.

• Work with other teams, such as IT, to build document automation solutions.

• Build and maintain key relationships in the business ensuring clients experience an engaging, professional, and efficient service.

• Assist in building and maintaining a document automation knowledge base.

• Support system upgrades as and when required.

• Maintain test scripts and requirement documentation.

• Ensure the necessary analysis and impact assessment is carried out prior to committing changes to live automated templated.

• Keep abreast of activity in the document automation space.

About you – essential requirements

• Working knowledge of document automation using Contract Express.

• Experience of working on complex automation projects, showing a structured and methodical approach.

• Demonstrates understanding of best practice.

• Can support people with patience and confidence to ensure business needs are met whilst adhering to document automation processes and procedures.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Ability to familiarise yourself with existing automated templates, in order to apply updates with efficiency and accuracy.

• Organised, ensuring all administrative tasks relating to the management of templates and support requests are undertaken with efficiency and diligence.

• Proactive, using initiative to make suggestions for improvement and bringing further efficiencies.

• Ensure work is completed in a timely manner, whilst adapting to changing priorities as required.

• A team player who is able to work with people at all levels, showing the ability to adjust to different audiences, but also comfortable working independently when required.

• Experienced in supporting the on-boarding of other template developers.

About Mourant

We are proud to be a leading offshore law-firm led professional services business, advising many of the world's leading financial institutions, corporations, public organisations, private equity houses and investment funds, as well as ultra-high net worth individuals and family offices.

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We have a strong sense of common purpose, where all our people are clear about our goals and the role they can play in achieving them. We pride ourselves in providing accessible development opportunities to all our people in a team-spirited environment, where everyone feels like they belong and can thrive.

If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you. We are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email recruitment@mourant.com.

About us

We supervise the island's financial services industry for compliance with both conduct and prudential requirements, and under the anti-money laundering (AML), countering financing of terrorism (CFT), and countering proliferation financing (CPF) framework. The JFSC is one of the few regulators globally to benefit from the Regulator and the entity Registrar operating under a single financial services commission.

Division: Registry

We operate the Companies Registry which registers and maintains Jersey companies, partnerships, foundations, limited liability companies and business names.

Our Registry responsibilities include acting as a cornerstone in the fight against money laundering, terrorist financing and proliferation financing. We record, screen and authenticate beneficial ownership, controller and significant persons details and we assess all activities ensuring adherence to the Islands Sound Business Practice Policy, which could also include applications that may present higher-risk characteristics. We also deal with global continuance, cross border mergers, and other international transparency applications.

Role: (Permanent, 35 hours per week)

This is an exciting opportunity to join our dynamic Registry Operations Team where you will play a pivotal role in shaping and overseeing the operations of our registry services. As the trusted manager, you will ensure the integrity and efficiency of our registry processes, driving innovation and enhancing customer experience. This is an excellent opportunity to lead a dedicated team, advance customer service, and make a meaningful impact on business compliance and transparency. You will be report to the Director of Registry and will deliver the following outcomes:

• Inspire and lead a diverse team of registry professionals, fostering a culture of excellence,

collaboration, and continuous improvement.

• Oversee all aspects of registry operations, ensuring compliance with relevant legislation and

best practices. Optimise processes to enhance service delivery and improve our Service Level

Agreements.

Job Profile: Registry Operations Manager

To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org

• Contribute to the development and implementation of the registry strategy, aligning

operational goals with JFSC objectives and adapting to changing regulatory landscapes.

• Champion the use of technology to improve registry services, enhancing digital access and

streamlining workflows.

• Build and maintain strong relationships with Registry stakeholders-JFSC colleagues,

government bodies and clients of Registry.

• Identify training needs and provide coaching to team members to enhance skills and

knowledge and support them with career progression.

• Implement robust quality control measures to ensure the accuracy and security of registry

data, addressing discrepancies and developing corrective actions as needed.

You will add value to the organisation by:

• Acting as a key point of contact, you will be representing the JFSC whilst managing the

registration of companies and queries from all users of the Registry.

• Ensuring that the Registry is effective in adherence to laws and regulations, reporting on those

‘measures that matter’ and delivering on a wide range of subjects that underpin high

performance.

• Developing a technically sound Registry team which acts as a cornerstone in the fight against

money laundering, terrorist financing and proliferation financing in Jersey.

What will success in this role look like?

• Accurate incorporation and screening of applications, with the ability to identify risks in line with the Islands risk appetite.

• Identification of and assistance with technical improvements to the system to enhance the user experience for internal and external stakeholders.

• Manage, develop and coach team members to aid in their successful career progression.

