Our client is seeking a proactive and customer-focused IT Service Desk Analyst to join their team.

This role is vital in supporting global users by providing first-line technical assistance across hardware, software, and networking systems. The successful candidate will manage and resolve IT incidents and service requests, ensuring a high standard of customer service and smooth daily operations. Working closely with the wider IT & Change team, you’ll contribute to maintaining efficient systems and delivering innovative technology solutions. This position is ideal for someone with around two years of IT support experience, strong problem-solving skills, and a genuine passion for technology who’s looking to grow within a forward-thinking, professional environment.

If you would like more information on this role please get in touch.