Job Description
Overview
Join a dynamic team as a Senior Network Consultant and significantly impact our clients' success by leveraging your expertise and passion for technology.
We require a well-rounded network engineer with a strong focus on enterprise network skills to assist with the growth of our managed services division.
The chosen candidate will be a driven and dynamic individual passionate about applying technology within our customers' environments. We value skills, experience and attitude over certifications. This role is a split between back-office technical work and customer-facing consultancy.
Responsibilities will Include
Assisting with technical pre-sales activities (client meetings, project scoping, IT audits).
Responsible for project technical implementation.
Accountable for overseeing tickets to ensure high levels of customer satisfaction.
Responsible for 3rd-line troubleshooting.
Required to contribute to service and process & tool improvement.
Reporting to the Head of Networks and Security