• Improvement of the JFSC’s external reputation as a high performing Registry.

• Enable improvement in service levels and customer experience through a focus on service

excellence, efficiency and smarter working.

Are you suitable for this role?

This role would suit a forward thinking and self-motivated individual with strong interpersonal skills, attention to detail and a customer/employee centric mindset. The ability to motivate and lead a team to set them up for success in their role is critical in this role. Motivation for continuous learning and development, a flexible approach, and an aptitude for responding positively when dealing with challenges will help to be successful in this role. Prior experience in Financial Services Industry within Compliance is important.

To apply for any vacancies at the JFSC, submit an application form along with your CV to careers@jerseyfsc.org

Why us?

Working in the JFSC will enable you to join a team of people who have purpose, passion, and pride. It offers the opportunity to work alongside people, who are passionate about maintaining Jersey’s position as a leading International Finance Centre with high regulatory standards. This clarity on our purpose is incredibly motivating and we leverage our core values of: Excellence, Professionalism, Respect, Integrity, and Teamwork to deliver our work. Our people are proud of their work and their contribution to Jersey. If you are looking to make a difference, have a unique working experience and contribute to a bigger picture, then think JFSC; a diverse team of people who put their hearts and minds into what they do and have some fun along the way!

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

Knowledge Operations Manager

We've an exciting opportunity for an Knowledge Operations Manager in our busy Knowledge Management team.

This role will manage and lead a team of KM professionals, whilst driving forward the development and adoption of our knowledge systems. Through engaging with end users, understanding knowledge needs and advising how knowledge tools can deliver excellent KM Support.

If you would like to join an ambitious and forward-thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you!

About the role

• Manage the Knowledge Management (KM) Operations team, ensuring all team members are appropriately trained to deliver excellent KM support and customer service.

• Participate in the preparation, forecasting and ongoing management of the Department’s Annual Budget.

• Assist in driving forward the development and adoption of knowledge systems, engaging with end users to understand knowledge needs and advise how knowledge tools can address these.

• Assist in encouraging legal teams and business services to share knowledge using all tools available, ensuring appropriate training and support is provided.

• Promote and implement relevant policies and procedures to support governance and data management strategies in relation to knowledge and learning services.

• Monitor site analytics and report on key performance indicators, where they exist.

• Drive forward the development and adoption of the firm's external client knowledge solutions in conjunction with BD and KM teams.

• Provide the KM Helpdesk service to the firm.

• Provide a range of current awareness updates to fee-earners, in conjunction with the PSLs.

• Help to capture, organise and provide easy access to relevant knowledge for teams.

• Provide access and training on relevant research resources and provide induction support to new starters.

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

• Maintain supplier relationships and act as the first point of contact for all KM procurement requests, maintaining budget spend reports and advising on de- duplication.

• Develop a good knowledge of practice areas and jurisdictions and building up subject matter expertise.

• Collaborate with other business services teams to deliver the Firm's strategy in relation to knowledge, people and client agendas.

• Support the delivery and capture of "share your knowledge" sessions across the Firm.

• Support and cover for the absences of other members of the KM team to support business continuity for internal and external clients.

About you - essential requirements

• Experience in a similar role with an international law firm (onshore or offshore).

• Good practical understanding of emerging technologies and their use in law firms.

• Knowledge of new methodologies in law firm knowledge management and continuous improvement.

• Experience of undertaking research on behalf of legal teams and business development.

• Effective communication skills and personal presentation.

• Excellent organisational skills, enabling adherence to tight deadlines with minimum supervision.

• Ability to travel globally to meet the needs of the role and internal clients.

• Excellent interpersonal skills and the ability to work both independently and as part of a team.

• Effective written and verbal communication skills, including the ability to explain KM services clearly.

• Excellent people management skills, with the ability to lead and motivate a highly productive team in a pressurised environment.

• Flexible approach to working in order to provide services across a number of time zones.

About Mourant

We are proud to be a leading offshore law-firm led professional services business, advising many of the world's leading financial institutions, corporations, public organisations, private

ASL International Recruitment Limited 22-24 Seale Street, St Helier, Jersey, JE2 3QG (Registered Office) + 44 (0) 1534 500000 Registered Company GST No 0101275 Registered Jersey No. 95590

equity houses and investment funds, as well as ultra-high net worth individuals and family offices.

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We have a strong sense of common purpose, where all our people are clear about our goals and the role they can play in achieving them. We pride ourselves in providing accessible development opportunities to all our people in a team-spirited environment, where everyone feels like they belong and can thrive.

If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you.